Beschwerde #8 CrownPlay Casino

Casino not paying for 11 days

Von rohan8554

vor 1 Jahr

I asked for a payout 11 days ago, but never received it.

I asked CrownPlay support for help many times, but still nothing. They only copy/paste the info and always asked for more time.

I have also sent multiple emails but never got a response.

At the site, T&C can see 3 business days to do the payout:

Unseriöses Casino CrownPlay Casino

Grund Verzögerte Auszahlung

Betrag $4500

Diskussion

AskGamblers

• Support Team

vor 1 Jahr

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

AskGamblers

• Support Team

vor 1 Jahr

Dear @rohan8554,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

rohan8554

vor 1 Jahr

Hi AGCCS,

Yes i have received above payment after 12 days but, i have made a another withdrawal request on Monday 08/7/2024 worth of $3000, and its been 6 days now and still not approved.

Please help.

Thanks

AskGamblers

• Support Team

vor 1 Jahr

Dear @rohan8554,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

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Durchschn. Antwortzeit 2 Tage

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