Kaboo Casino

The game selection is impressive, and the reward system is excellent. Every week, there's a tournament with cash prizes to participate in. While playing, you fill the power bar and receive either a carbon relic or, occasionally, a chaos relic.

The document upload feature for the deposit method is dysfunctional. Additionally, the provided email address seems to be a joke, as no emails are being sent to it.

The interface is pleasant and easy to navigate, no need for long verification and lots of different games. So I had some issues and I wrote to support and they helped me much.

I like gambling here, there are a lot of games and when I say it, I meant it. I’ve never seen so many slot machines in one casino, anyone can find the one he’d like

Really good casino many games good promotions. Yesterday I win 700€ and today money in my bank account.
Verification it’s very simple they ask me only id after withdrawal.
Zero problems !

I'm a sucker for a no deposit bonus, so when I receive an e-mail offering a bunch of free spins at a new casino simply in return for registering you can usually count me in. I'm always suspicious though, as so many casinos these days will restrict your free spins to rubbish games such as Starburst. Worse still, many places will tack on a bunch of wagering requirements to anything you happen to win too, ensuring the offer is absolutely useless as opposed to almost certainly useless. Thankfully Kaboo wasn't guilty of either of these sins, as their free spins can be played on a range of games and the winnings are credited straight to cash too. This applies to the free spins given with their deposit bonuses and anything purchased using their VIP scheme "echoes" as well, so you really cannot fault them in this respect.

I really like the design of Kaboo casino too, as the consistent "dark" look and feel to all areas of the site results in a definite atmosphere that's not often found amongst on-line casinos. This brand is part of the Superlenny stable and their casinos in general boast excellent user interface and design language, Kaboo has to be my favourite though. That said, I think I actually preferred the look of the last incarnation but that's just personal preference :)

Occasionally some small errors seem to creep into the live/production version of the site, which isn't really acceptable for an on-line casino website. For me it has just been missing pages or the odd bit of broken javascript causing content not to appear but I have read of more serious issues from players too, such as withdrawals not functioning correctly and not being fixed despite complaints to support. I can't say if that's true for sure but checking the promotions page right now today (10/07/2019) using Chrome, only a single large graphic displays at the top of the page which changes colour when mouse-overed, but does not click through and no text is displayed on the page. Obviously this is an error and there ought to be information relating to current promotions shown here, which there is not. Infact, the entire footer is missing from this page right now which suggests a code error - such mistakes should NEVER make there way onto the live server of this type of business.

Good game selection. Good reward system. Every week there is a tournament with cash prizes. When you play you fill the powerbar and get a carbon relic or sometimes a chaos relic.

Uploading a document from the deposit method does not work. The e-mail address is a joke-there are apparently no e-mails sent to this address. If you want to verify your player account, there is no information what file formats are accepted.

-I received many bonus asking by chat on customer service.
-Before technical problems everything alright.
-Many slots
-Possibility to win big.
-Fast deposits no limits of deposits
-New games added every week
-Deposits by many firms like skrill, visa

-No helpfull customer service.
-No responding by email
-Problems with sending transcriptions from chat.
I ve been long time member of these casino. I won 3,500 euro after many deposits and I send it to bank using one of method. After couple weeks I win it again almost 7,000 euro and want to order withdraw but after try its showed a error 400 which is occupied over 1 month. Support team cannot explain in that moment precisely how long it takes and cannot offer other help to withdraw by them so money hanging on account. I take cool of 1 day and they still not offer anything couple days and I loose it because of them. In other casinos its not legal to stop players for making withdrawals meanwhile I contact with support that I want make withdrawn they say soon it will be able to do it but its over 1 month. The button need to be active, not occupied by error. How its looks like deposits is active and withdrawals not its looks illegal and strange. After many tries to contact they not explain anything and couple days later I loose.

Nice Casino, quick payouts, no problems with depositing. Nice selections of games, Happy with Kaboo!!

