EmirBet Casino - Emirbet account closure

95 Stunden übrig für Yesman333 zum: Antworten.

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Yesman333

I would like to file a complaint regarding the Emirbet website in relation to my account closure request. I have sent approximately 20 emails asking for my account to be permanently closed. On one occasion, I did receive a reply from them asking why I wanted to close my account. I responded to their question and clearly explained my reasons.
However, since providing that explanation, I have not received any further response from their support team, despite sending multiple follow-up emails and reminders. My requests have effectively been ignored.
I find this situation highly unprofessional and disrespectful toward a customer, especially considering that account closure is a fundamental user right. I would appreciate prompt action and a clear resolution to this matter.

AskGamblers

Dear EmirBet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers

Dear all,

This complaint has been reopened as per EmirBet Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

EmirBet Casino

Dear AskGamblers,
We would like to inform you that the player’s account has been excluded without the option to be reopened.

Kind regards,
Emirbet

EmirBet Casino - Emirbet account closure

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