Dexterbet Casino - Delayed payment of 600 CAD since February 27th

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natanyaho Schweden
vor 1 Jahr

Hello Askgamblers

I have a withdrawal of 600 CAD from 27th Feb. not been processed yet.

My documents were sent the same day, and support and KYC do not reply to my messages, not either my emails.

The chat window disappeared, look at it yourself.

I have my screenshots and a confirmation mail, a screenshot of my withdrawal, and my balance.

I sent them emails to reply to my issue, but no answer until this moment.

AskGamblers
vor 1 Jahr

Dear Dexterbet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

natanyaho Schweden
vor 1 Jahr

Hi AskGamblers, the issue has been resolved yesterday and Dexter bet casino paid the delayed amount, ar they said they had technical errors and were fixed. Thanks AskGamblers for all your efforts to solve my issue..you did a great job.
-KYC
-Hi Dear,

Your withdrawal is process, apologize for the long delay we have some
technical issue with the system that was under maintenance, our services
was not accessible for operation.
Finally the issues are resolved and operation is working without problems.

Have a great night! :)

Kind Regards
Dexterbet

AskGamblers
vor 1 Jahr

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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