Run4Win Casino - Refusal to accept withdrawal

RESOLVIDA

MauriceKing84

I have made multiple attempts to withdraw from this casino. And keep getting the run around. I will attach screenshots. I first initiated a bank withdrawal, they cancel saying it has to go back to the credit card. So I request that. Cancelled as well. Next they say to use interact (which I previously tried and also cancelled) but ok, I do it again. Same result. Next they tell me to use MuchBetter. So I upload 100$ and send them, complete the verification and guesss what. Cancelled again. Now it’s back to I have to use interact. I am not getting anywhere. Customer support just keeps me going in circles.

MauriceKing84

I’m happy to report that after filing this complaint, I have been able to make a withdrawal.

Run4Win Casino

Dear MAURICEKING84,

I sincerely apologize for the challenges you faced in withdrawing your winnings and the poor support assistance you received. This is not the level of service we aim to provide.

We have investigated the issue and taken corrective measures to improve our withdrawal processes and customer support. I'm pleased to hear that you were able to make a withdrawal after, but I understand the frustration caused by the delay.

Your feedback is invaluable, and we are committed to ensuring a smoother experience for you in the future.

If you have any further concerns or feedback, please don't hesitate to contact us at [email protected]!

Warmest wishes,
Run4Win Casino

AskGamblers

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Run4Win Casino - Refusal to accept withdrawal

Informação da reclamação

Cassino em disputa

Motivo

Valor

$ 1500

Run4Win Casino Reclamações

Run4Win Casino - Nao consigo realizar retiradas

Run4Win Casino - They did not close my account

Run4Win Casino - Account disabled without explanation