EmirBet Casino - Not allowed to bet and not able to withdraw

Dear EmirBet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hi,
Please share the username and the email address of the account.

Thanks,
Emirbet

Username: plinko_god
email: kristj­anh­aa@­gma­il.com

Dear EmirBet Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear AskGamblers,

In order for the player to proceed with a withdrawal, they must first complete a 5-times rollover of their deposits, as stated in section 8.2 of our Terms & Conditions. This requirement applies to all players and ensures compliance with our standard operational and anti-fraud procedures.

Regarding the limitation applied to the player’s account, this action is in line with section 11.6 of the Terms & Conditions, which states:

"Minimum and maximum wager amounts on all events will be determined by us and are subject to change without prior written notice. We also reserve the right to adjust limits on individual Accounts as well."

The player was informed of this when contacting our Support team, and the limitation was applied in accordance with our policies.

Best Regards,
Emirbet Support

Dear @KHaataro,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.