Dolly Casino - Casino no payments

RESOLVIDA

Informação da reclamação

Cassino em disputa

Dolly Casino

Valor

zł 498

MMM8888 Polonia
Postado em 28 de dezembro de 2024

Hello,

The casino, despite repeated reminders on chat and by email, does not want to pay out the amount of PLN 498

Account verified.

I have been waiting for the payout for three weeks. I believe that if the casino cannot afford to pay out such a small amount, it should not get a license.

The casino does not respond to emails requesting account closure.

AskGamblers
Postado em 30 de dezembro de 2024

Dear Dolly Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
Postado em 10 de janeiro de 2025

Dear all,

This complaint has been reopened as per Dolly Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

MMM8888 Polonia
Postado em 10 de janeiro de 2025

Thank you for your intervention, the amount has been paid.

AskGamblers
Postado em 10 de janeiro de 2025

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.