I’ve had problems for 3 weeks trying to make a deposit. For 3 weeks I’ve been past from pillar to post and have been told they’re having a problem with visa debit cards. I have been told for 3 weeks the problem will be resolved ASAP. After spending so much time chatting to unhelpful agents on live chat I’m still unable to deposit due to “technical faults”
I would avoid this casino. I will not be using.

Kaboo Casino

6 years ago

Hello,

I'm sorry to hear about your experience.

I have sent you a Private Message, kindly check your inbox and reply with the requested account details and I will check this for you.

Thanks in advance and have a nice day!

Kind regards,
Kaboo Rep

Absolutely nothing at all, deposited and no money shown on their website.

Everything. No management called to apologise, asked staff to direct me to management they cant. My money gone from my bank but never seen them on their website.

Kaboo Casino

6 years ago

Hi Planibardh!

Sorry to hear about your experience in our casino. If you can PM me with your account details, I'll happily check this out and come back for you.

Kind regards,
Kaboo Rep

Nothing. Did not get this far. They are advertising false.

It says clearly on their homepage "deposit 400,- and get 2000,- to play for" (norwegian kroner). When i did deposit 400,- i only got 800,- to play for. I asked them to help me out, and then they just said that it said in the terms that it was only 400% up to 400,- kr. Then he was disrespectfull the whole time and said; "If you want to complain, send a complaint to MGA. I cannot help you. Is there anything else i can help you with?" like a little child. DO NOT REGISTER FOR THIS CASINO!

Kaboo Casino

6 years ago

Hello Natvig,

I do apologize that you were told that. I can look into your account if you send us a private message and we will sure look into this.

We do apologize, we had updated our welcome offer however, the terms and conditions were not updated.

I've informed this to the relevant department to update it and they are on it.

We also would like to apologize how you were treated as that is not how we want to be represented.

Kind regards,
Kaboo Rep

Easy to create account and start playing and they have starburst jippie..

This casino is realy bad, they have a 24h chat but they can not help with anything and you will just have to wait until another department reviews the issues. Uploading your documents for verification doesn't work, deposit that should be instantly credit to account with Trustly take up to 48 hours and if you are fed up with it and you want to go play somewhere else you can not withdraw your money because you need to wager it minimum 1 time. Complete joke casino please be wise and choose another casino to play online!

Kaboo Casino

6 years ago

Hell ODekeeg,

I'm sorry that you feel that way, as that's not the approach we'd like to have.

The deposit with Trustly should be instant, however, sometimes due to Trustly's system, if there's an issue or your bank/Trustly need to process your payment, it can take a bit longer.

If you deposit and you have a bonus, yes, you'll need to wager it before you can withdraw the funds to your account.

Are you having issues with uploading the documents and verification, send us a private message here on AskGamblers and we'll be able to help you more in detail and make sure everything is correct on the account and help you resolve your issue.

Kind Regards,
Kaboo Rep

Fast payment
Won alot of money there 8)
U can check my big win on youtube on Kaboo.
5 scatters dead or alive 5.40e bet.

Atm there is promotion "M3RRY XM4S" you`ll get free spins every day during december. Come get them.
First thing I don't like it about that, because my friend who deposited only one time, like 2 years ago have same promotion as me, don't understand wrong, but for some reason NETENT is closed for us, BUT when we get promotion on some NETENT game usually we receive credits or free spins on other game, but last night, my friend contacted support and he got 20 credits, when I asked for credits I was not aviable to get them...so I guess its all about who u get on support because there is no logic to give to some one who have 1 deposit, and not give to some one who is gambling on Kaboo for years...

Kaboo Casino

6 years ago

Hello MOONSRB,

I'm sorry to hear that you don't like our Christmas Calendar. However, that's a campaign that all players with Kaboo received as it's Christmas and we would like everyone to get into the Christmas spirit and everyone gets the same deal.

Regarding the NetEnt reason you're not able to play those games is due to it's a restricted country for us, which is the reason you're not able to play those.

However, you should have received Credits for that, unfortunately, there could have been a misunderstanding for the agent to think it was a goodwill request.

