Betano Casino - Ridiculous withdrawal

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Informação da reclamação

Cassino em disputa

Betano Casino

Valor

$ 1599

Postado em 16 de setembro de 2023

I ask first a withdraw via the same method as my deposits. (credit card). They then said that they cant do that because of error from provider.

They then sent the withdraw via ecashout to my bank account. They say it failed and now are asking for another bank account ' I don't have another bank account what it this

I then asked to send via paypal and they say they cant

What even is that scam???????

It has now been 6 weeks since i asked for my money and I still haven't received it.


This is absolutely crazy.

AskGamblers
Postado em 16 de setembro de 2023

Dear @jf65,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Postado em 16 de setembro de 2023

I tried to withdraw 400$ but now i want all my 1599$ to be withdraw.

AskGamblers
Postado em 18 de setembro de 2023

Dear Betano Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.