ChalkWins Casino - Unauthorized withdrawal of money

Dear kaitsu19841,

Thank you for contacting us.

We would like to inform you that due to a technical issue, your withdrawal request has been cancelled and the funds have returned to your balance.

Please proceed to create a new request and it will be promptly processed.

We remain at your disposal for any assistance required.

Best regards,
The Chalkwins Team

I made a new money withdrawal request 19-09-2024 11:29:47. you promised to deal immediately. but now, more than a day later, still being processed.

Dear kaitsu19841,

Thank you for your reply.

We would like to inform you that we have received your new withdrawal request, that has been processed successfully.

We remain at your disposal for any assistance required.

Best regards,
The Chalkwins Team

Dear @kaitsu19841,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

payment received. everything is fine. thank you all

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.