If you contact our support team, we'll make sure to credit you correctly due to this.

We do apologize for this inconvenience caused.

Kind Regards,
Kaboo Rep

This Casino is Great! I like the numbers of games and the way to get freespins or cash wins from the relics. The support is great and very friendly, I had a problem to upload my documents but they helped me and within 22 hours my money was on my bank account! I really recommend this Casino!

Kaboo Casino

6 years ago

Hello Twodogstar,

I'm happy to hear that you think our casino is awesome.

We're always interested in feedback on how we can improve our casino, and our support is one of the main things that we aim to have it as friendly and professional as possible.

I'm sorry that you had issues uploadings and verifying documents, however, I'm glad it was resolved in a timely manner.

Thank you for the kind words.

Kind Regards,
Kaboo AskGamblers Team

Good selection of games and a good reward program to the players.You get at 6 selected slots that are changed every month after 200,- Euro sales each time a Carbon Relic.

After 3 weeks my account is still not verified. The support does not react to my e-mails.

Good selection of games, great interface, never had a problem with any games, ther leveling system give you a price on every level and a slight chance at a 1000 euro cash prize. some times you get a special "Relic" "Leve gift" that can give you 5000 Euro.

Good support and fast payout!

Good selection of games, great interface, never had a problem with any game loading, they have some sort of leveling system where every level you get to open some sort of cube with a slight chance at a 1000 euro cash prize.

Here is where my 2 stars are at :
They stall you how ever they can with the verification, they said you can submit id, passport or drivers licence, I uploaded the drivers licence and after 2 days nothing happened I went back to chat and they said that I need an ID, after that they said wait but the drivers licence is ok though, after some time still no response I went again back and i was asked if the drivers licence is European, answered yes it is EU and then they said it's "bad quality". Weird because they were high res pictures accepted by all other online casinos.

Keep in mind i had some cash on my account to withdraw when this happened. Busted all the cash and never going back there I had enough.

Kaboo Casino

7 years ago

Hi KENSAN88,
Thank you for the feedback.

We would like to check your account closer.
Kindly send a PM with your account details and we will do our best to assist you from our end.

Have a great day,

Kaboo rep

Good: Good slection of newer games and easy registration and cashout options. I withdrew $460 with no issues. better Customer service than most sites of similar size. Play EST nightimes for best wins. Ok bonuses and the promos are decent. Site dsign needs an update I think but the graphics on the slots themselves are good enough with lots of options. Overall a trustworthy site that I seem to come back to again and again.

Amazing selection of games.
Decent welcome bonus
Okay reward program with the relics, never seen anyone win the top prize tho.
ID check is at an average time

Better promotions after the initial depost would be nice.

I was able to play with a small amount raw deposit and win 300 buck. I dont now how it is if one wins many thousands but it was simple to make withdrawals for me. It seems to be an honest casino in the jungle of so many dishonest ones and they are many. The chat was also very good and fast.

Some of the games didnt start at all and some was under construction or something, and some games didnt start because my browser is si and so.

I like the casino interface. I like that they have PLAY FOR FREE option on all games. I like the level up feature. I like many things here, but I like the most THE RESPECT for the players.

Usually I play a lot on SuperLenny, with is Kaboo brother casino. After I made a few deposits on Kaboo (small deposits, all together they value 150 pounds) I hit the chat regarding some small problem. After my problem was solved, I ask for a non-deposit bonus money if it is possible ,and they responded quickly... AFFIRMATIVE :))) So, I took the money, I played, I made the 35X wagering required and I finished with almost 200 pounds, up which I could withdraw. I didn't withdraw because I did not find it right to do so, since I have not deposited any money.

What I want to say is that, the people who are working on Kaboo, are very very professionals. Pay close attention to the player's needs and gives the player a great deal of respect.

Thank you Kaboo!

