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Justspin Casino

6.6
CasinoRank
3.7
Player rating 21 reviews
Complaint response 2 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Home to leading software suppliers
  • Live chat available 24/7
  • Mobile-friendly design
  • SSL- encrtypted
What we don’t like
  • Several country restrictions
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, Finnish, Norwegian, Japanese, German, French, Polish

Established

2019

Licences

Malta Gaming Authority

Affiliate Program

Casino Type

Instant Play, Mobile, Live Casino

Deposit Methods

Visa, MasterCard, Skrill, Neteller, Paysafecard, Sofort, Interac, Venus Point, Trustly, POLi

Currencies

Euros, US dollars, Australian dollars, Canadian dollars, Norwegian kroner

Withdrawal Methods

Visa, MasterCard, Skrill, Neteller, Trustly, Interac, Venus Point, POLi

Withdrawal Times

EWallets: 1-5 days
Bank Transfers: 1-5 days
Cheques: Not offered
Card Payments: 1-5 days
Pending Time: 0-72 hours

Withdrawal Limit

EUR 5,000 per day

Software

Betsoft, Elk Studios, Genesis Gaming, Games Global, Play'n GO, NextGen Gaming, Pragmatic Play, Push Gaming, Quickspin, Red Tiger Gaming, Relax Gaming, Thunderkick, iSoftBet, Evolution Gaming, Gamomat, Just For The Win, 1x2Games, Lightning Box, Booming Games, Light & Wonder, Nyx Interactive, Foxium, Big Time Gaming, NetEnt, Iron Dog Studios, Nolimit City, Northern Lights Gaming, Rabcat, Pocket Games Soft, Kalamba Games, Playson, ReelPlay, Sthlm Gaming, Hacksaw Gaming, Leap, Fantasma Games, Felt Gaming, Snowborn Games, Yggdrasil Gaming, 4ThePlayer, Games Lab, Boomerang, Crazy Tooth Studio, 2 By 2 Gaming, Golden Hero Games, Golden Rock Studios

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Justspin Casino is an online casino that is home to a catalogue of games that include video slots, table games and live games. The casino caters for all kinds of players thanks to their numerous software providers such as NetEnt, Play’n GO, Microgaming and Pragmatic Play. Members will be able to enjoy the casino in multiple languages and the casino can be played instantly through a web browser or on the go. Juspin Casino is licensed and regulated by the Malta Gaming Authority.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include, but are not limited to, Albania, Bulgaria, Brazil, Greece, Iran, Kenya, the Netherlands and the United Kingdom and the United States. This list might be longer, so please see the ‘More casino details’ tab for full information.

Virtual Games

The great news is that players will be able to choose from lots of games from several different software providers so there is plenty of variety. They feature all kinds of different games suitable for all kinds of budgets and are packed full of exciting features with endless winning opportunities. Players who know exactly what games they want will find the search engine helpful as it can find any game, almost instantly. Titles here include the Starburst Slot, Immortal Romance SlotBonanza Slot, Wolf Gold Slot, Hall of the Mountain King Slot and Moon Princes Slot.

There’s lots of table games here as well which can be the perfect entertainment for those who want something different. There are variations of blackjack and roulette but there’s other table games as well, such as Keno.

Players who enjoy card games can try a selection of video poker games that include the game of Crazy 4 Poker.

Live Casino

Anyone who may be looking for more thrills than a traditional casino game can offer can head to the live casino instead. Games are powered by different software provide and all offer a live experience that are hosted by real ife dealers. They include games like Live Blackjack and Live Roulette. 

Mobile Gaming

There’s also a mobile version of their site which can be played on most mobile devices such as smartphones and tablets. The games can be opened through a compatible mobile browser on devices that include iOS and Android for a seamless experience on the go. There are loads of the casinos most popular games available and features that include live chat. 

Support

Anyone who needs help and assistance can contact the casinos customer support team. The fastest way to get help is by using their live chat facility which is open 24/7. Players can also email the casino should they need further assistance.

Security and Fairness

The casino takes security seriously, which is why they use a high level of encryption to keep players personal and financial transactions secure. Any data whether it be sensitive information or financial transactions will always be encrypted before being sent over the internet.

The casino also uses a random number generator to ensure the games are always kept fair and random at all times.

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Player Reviews

3.7
21 reviews
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Tombso
1 year ago
1

This online casino typically delays withdrawals, leaving them in a "processing" status for several days, possibly even a week. I wouldn't play here. If you can stay away.

