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Royal Vegas Casino - Deposit not credited to my account on Feb 27 of 2021

NÃO RESOLVIDA
Informação da reclamação
Cassino em disputa Cassino Royal Vegas
Motivo Valor não creditado
Valor $ 70
Postado em 19 de março de 2021

On Feb 27/21 I made a deposit of $70. I have the interac email showing it was deposited to PayDirect Billing Solutions. I also have a copy of my bank transactions showing it was taken from my bank account. When I made the transaction, I accidentally missed putting the reference number in the message area. I contacted the casino several times since then to have them trace it so that it can be deposited. I put a trace on the deposit through their website on Feb 28/21. I have gone online to their chat......but they aren't much help. I have tried to contact PayDirect Billing Solutions by email, looking up an email on websites. Have not had any responses to my emails. I put in a second request to trace through Royal Vegas Casino website. Am very frustrated with both the casino and PayDirect. Can you please help me?

Cassino Royal Vegas Reclamações

  • 68 de 102 resolvida
  • 2 dias resposta méd.
  • 1 semana vida útil méd. da reclamação
  • 2,695 USD valor médio

Problema com Cassino Royal Vegas?