I have very strange experience with these guys. I deposited via Neteller and now I want to withdraw. I have around 700 euros there. However the only available methods for withdrawal are MUCHBETTER AND TRUSTLY.
I`d like to withdraw via the same payment method so I decided to contact their support team. Unfortunately all the bad reviews for their support is true. Very slow and unadequate!
First I was on live chat, they told me they can`t do anything and advised to me write an e-mail. I wrote an e-mail and two days there was no answer. I sent another email-...and the answered me...to withraw via Neteller.
Imagine...like they dont understand what I `ve already explained to them. I sent another e-mails. They replied me that they are sorry....this is technical issue and now it`s fixed so now I have to request it. But I logged into my account and its the same- they didnt fix anything. I sent another email and they replied me to clear the cookies. But I cleared the cookies and it`s one and the same thing. And it`s already a week.
Guys, I dont know, do they have coordination in their support or this is just a method for slowing down the payment. Please, help me