WildSlots Casino - Account blocked without further notice and 300 euro taken away from balance

GELÖST

fb_10206429837238394 Niederlande

Hi Askgamblers,

I played at this casino and deposited 250 euro. I won a bit to 360 euro and then lost and cashed out 300 euro. I sent my ID documents + bank statement in advance hoping my withdrawal will be faster. However they blocked my account without further notice or email. This is not fair and I want my money back.

AskGamblers

Dear Huy,

Please let us know if there's some update on your issue.

fb_10206429837238394 Niederlande

Hi sorry,

I totally forgot to update this complaint, my bad!

I had to sent in proof of not receiving the money so I sent them a screenshot of my online bank account. The day after I have succesfully received the money. I got helped totally fine and I would recommend to play here again :)

Bye!

fb_10206429837238394 Niederlande

Also it's not clear to me why they blocked my account in the first place WITHOUT notifying me via email... But anyways case resolved.

AskGamblers

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

WildSlots Casino - Account blocked without further notice and 300 euro taken away from balance

Beschwerde-Info

Unseriöses Casino

Grund

Betrag

€ 300

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