ComeOn Casino - ComeOn is not paying out my money since January 19th

Dear @Zlashy,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Its a payment of 90000 Swedish KR is around $8675

Dear all,

We appreciate you for reaching out to us.

I fully understand that you want any possible cases with us solved and checked as soon as possible but please note that due to GDPR, as these replies are public, we are not able to go into details or share any personal details regarding any cases that you may have with us.

We recommend that you contact us via email so that we may assist you further with this.

Thank you for your understanding and for bringing this matter to our attention. We look forward to assist you further via email.

Kind regards,
Agnes
ComeOn! Team

Hi,

Thank you for taking your time and leaving a review. We appreciate it.

I can see that you had a bad experience and I am sorry to hear that. Due to GDPR, we are not able to talk any further about your ticket on our site and would appreciate it if you could contact us on either Live Chat or by email so that we can look into this and assist you further.

Best regards,
Agnes
ComeOn!

Dear @Zlashy,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.