Hi team, I have deposited 20000 rupees into my pinup wallet on 6/11/2023. Amount got deducted from my bank account but not yet credited to my pin up wallet I am a VIP client here it's been 3 days till now no update provided and they are telling the same thing again and again just copy pasting the message that financial department is investing and checking on priority basis and the support is ending the chat with providing proper answers to my questions and I even raised call request from my manager so that I can speak personally but they are not even calling me attaching the ticket number and screenshot of the payment ticket I'd - TS - 1655744. Kindly request ask gamblers to resolve this issue asap. My pinup account I'd is - 16537352
Informação da reclamação
Hello!
Our specialists have resolved everything, and the deposit was credited on 2024-11-13 13:32:00 (GMT+3).
We apologize for any inconvenience caused.

Dear @charanreddy,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
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