Golden Panda Casino - Refund from Golden Panda

Dear @Hehe123,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Hi! You can see it from The receipts. There is one 46,25e deposit on 31st of December and two 52,5e deposits on 2nd of January. So all together 152,25e

Dear Golden Panda Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per Golden Panda Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Hi there,

We can confirm that there are no pending refunds from our side. The deposits in question were unsuccessful due to the transactions not being completed within the required time frame. In such cases, the funds are automatically returned by the user’s bank, as we do not have access to adjust these transactions.

Kind regards,
Golden Panda Complaints Team

Hi! Yes, this is reaolved. Casino resolved this with me after you closed complaint last time.

Hi there,

We appreciate you confirming that the issue has been resolved.

Best regards,
Golden Panda Complaints Team

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.