Message
Kajsa85
1 year ago
2

Not very reliable casino. I have wait today 6 days and still havent get my whitadraw. Who was approved 4.11 today it is 10.11. I get the answer that they will take my case further and they cannot answer when the money will be in my account. I had sent them my bankpaper showing that I have not received any withdrawal from them.

Justspin Casino
1 year ago

Hi @Kajsa85

Thank you for sharing your feedback regarding JustSpin!

For us to be able to take a look at your case specifically, we would like you to confirm your registered email address at JustSpin.

In order to do so, we kindly ask you to contact our customer support and let us know that you are contacting us regarding a complaint in AskGamblers. Once we get the confirmation of your personal details registered at JustSpin, we will investigate your case and provide you with further information.

Don't hesitate to contact us if you are experiencing any further issues.

Kind regards,
Sally

Ninizen89
2 years ago
4

When you first register on the casino there is no visual information about you needing to proof adress, ID and proof of source of income in order to make a withdrawal. When you eventually find out there is an option to pay 3$ for an instant transfer, however the transfer takes up to 24 h to even be processed by customer service. So you pay 3$ for a service that is much slower and more time consuming that many other casinos which offer instant withdrawals for free. So don't pay for the"instant withdrawals" it's not even processed the same day.

Justspin Casino
2 years ago

Hi @Ninizen89

Thank you for sharing your feedback regarding JustSpin.

All information regarding verification and withdrawal fees is stated on our FAQ page.
https://www.justspin.com/en/info/faq

Our payments department endeavors to process pending withdrawals within seventy-two (72) hours from the Player's withdrawal request being submitted.
https://www.justspin.com/en/info/terms-and-conditions

Don't hesitate to contact us if you have any questions!

Kind regards,
Sally

Itsflowan
2 years ago
1

This casino site do not take the responsible gambling part serious. I played for a couple of days and lost around 1000€ so I wanted to cool of a little bit and sat the deposit limit to 20€ . In the text it says that if you change the limit it will take 7 days until your limit will change. BUT you can change the deposit limit and loss limit how many times you will. 10 times a day if you want to. What’s the point of having a limit then??

I wrote to the casino about this and I didn’t even get an answer, they say they have a live chat but they don’t. And they are not responding on email. It is one of the worst experience I had in the casino industry. After I sent several emails I tried to login to my account and found out it was blocked. And I haven’t received anything about that. NO RESPOND AT ALL.

For me it’s a scam casino, and they have MGA license? How is that possible?

What about responsible gambling? It’s all a joke. I will also write to MGA about this, I have a good friend who works there.
Interesting how they will approach this.

/ Andreas

Justspin Casino
2 years ago

Hi @Itsflowan

Thank you for sharing your feedback regarding JustSpin, sorry for the delayed reply here!

For us to be able to take a look at your case specifically, we would like you to confirm your registered email address at JustSpin.

In order to do so, we kindly ask you to contact our customer support and let us know that you are contacting us regarding a complaint in AskGamblers. Once we get the confirmation of your personal details registered at JustSpin, we will investigate your case and provide you with further information.

Don't hesitate to contact us if you are experiencing any further issues.

Kind regards,
Sally

Bajen86
2 years ago
1

Good game selection, where they offer most of the games from the big players, however limited with pragmatic play games I thought.
Customer service responded quickly, however fluent response

I deposited 3300 euros and there were incredibly high gear surcharges and fees associated with this. I played the money up to 5400 euros and set a loss limit of 1 euro. This was done this morning. Disappointed of course that I played away the win but without looking at the balance I find that now was down to 2500 euros despite the loss limit. That the page lets you set boundaries but then not follow these feels scary.

Message
Justspin Casino
2 years ago

Hi @Bajen86

Thank you for sharing your feedback regarding JustSpin!

For us to be able to take a look at your case specifically, we would like you to confirm your registered email address at JustSpin.

In order to do so, we kindly ask you to contact our customer support and let us know that you are contacting us regarding a complaint in AskGamblers. Once we get the confirmation of your personal details registered at JustSpin, we will investigate your case and provide you with further information.

Don't hesitate to contact us if you are experiencing any further issues.

Kind regards,
Sally

diloui
4 years ago
7

I liked that someone got back to me after I left my first review.
I finally got my $2000 and for having to wait they gave me $50 with a 20x wagering requirement.
I appreciated it a lot and never expected this.

