AmunRa Casino - Delaying my withdrawals

Dear player,

First of all, we would like to congratulate you on your winnings and to thank you for reviewing our website. We appreciate your feedback and opinion as it helps us to become better for all our customers and first and foremost to become better for you!

Please accept our sincerest apologies for the issues faced while expecting for your withdrawal requests to be processed. We would like to kindly notify you that the payment system provider, which the withdrawal request was supposed to be processed by, was temporarily unavailable since we were performing some technical updates on our website, hence there has been some delay with payments which we would like to apologize for. Also, we would like to inform you that instant withdrawals will soon be available for our clients.

Please, be informed that the first withdrawal request amounting at 1000 EUR submitted via Trustly payment system has been successfully processed and paid out by our Financial Department and will reach your bank account within 3-5 business days. The remaining withdrawal requests will be processed with high priority.

We apologize once again for this inconvenience and hope that you will continue your winning journey on AmunRa.

Should you have any questions or concerns do not hesitate to contact us, please.
Best regards,
AmunRa Casino Team

Hi, thanks for fast reply. I did get first 1000 euros withdrawal. I was told my second withdrawal pending time starts count after my first withdrawal was approved. If counted like this, three withdrawals would take half a month. Based on your terms, max pending time is 24 working hours, all my withdrawals has been pending 5 days. But as I was told today, it would take another 3 working days pending, then casino decides my second withdrawal paying time. So if make three withdrawals, first withdrawal takes 5 days, second withdrawal takes 10 days, and third withdrawal takes 15 days. Casino per withdrawal max is 1000 euros. Who dare to play here big? Would take whole life if win jackpot:). Anyway, all my withdrawals pending time is much more than enough. Hope casino do something.

Dear player,

Thank you for the quick response and confirmation from your side, as well.

We would like to highlight that we are doing our best to process withdrawal requests in the fastest and most efficient way possible and we are constantly working on improving our service in order to offer you a great experience on our website.

Please, note that once your next withdrawal is processed you will receive an email notification.

Should you have any other questions or concerns do not hesitate to contact us, as we are available 24/7 for our players.

Best regards,
AmunRa Casino Team

Hello, thanks for your nice work. Rest of two withdrawals are approved. I would definitely play here more if withdrawal could be approved fast. Complaint can be closed. Thanks askgamblers and Amunrun.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.