Beschwerde #46 Campobet Casino

Campobet keeps cancelling my withdrawal 175 EUR

Von Angel1303

vor 2 Jahren

Campobet keeps cancelling my WD and creating excuses:

16.01.2024 Deposited 50,00€ via Skrill

16.01.2024 Placed 1 bet and won 175,00€

16.01.2024 Requested a withdrawal of 175,00€

Since then it was 4x times cancelled every time after ,,3, business days every time another excuse,

They telling me it's a payment provider issue (Skrill) meanwhile I use my Skrill account for deposits and withdrawals with other bookies so not possible

Fine I thought lets try a bank account then and again cancelled whenever i asked support they kept telling me sorry that's not my department we will send you an email and again nothing happened

Whenever I ask Do you guys need documents the answer is no not for now our relevant department will ask if they need someone..

Im at the end of this journey i played for years and never experienced that i already contacted a lawyer and im also trying to find help here and warn other players.

Unseriöses Casino Campobet Casino

Grund Verifizierungsprobleme

Betrag €175

Diskussion

AskGamblers

• Support Team

vor 2 Jahren

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Angel1303

vor 2 Jahren

Hi Campobet paid me out ticket can be closed

Campobet Casino Beschwerde-Statistik

Gelöst 11 / 13

Durchschn. Betrag $2,143

Durchschn. Dauer 9 Tage

Durchschn. Antwortzeit 2 Tage

Campobet Casino Beschwerden

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I'm led to believe that Campobet is withholding my money without intention to ever pay it to me.

Ask yourself: Is this a reputable casino I'd like to play in, and if I won any money, can you withdraw it?

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When I try to withdraw any amount of € (min. 10 €), I get the following error: "6321: Withdraw action is restricted by the group." (See the attached screenshot)

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Also, let me know if you need any more screenshots. I think I attached all the important ones.

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i have a big problem with Campobet and im very disappointed in the way they treat customers.

I deposited a total amount of 2477€ at this casino in the last month.

This weekend i started winning and made 4 payout requests.

1. of 900€
2.of 800€
3.of 400€
4. of 800€

The first one got paid yesterday (18.12.18)
Then today my other requests got cancelled by the casino without talking to me before.

I got a weird email with a payment schedule of 400€ per transaction ( that means they want to payout 400€ every 3 days. That takes till next year, especially because they dont work at weekends).

I have a VIP Level of professional which says monthly payout limit of 10.000€.
Because of the fact that i invested 2477€ there and only got 900€ paid out, i dont accept that. Ive never heard of something like that and it makes the casino seem very unprofessional and not trustworthy.

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I hope you understand me and can help me with that.

Thank you

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