Beware of the site's CET.
If you deposit $200 on a Sunday and play through it you get 300 free spins on the Monday. I made my last deposit at 8:40pm and within an hour played through it. Support told me that when I deposited at 8:40pm the 14th my time it was the next day for them, 15th.

Support told me I should have googled the time difference! Really? Your site says 8:40pm the deposit was made but I'm supposed to know that it's really whatever time Central European Time is.

I play here a lot but won't be anymore. Support treated me like I knew the difference and was trying to get away with playing them again.

Message
Justspin Casino
4 years ago

Hello Diloui,

Thank you for taking the time to review Justspin.com here at AskGamblers.

We would like to apologize for the experienced inconveniences regarding the validity of the offers and the time difference from Canada.

Upon checking the case with our Support Department, you should have received an email right after you contacted us, informing you that the corresponding free spins were added to your account.

Please do not hesitate to reach us in case further information is needed.

Kind Regards,
Karoliina

diloui
4 years ago
8

It has quite a few games that I love to play! Surprisingly enough after I won big, $2500, I kept winning! I've played on sites where after you win a decent amount you can't seem to win anymore 😞 Not with this site! I have a $2000 pending withdrawal and $2001 in my account. And I'm still winning!

There customer support could be a little better. If I hadn't checked my account I wouldn't have known that they didn't accept my address verification. I sent it via email this time and the support staff said, "your account is verified, you can go ahead with your withdrawal." Next thing I know and not on the same day, I'm getting an email stating they need my bank statement. I wasn't comfortable giving that but this is a lot of cash, at least for me! I just hope they don't ask for a dna test next lmao.

I started this process a week ago, so the wait is longer than I was told originally 24 - 48hrs.
I'll upgrade my rating if I don't get anymore hassles and will let everyone know if they honor my withdrawal!
Fingers crossed!

Message
Justspin Casino
4 years ago

Hi DILOUI!

First of all, I would like to thank you for sharing your feedback here at AskGamblers and congratulate you on your winnings!

We are happy to hear that you have been lucky on our site and satisfied with the game selection.

I would like to apologize that your KYC verification has taken longer than usual. I have sent you a private message here at AskGamblers to confirm your registered email address in order to have a look at your account.

I hope to hear back from you soon, so we can get your winnings paid out as soon as possible.

Kind regards,
Karoliina

Sampyla
4 years ago
5

Fast and responsive mobile friendly casino. Wide variety of games. Nice to search game providers also. Overall feel is good. Live chat and fast operator there.

Withdrawals are slow, using trustlt instant bank transfer and it takes 1-2 days after approved withdrawal. Some games have had problems with mobile devices.

Justspin Casino
4 years ago

Hello SAMPYLA,

Thank you for taking the time to share your experience at Justspin, here at AskGamblers.

We are happy to hear that you enjoyed our site and that overall, the feeling was good.

We would like to apologize for the time your withdrawal has taken on this occasion. We are aiming to complete the verification procedure and handle the withdrawals as soon as possible, but it can take up to 72 hours before the process is completed, as long as the received documentation is up to date and ready to be verified.

To be able to take a look at any current delays with your case and forward it to our Payments and Fraud department, we would like you to confirm your registered email address at Justspin. If possible, we kindly ask you to share any feedback you might have regarding the games you've experienced issues with too.

In order to confirm your details and share any feedback, we kindly ask you to contact our customer support and let us know that you are contacting us regarding a complaint in AskGamblers.

Once we get the confirmation of your personal details registered at Justspin, we will investigate your case and provide you with further information.

Thank you for your time sharing this feedback and do not hesitate to reach us if further inconveniences are experienced.

Kind Regards,
Alex

luring50
4 years ago
1

I like the casino that it has a lots of games and function well on cellphone and ipad. Agents are also there in 24hours and reply my inquirry fast than other site.

This casino is not good. first the verification process takes long, and my withrawal was approved. and I said"wow at last". I got 3 emails that says myy widrawal was approved on the 23.11.2020 and I was so happy about it. After 4days I wonder why no money arrived in my bank. And I contacted the casino support. and badly, the money was back in my account. How could it happened? My account was on a 1week break and I expect that after 4-5days my money will arrived. So please stop believing this site. Actually my winning is 50,000kr but then since the processing is long to wait I canceled and cancelled a little day by day until 20,000kr again on my balance.

