EmirBet Casino

Withholding my €500 Payment

Von Sleepy11

vor 2 Jahren

Hi there.

I hope you are well.

Emirbet have been withholding a withdrawal since the 15th October.

My account has been fully verified.

I have followed this up with them multiple times by email, only to be told:

"Please keep in mind that the withdrawal requests are handled by another department, and since each of these requests is being revised individually, it may take some time for it to be processed.

With this being said, my suggestion is to keep an eye on your mailbox, as if there's an update or more information is required regarding your withdrawal request, my colleagues will contact you there."

"Regarding your pending withdrawal, we can inform you that our relevant department has been informed about the request and is working to process the transaction as soon as possible.

We currently have many winners like you, and our colleagues are doing their best to process each withdrawal request as quickly as possible. I have sent them a reminder."

I also made a formal complaint yesterday but I have not yet had a response, or indeed my withdrawal.

The withdrawal is for €500

Any help you could give would be much appreciated and please don't hesitate to ask if you need anything more from me.

Thank you.

Unseriöses Casino EmirBet Casino

Grund Verzögerte Auszahlung

Betrag €940

Diskussion

AskGamblers

• Support Team

vor 2 Jahren

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Sleepy11

• Portugal

vor 2 Jahren

Hi there.
I can confirm that I have now received this.
Thank you to AG for all your help, it is much appreciated.
Kind regards.

EmirBet Casino

• Representative

vor 2 Jahren

Dear customer,

We would like to inform you that the last withdrawal request of 940€ was approved from our side and now it is up to the chosen payout method to deliver the amount to you, if it is not already with you.

We apologize for any caused inconvenience.

Sleepy11

• Portugal

vor 2 Jahren

Hi there.
I hope you are well.
My withdrawal, totalling €890 after deposit rollover requirements, is still outstanding.
Thank you.

EmirBet Casino Beschwerde-Statistik

Gelöst 8 / 9

Durchschn. Betrag $872

Durchschn. Dauer 7 Tage

Durchschn. Antwortzeit 3 Tage

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