Gunsbet Casino - Withdraw being delayed

Dear Awakexd!

Thank you for your message, and congratulations on your win!

We’re sorry to hear about your frustration and we truly appreciate your patience throughout the process.

Regarding your withdrawal, it’s true that we experienced some temporary technical issues with processing larger payout amounts in a single transaction. To ensure your withdrawal could be completed smoothly and without further delay, we asked that the total amount be split into two smaller cash-out requests. This is purely a technical limitation and not related to your account activity or verification status.

We're happy to confirm that your account has now been successfully verified, and your withdrawal requests are being processed. As always, our goal is to make sure players receive their funds securely and as quickly as possible, and we’re doing everything we can to avoid any further delays.

We completely understand how concerning this may have seemed, but please rest assured that your payout is on its way.

If you have any additional questions or need help submitting the second part of your withdrawal, our support team is here for you 24/7.

Best Regards,
Gunsbet Team

Dear @awakexd,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Thank you for answering. I split my withdraw offer in two now (750€ and 750€) i will update when i get the money.

Issue is now resolved. The withdrawals were accepted and i got the money.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.