Justspin Casino
4 years ago

Hi LURING50,

Thank you for taking the time to write your feedback here at AskGamblers community!

We are happy to hear that you are satisfied with our game selection, mobile-friendly casino, and 24/7 available customer support!

I would like to apologize for the experienced inconvenience regarding your KYC documents and withdrawal processing. We are aiming to process the documents and withdrawals as soon as possible, but it can take up to 72 hours before the process is completed.

To be able to take a look at your case and forward it to our Payments and Fraud department, we would like you to confirm your registered email address at Justspin.

In order to do so, we kindly ask you to contact our customer support and let us know that you are contacting us regarding a complaint in AskGamblers. Once we get the confirmation of your personal details registered at Justspin, we will investigate your case and provide you with further information.

Don't hesitate to contact us if you are experiencing any further issues.

Best regards,
Alex

Thechamp1980
5 years ago
1

Hello I am happy that this is a casino. and it has lots of games to choose from. It's easy to sign up with. I like that part.so on and so on and so on

I am not happy I am able to deposit my money into this casino but when u win and try and take it out u can't. They either have in filled in information in your file that's not your so u can't put your banking information down and no one can answer my questions about why this is happening. If I were you people I wouldn't come to this casino.

Justspin Casino
5 years ago

Hello THECHAMP1980,

Thank you for reviewing Justspin.com here in AskGamblers.

We are glad to read that you liked our casino, even though you have experienced some inconveniences.

We would like to find out the root of this issue, as you should be able to withdraw all your winnings as long as the casino and bonus rules have been followed correctly.

We are very sorry to hear that you have not been provided with the answers you needed. In order to assist you further and clarify your questions, we kindly ask you to let us know your registered e-mail address and a detailed explanation of the issue you experienced when trying to fill the banking details.

We will be looking forward to hearing back from you.

Again, thank you for taking the time to review your experience at Justspin.com and wish you a great weekend.

Best Regards,
Alex

Ruki2001
5 years ago
4

I like that they have a lot of game providers and a lot of games. Every day there is some bonus you could use. The site is looking fine and they have 0/24h chat support. The mobile site is working fine.

I dislike that they are missing a responsible gaming part. You can't set deposit limits. After I had the worst session ever in my life on Extra Chilli, to self exclude myself I had to wait for chat support for 20min and then email their support. And withdrawals are processed slowly, so you can cancel it and... Well you know it, lose it...

Message
Justspin Casino
5 years ago

Hi RUKI2001,

Thank you for sharing your feedback regarding Justspin.com in AskGamblers. We are glad to read that you like the site and that you enjoyed our campaigns.

We are sorry to read that you encountered some difficulties when setting up limits on your account, and for the waiting times you have experienced during your latest visit to our site.

We are currently increasing our CS and Payment and Fraud Departments in order to reduce as much as possible all the waiting times and relieve our workload.

We would like to inform you that you can actually set your own account limits without reaching our Support Department, through the following link: https://www.justspin.com/en/setlimits

Please do not hesitate to come back to us if further feedback is required regarding any matter.

Best Regards,
Alex


Untip247
5 years ago
1

Site is easy to use and they have a lot of different games to choose from. Also works great on mobile. That's about all the good stuff to say about this scammy casino.

JustSpin is just what it says, you can only spin there. Try to take out your money, hahahaa, no can do man, they will keep your money pending forever. I got fed up with that and played everything. I also tried to close my account, but guess what? They don't have that option. I suggest everyone to stay away from this scam casino.

Justspin Casino
5 years ago

Hello UNTIP247,

Thank you for sharing your feedback regarding Justspin.com in AskGamblers.

We are sorry to read your dissatisfaction regarding the waiting times you have experienced and for the difficulties you have found when setting your account's limits.

Our withdrawal duration, as stated in our terms and conditions, is actually up 72 hours, meaning that 3 days is the maximum time it will take to process your withdrawal, assuming that all documents requested and needed by us, in order to fully verify your account, have been provided by you and accepted by our security department. Having said that, we are of course always trying to fall below the 72 hours mark.

Regarding the limits on your account, please be aware that you can set the limits that are more convenient to you from our site, without reaching our Support Department. You can access this feature from our Responsible Gaming page or from this link: https://www.justspin.com/en/setlimits . Should you require further assistance in regards to the aforementioned, please feel free to reach us again.

