Hello there. I've been trying to get ComeOn to send me a complete transaction history of my account since the day it was registered. It has now gone more than 4 weeks, and they are stalling this matter over and over again through emails stating that the process will take up to 30 days. I've been on the chat 4 times between the 14th of january and till now, still nothing. I've sent them 3 complaints stating that they need to send me this information, and every time they respond with a typical automatic message stating it "might take up to 30 days". Even at one time their customer support managed to send me a transaction history of the last few months, but I immediately told him I have been requesting a complete history from the day my account was made. This seems to be a very hard task for them, not sure why it's that hard to comprehend my request. Well, as of today it has gone 30 days, and I have still not received this information which I've requested. As I've stated to the casino many times; this is information that I need asap to provide and comply with requests on the behalf of the financial department in my country.
I'm sick and tired of casinos who think they can just mess around with their customers and delay, stall and let them wait in a mudhole forever. I come to you, Askgamblers, in the hopes of some help to get this information swiftly. It is after all my full right as a customer at their casino to receive this info.
Beschwerde-Info
Unseriöses Casino
Grund

AskGamblers Complaints Team has been informed by the player via email that their complaint has been successfully resolved.
The case is being officially closed now.
ComeOn Spielothek Beschwerden
- 41 von 52 gelöst
- 2 Tagen Durchschn. Antwortzeit
- 1 Woche Durchschn. Lebensdauer
- 5,918 USD Durchschn. Betrag
-
Ungelöst
ComeOn - Konto oder Konten zu Unrecht geschlossen
€162
Ungelöst
ComeOn - Konto oder Konten zu Unrecht geschlossen
Guten Abend,Ich möchte eine Bescherde einleiten.Ich habe bis zu dem Tag als ich mich mit meinen Dokumenten verifizieren wollte vorab mit dem Support ...
-
Gelöst
ComeOn Casino - Waiting for my withdraw too long
€480
Gelöst
ComeOn Casino - Waiting for my withdraw too long
Hi, I play on ComeOn without bonus and I request a withdraw 480 EUR. My account is fully verified and not my first withdraw. Now I am waiting 5 days, ...
-
Gelöst
ComeOn Casino - Deposit amount not credited into my account
₹2,255
Gelöst
ComeOn Casino - Deposit amount not credited into my account
Dear team,I made 2 deposit on 15th September. But unfortunately the amount is not credited into my casino account and when I raised a complaint to ...
-
Gelöst
ComeOn Casino - Bonus from deposit bonus not given
kr4,000
Gelöst
ComeOn Casino - Bonus from deposit bonus not given
Hello,On monday 7th February, I was asked if I want a deposit bonus on 100% within 5000NOK. Monday 14th I accepted it, and took a deposit on 4000 NOK ...
Haben Sie Probleme mit ComeOn Spielothek?