Casino Intense - Withdrawal delayed

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Unseriöses Casino

Intense Spielothek

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€ 170

Veröffentlicht am 18. Dezember 2021

I made the withdraw on 09.12.21 from Casino Intense. 170€. Before making the withdraw I contacted chat support to ask how long it takes to accept the withdraw - I heard within 48h.

After 48h I have asked about the delay - I heard that 1it's going to be processed 100% the next day. When I asked the next day - I heard that it's going to be the next day. Now it's 72h (working hours) - also past that term and no money. I got it all in the transcripts that I attached.

This looks like a fraud and if some kind of support won't be shown - I will treat it as such.

Moreover - nobody on the suppor­t@c­asi­noi­nte­nse.com answers my email messages - and they should within 24h as they claim. I have sent them screens of the messages - they told me that although the mail address is correct but still they didn't get it.

I wanted to be contacted with the manager or the financial departament but I only got details that Mrs Diana Rodriquez is the manager but also didn't get any e-mail from this person (she should get my complaints VIA suppor­t@c­asi­noi­nte­nse.com)

I really need Your help.

Veröffentlicht am 18. Dezember 2021

I have added a merged conversation for it to be more clear. I just want my withdrawal.

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  • 9 von 18 gelöst
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