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IVI Casino - Delayed Payment for 1000 euro

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Beschwerde-Info
Unseriöses Casino IVI Spielothek
Grund Verzögerte Auszahlung
Betrag € 1000
Arneboy Belgien
Veröffentlicht am 4. Februar 2021

I got some problems with a delayed payment at Ivicasino.

Last weekend I started playing at Ivicasino and was lucky enough to make some winnings (€1000). One of the things I started playing at Ivicasino was the fact that in the terms & conditions it was stated it would only take max. 24h to process the withdraw.

I withdrew my money on Sunday (31/01) and my account was fully verified on Monday (1/02). I am waiting more than 72 hours to mmy money and Ivicasino is trying to make me play again with this money.

I reached out to the service and got the following respons:

We need more time to process your request.

Why? I am fully verified, I withdrew with same method that I deposited and it stated that it should not take more than 24h.

Hope you guys can reach out and pay my money.

Kind regards

Veröffentlicht am 4. Februar 2021

Dear ARNEBOY,

The Finance Department was processed one of your withdrawal requests yesterday.

Best Regards,
iviCasino.

Arneboy Belgien
Veröffentlicht am 4. Februar 2021

Yes, I am still waiting for my second withdraw (€500),this is very weird as I processed it at the same minute. Please stop stalling...

Arneboy Belgien
Veröffentlicht am 4. Februar 2021

I get the answer from the service that my witdraws are waiting in the queue to be checked. I can understand this, but when they are just waiting in order, my 2 withdraws are made on the same minute. Some very fishy things, casino really trying to make me play my money again I think...

Veröffentlicht am 8. Februar 2021

Dear ARNEBOY,

The last withdrawal request has been processed by the finance department.

Best Regards,
iviCasino.

Arneboy Belgien
Veröffentlicht am 8. Februar 2021

Dear Askgamblers

I can confirm this. I received my €1000 eventually. Thanks to both sides.

To other gamblers that play at this website. Keep in mind that they try to stall your money for minimal one week. Although it is stated a withdraw only takes 24h.

AskGamblers
Veröffentlicht am 8. Februar 2021

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

IVI Spielothek Beschwerden

  • 8 von 9 gelöst
  • 2 Tagen Durchschn. Antwortzeit
  • 1 Woche Durchschn. Lebensdauer
  • 1,133 USD Durchschn. Betrag

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