Hello,
My ewallets account closed down on tax regulations. Zencasino not offering me anyway to cash out my money because I made a withdraw with this ewallet.
"Dear client,
You are able to withdraw funds to Neteller or Skrill wallet as its one financial group. We are offering online casino services, not exchange platform services. Switching payment methods is against AML Policy. You can recover your accounts.
Sincerely,
Zen Team"
No my money, I stuck at the casino and no way of getting the money out.
Can AG ask them for an explanation ?