20bet Casino - Closed my account without any explanation

Dear @duksan,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Hey,
I can not be sure because I have played a lot of tickets.
When I was last time loged in I have a few tickets still active - but I do not now for sure on what did I put bets on...
Because when I want to login my account was already blocked and I could not see my bets anymore.
I will said around 30-50 euros maybe.

Dear 20bet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hello! We’re truly sorry that you’ve encountered difficulties. We’re currently verifying the details with our colleagues and awaiting further information. As soon as we have an update, we’ll get back to you right away. Thank you for your patience and understanding!

Hahaha
They must agree with therselves what will they say why is my acxount closed.

Meanwhile, here are their answers when I send them inquiry.....

They do not want to give any information....

So you can won a thousands of money and they can close your account and took your money without any explanation...

Dear AskGamblers team,

We would like to specify the details of the situation. The user's profile has been closed because the password and cookie hash was found to be a match with other accounts previously blocked for collusion with another player or betting on already known results.

Additional evidence on this case has been sent to your email. If you have any more questions, please let us know - we'll be pleased to help.

As usual, 20bet find some stupid reasons to close someones account.

This time they said I use the password liek someone else.

that is a really faithfull reason to close someones account.

But they do not close when you registered, and put the money on account.

THey will close your account when you will try to whitdrawl your money-

20bet = thiefs

Dear all,

Kindly note that the AskGamblers Complaint Team requested and is still awaiting additional information from the 20bet Casino team.

Should the operator fail to provide such an update within the specified timeframes, the case shall be considered unresolved and will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Hello!

We are still in communication with the AskGamblers team regarding this matter and actively discussing it. As soon as we have any updates or resolutions, we will be sure to inform you. If you have any additional details or comments, we would be happy to consider them.

Yeah you really need 2 weeks so solve this case.
Like when you want cashout from 20bet.... It will never going to happened.

And I know what will they say, that is my acc linked with someone else and that is the reason to close my acc....

Heard it like 10 times before.....

Dear @duksan,

Rest assured that the AskGamblers Complaint Team is in contact with the 20bet Casino team and your case is being handled accordingly. Updates will be provided in due course.

Thank you for understanding.

Dear all,

Following a careful review of valid information and proof presented by 20bet Casino management, the AskGamblers Complaint Team has reasonable grounds to suspect that the player might have been involved in committing potential fraudulent activities.

The AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we made the decision to reject this complaint and to impose a permanent ban on the player to use our services from now on.