I've been speaking on their live chat, sending emails on their support email id. It's a simple issue, I had a withdrawal to binance which came but binance is requesting senders info (emirbet company info) before the transaction can be completed. But all I get from the reps is that the relevant team will get back soon. Once I got a response which was completely different than my issue, which showed me that the teams don't even check the issue or read it properly. After that it's been over 10 days now and I. Unable to get simple information. I've given screenshots and what I need multiple times but no resolution. Super unhappy with their customer service and will mostly stop using their platform because of this.
Beschwerde-Info

Dear EmirBet Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Hi,
Please share your email and username with us.
Thanks,
Emirbet
< username/email removed >

Dear EmirBet Casino,
Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.
Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Dear AskGamblers,
Thank you for getting back to us.
Please kindly note the matter is still being thoroughly checked by our relevant team and we are doing our best to assist the player.
Please let us know if you need any further information in the meantime.
I'm still waiting for a response. It's been over 15 days now. No resolution
Dear AskGamblers and divij10,
Please note that information and further instructions have already been provided to the player via email.
If further assistance is needed, the player is welcome to contact us directly.
Thanks,
Emirbet
Hi, issue is resolved. You can close this. Thank you!

Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
EmirBet Casino Beschwerden
- 5 von 6 gelöst
- 2 Tagen Durchschn. Antwortzeit
- 1 Woche Durchschn. Lebensdauer
- 656 USD Durchschn. Betrag
-
Ungelöst
EmirBet Casino - Withdrawal not authorized
₦609,198
Ungelöst
EmirBet Casino - Withdrawal not authorized
I have requested for my withdrawal on the 05/11/2024 yet my withdrawal not processed. I have contacted the customer service multiple times no outcome ...
-
Gelöst
EmirBet Casino - Payment cancellation and delay
Gelöst
EmirBet Casino - Payment cancellation and delay
I made a withdrawal request over 48 hours ago and the request is still pending. Additionally, I have been trying to withdraw my winnings previously, ...
-
Gelöst
EmirBet Casino - EmirBet is trying to scam me 593 euros
€593
Gelöst
EmirBet Casino - EmirBet is trying to scam me 593 euros
I am trying to withdraw my money there, but my withdrawal gets rejected because it is not the same platform I deposited with. The problem is I ...
-
Gelöst
EmirBet Casino - Not closing account on request
Gelöst
EmirBet Casino - Not closing account on request
HelloI have requested to close my account 14 days ago. They told me to request it in eamil, which I did.In their terms and conditions, they state they ...
Haben Sie Probleme mit EmirBet Casino?