I don't have any to write here in this section :))

I have wanted to visit Kaboo Casino's website since quite awhile now but never getting to do it, until now that is. That too was after checking out the casino's info at Askgamblers review section here. The casino is offering some no-deposit free spins for new registrants, and the promotion that I had received in my mailbox was for 20 free spins, most probably on Starburst. 20 free spins on Starburst is nothing but a lousy $2.00 no-deposit offer, a cheap skate offer and not worth at all, in my honest opinion, but for the time being, it's better than nothing.

What caught my interest was that Kaboo Casino has the game providers that I like, like Microgaming, Play'nGo and Thunderkick, amongst other providers, but my main attraction was none other than Microgaming, hoping to see the game Supe It Up there available for play. So I visited the casino's website and was greeted with a registration form on the landing page. When I tried to go to the casino's lobby, it took me there, but refused to show whatever games the casino has. There was simply no way for me to check first if my favourite games were available or not. What the argh! Why this restriction in the first place? Why so secretive about their games? I cannot understand the logic behind this, and that alone has got me disappointed even before thinking of signing up! I wouldn't know if the games that I want to play would be available or not, and if those games were not available after signing up, it would all be a waste of my blardy time and effort! I wouldn't want to play at any casino if my favourite games are not available, and Kaboo Casino is trying to lead me into their casino blindfolded! What the argh!

Well, if not for Play'nGo and Thunderkick, I would simply have not bothered to sign up in the first instance. I hate being blindfolded like this to sign up. It's like a blardy trick being played on me! Putting all that aside, I decided to go ahead nonetheless, so I filled up the first page of the registration form. The next page required my personal details, but before I filled in those spaces, I checked first to see if my country was in the list. There has been numerous times before when my country would be missing from the list, thereby restricting me from signing up. True enough, it happened yet again. No Malaysia in the list. No signing up was possible. But I wasn't surprised, and I wasn't that disappointed either. Why? Because that blindfolding had already disappointed me in the first place!

I don't know how many times I have already mentioned this, but I'll say it again. Why can't these casinos have their country restriction list updated promptly? Why lead new players to sign up but blindfold them first? Why cause unexpected disappointments to players who suddenly realised that they couldn't sign up in the end? Why can't all these info be made known in the first instance? Sheesh!

I was extremely lucky when I first time played at this casino and won about 1850USD with my first 50$+50$ bonus money. (After the bonus turnover requirement where met) I fist was afraid that I would have problem take them out. I did not find any KYC information on site, and googeled Kaboo to find information about they are trusty or not. (Hence why I write this now :).

On my first 1200$ withdraw, I was asked for KYC by E-mail. I reply the e-mail and within a few hours I got a confirmation e-mail that my money was transferred. (And yeah, I even did receive them)

My 2nd withdraw was done within hours, and actually on my bank account next day.

So yes; they do pay out winnings. (Hassle free for me this time)

Be aware! Do not expect to win.. (Just me lucky this time :P)

No confirmation e-mail when I made my account.
No information on site about KYC.
Not easy to find contact information. (I never tried the chat)

The promotion seems ok but I haven't had the chance to play here yet due to the problem below

The customer support is bad here. I always like to verify myself before I deposit (best way really) and for some reason these guys are stalling. I emailed to say I would like to verify myself so the told me to email another address. I didn't hear back from them to emailed support to be told I should give them time ??? Do you want my custom or what. So i did give them time, a week to be precise and still no word from them. I emailed to say it's been a week and still not been verified, why? Well they didn't even bother to reply to that so I won't ever play here with such bad support.

-Easy Navigate
-No wagering
-Lots of gaming providers

-Bad live support
-Promotion is bugged
-Not replying to email

I've asked them if they received my email about the promotion from this weekend, then a guy from Live support ask me some stupid question. I answered but it went wrong way. So, my own experience with this casino is bad live support, promotion not function very well and no reply on my email. Not one of my favorite's, sorry for those that like's this casino. Good luck.

Kaboo Casino

8 years ago

Hi mate,

I would appreciate if you could share more in details in regards to the negative aspects you mentioned so I can highlight it to the team.


Regards

Bruno