Fantasino Casino - Withdrawal not possible due to technical problems

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Inaktiver Benutzer
vor 6 Jahren

I won 1020€ ant want to withdraw it but since weeks there is a technical problem so no one can make withdrawals... please help me to my funds.. the chat support saying every time the same.... problems with technical. I have to wait more... but deposits still working! Its illegal what they did.. i liked the casino a lot.. but not in this way

vor 6 Jahren

Dear JAICIII,

Indeed we are currently solving a situation related to the withdrawals in our website. Some external factors have delayed the resolution of this issue. We deeply apologize for this.

Until the issue is resolved, we are advising customers that are trying to request a withdrawal, to please put their accounts in Cool Off or add some Limits to the account, to avoid the risk of losing the funds. Our priority is for you to receive your winnings at the earliest convenience.

We will keep you informed once we have solved this situation. Thank you for your patience and understanding.

Inaktiver Benutzer
vor 6 Jahren

Hey, excuse me now, but a licensed one isn't capable of handling a problem? A problem what is among one of the most important functions of a casino? Be over 6 weeks? You don't have any information on the site that payouts don't work... but then have the additional audacity to accept deposits?? Where is the seriousness in it?

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