I asked for a payout 11 days ago, but never received it.
Withdrawal requested 20/7 for $1000 NZD & 21/7 for another $1000
I asked CrownPlay support for help many times, but still nothing. They only copy/paste the info and always asked for more time.
I have also sent multiple emails but never got a response.
At the site, T&C can see 3 business days to do the payout:
I had withdrawal issue previously as well, after contacting AGCCS and waiting for almost 13 days I got paid and now waiting for 11 days.
Beschwerde-Info

Dear all,
This complaint has been reopened as per CrownPlay Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Dear all,
This complaint has been reopened as per CrownPlay Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.
Dear Rohan,
Thank you for your patience.
We are pleased to inform you that your indicated pending withdrawals have been paid from our side.
Best regards,
CrownPlay Team

Dear @rohan8554,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Hi there,
The issue was resolved.
Thanks

Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
CrownPlay Casino Beschwerden
- 14 von 17 gelöst
- 2 Tagen Durchschn. Antwortzeit
- 5 Tagen Durchschn. Lebensdauer
- 2,003 USD Durchschn. Betrag
-
Ungelöst
CrownPlay Casino - Auszahlung von 1500 Euro offen
€6,000
Ungelöst
CrownPlay Casino - Auszahlung von 1500 Euro offen
Hallo, ich warte seit 12.5.2025 auf meine Auszahlung und ich werde jeden Tag vertröstet.Es sind 1500 (500x3) in der Warteliste. 4500 noch im Guthaben ...
-
Ungelöst
CrownPlay Casino - Auszahlung varrzoeger
€2,000
Ungelöst
CrownPlay Casino - Auszahlung varrzoeger
Betreff: Beschwerde über ausstehende AuszahlungSehr geehrte Damen und Herren,ich möchte hiermit eine Beschwerde bezüglich meiner ausstehenden ...
-
Ungelöst
CrownPlay Casino - Verifizierung auszahlung
€1,300
Ungelöst
CrownPlay Casino - Verifizierung auszahlung
Ich schreibe seit wochen mit dem support und ich bekomme keine klar aus sage ich habe die Dokumente die man von mir verlangt hat zu dem genannten ...
-
Gelöst
CrownPlay Casino - Delayed withdrawal from CrownPlay Casino still no payment after 8 days
Gelöst
CrownPlay Casino - Delayed withdrawal from CrownPlay Casino still no payment after 8 days
Crownplay Casino has not sent the requested withdrawal for 8 days. The support team keeps saying that everything is fine and that there is just a ...
Haben Sie Probleme mit CrownPlay Casino?