20bet Casino - My account getting closed without explanation

Hello! We are already reaching out to our colleagues to gather the necessary information and are doing our best to resolve the matter as quickly as possible. We appreciate your patience and understanding. As soon as we have an update, we will get back to you right away. If you have any additional questions in the meantime, please let us know!

If you were so up-to-date and willing to cooperate, you would have responded to the 3 emails I sent you.

Your bonuses are not usable and you closed my account for no reason.

I wonder what would have happened if I had invested more money, considering the practice of how they treat clients, there is a justified fear that you will be left without your money.

Dear 20bet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear AskGamblers team,

Let us clarify the situation. The decision to close this account was made because it was found that the password and cookie hash matched other accounts previously closed for collusion with another player or betting on already known results. In addition, at the time of the audit, the account balance had been used up and there were no active bets remaining.

We have emailed you further evidence on this case. If you have any questions, we will be happy to help.

Dear all,

Kindly note that the AskGamblers Complaint Team requested and is still awaiting additional information from the 20bet Casino team.

Should the operator fail to provide such an update within the specified timeframes, the case shall be considered unresolved and will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Hello! We are still discussing this issue with the AskGamblers team. As soon as a decision is made, we will get back to you with an answer right away. Thank you for your patience!

20bet just buying some time to give an true explanation.

Now think about that you have some real problem, how much did will you wait for 20bet to respond?

Dear all,

Kindly note that the AskGamblers Complaint Team has just extended the response timeframe for another 96 hours in the hope that 20bet Casino management will soon provide an update regarding this complaint.

Should the operator fail to provide such an update within the specified timeframes, the case shall be considered unresolved and will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Dear all,

Following a careful review of valid information and proof presented by 20bet Casino management, the AskGamblers Complaint Team has reasonable grounds to suspect that the player might have been involved in committing potential fraudulent activities.

The AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we made the decision to reject this complaint and to impose a permanent ban on the player to use our services from now on.