Betsofa Casino - Betsofa is scamming me

Dear ULTRAS34,

We appreciate you sharing your concerns with us. We deeply regret any frustration or inconvenience you’ve faced during the Verification process. Our priority is to provide a straightforward and effective solution.


Please note that our Verification process is comprehensive and structured to comply with strict regulatory and security requirements. We understand that requesting additional documents after the initial verification may be frustrating. However, additional checks may occasionally be required as part of our fraud prevention measures.

Let us inform you that the additional documents were requested by the Verification Department only for security purposes and in accordance with our Terms and Conditions, specifically clause 5.1.:

“Know Your Customer is the procedure according to which we reserve the right to request additional documents, which include, but not limited to: passport or ID; Proof of Address (Passport address page, Utility bill, Bank or Payment institution statement), selfie with passport or ID; or other documents upon BETSOFA Compliance Department discretion. Please note that Driving License cannot be accepted as ID and/or Proof of Address.”

Please provide all the requested documents to complete the additional verification.
Thank you for your understanding.

Kind regards,
BetSofa Casino Team

AG TEAM is this even legal what this scam site asking from me?who going pay notarization what cost around 50€..they alredy got my passport in photo and video my id and all other what asked before..i can send tham salary slip phone bill and tax for past year..but you guys need stop this scamers and remove it from here with negative rating..this site is not save for people to play there!! How i can seen i am not first who experience this!

Dear @Ultras34,

The AskGamblers Complaint Team is kindly asking you to assist the Betsofa Casino team further and send the required verification paperwork.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process, therefore please make sure to confirm by posting the public message if you have provided requested information. For your information in your country document to be notarized is between 6-10euros. More info for the taxes you may find out within the link

Should you refuse sending the required verification paperwork, or fail to confirm, we will have no other choice but to reject the case and recommend you forwarding it to the relevant regulatory body.

Thanks for your cooperation.