Vera John Casino - Account blocked over a month ago

Hi Cbaz,

We will review this and we will reply as soon as possible after looking into that case.

Best regards
Rupert
V&J

Any news?

Dear AskGamblers, I have sent you the infos about that case.

Nothing has changed. As above VJ just send the same response they always send 😞 ..... Thanks for ruining my xmas holidays

Hi Cbaz,

we have sent the first Informations to Askgamblers and I will do my best to send all results of this case as soon as possible. Thanks for your Patience.

Best Regards
Rupert
V&J

Hello Cbaz,

Thank you for your patience. You will be contacted directly through our customer support team shortly. We have not closed this case and it is still under our review.

Thank you,

Best Regards
Rupert
V&J

@Cbaz,
We understand that you upset, but we don't allow improper language on our forum. We delete part of your comment.

Case still pending

Hello Cbaz,

Please note we are pending response from a third party provider before closing this case, as informed via email. Your case is of utmost importance and we will update you as soon as possible.

Best regards
Rupert
V&J

I'm just writing here now because if I don't the case gets marked as resolved (with a big smiley face) which certainly isn't the case.