Kind Regards,
Alex

Cheryl88
5 years ago
1

Deposited 14€ via trustly. It was recorded in Justpin transaction but 14€ was not in the dashboard. I chatted the customer service agent and said to escalate the matter. It’s been for days and I get a different answer from the agents, one agent advised me to call trustly and ask them “wow” call them will me more than 14€ . So I ask for the time frame. They said no time frame even for the feedback. I just have to wait. One night, I waited 1 hour and 15 minutes for the agent just to make a follow up and they ask the same questions and I have to explain everything again... escalate escalate... no empathy. It’s a small amount but I believe that huge or small, you should treat your customer fair.

Justspin Casino
5 years ago

Hi CHERYL88,

Thank you for taking the time to post a review about Justspin. We are sorry to hear about the experienced inconvenience.

We have raised the issue for further investigation to our Payments Department. They will contact you with a detailed explanation of what has caused this issue, along with a solution for the incidence.

We are sad to hear that you felt treated without empathy and we will make sure your feedback reaches our Support Department.

Kind regards,
Alex

juuso166
5 years ago
4

Site layout isactually looking very good and customer service Is fast. There Is good game providers. Games work fine with mobile and laptop. You dont need to send documents.

Minimum withdraw Is 50e. Withdraws take usually over 24h. You will get lots of txt messages like deposit and you will get 200 freespins, but it doesg say anything that spins value Is 0.01 Euro. Withdrawing your money cost everytime 3e.

Message
Justspin Casino
5 years ago

Hi JUUSO166,

Thank you for the review.

I am happy to see that you enjoy Justspin's layout, customer service, and the game library. Stay tuned for more cool games!

The transaction fees and withdrawal limits are related to operational services, so we can provide the best payment services possible. We always look to improve and optimise the player experience and your feedback is valuable to us.

If you don't like receiving offers on your phone you can always opt-out from these text messages from your profile, or contact support and they will help you. We try to have a mixed bag of offers, where the spin value differs. I have raised your feedback with the CRM team.

Kind regards,
Alex

Ruatwit
5 years ago
5

The layout games and deposit options are great. Looking around casino is easy and simple. I would recommend this casino to play on even if you have no previous experience

The support was absolutely horrendous. it took an hour and a half to receive 10 free spins from live chat, no kidding. But other that that I really have no issues to report

Message
Justspin Casino
5 years ago

Hi RUATWIT,

Thank you for taking the time to review Justspin.com in AskGamblers, we are happy to read that you enjoyed our site and that you found it friendly for any kind of user! With that being said, we would also like to apologize regarding your experience with our Customer Support. Due to the current international situation, we had to adapt all our resources to the best possible environment, reason why the waiting times for the players might have been longer than usual.

We will make sure your comments reach our Customer Support so we can improve in any specific areas that might have ended up affecting our standards and your experience in Justspin.

Please check your Inbox as you should have received an e-mail from Justspin! Please do not hesitate to come back to us if there are any additional thoughts you would like to share with us!

Best Regards,
Alex

krovara
5 years ago
2

I keep getting marketing text messages, I've opted out twice (via SMS) but still they keep sending them. This is unbelievable and against all European rules.

Justspin Casino
5 years ago

Hi KROVARA,

Thank you for bringing this up with us.

I found your player account and I can see that you have not opted out from marketing text messages. This has now been done manually, so I can confirm that you will not receive any more marketing text messages.

We will investigate further in your case to see if there have been any issues, to ensure that everything works as it should.

Kind regards,
Alex

GottesMissionar
5 years ago
10

I came to this casino via AskGamblers good rating and I must say: This is one of the best casinos I've ever played on. First of all the have my favourite games (PlayNGo). Yesterday night I deposited some money and atwith my last deposit I got lucky and managed to reach 1.000€. The confirmation and withdrawl process was great - the support was amazing. My first withdrawl request got cancelled (deposited via Rapid transfer and wanted a Skrill withdrawl, but the method must be the same) after a few hours. I went to the live chat, because there was no "rapid transfer withdrawl option" available - we solved this problem within 10 minutes and additional 15 minutes later I already have the money in my Skrill wallet now. This is pretty amazing!

Honestly I can't say anything negative about this casino. The games work smooth, the deposit options are great and the withdrawl is more than fast. This is great!

Message
Justspin Casino
5 years ago

Hi GOTTESMISSIONAR,

Wow, what a nice review. Thank you for the very kind words. I have made sure to share it with support and with the payments department.

I wish you all luck in the casino, and hope that you continue enjoying Justspin :)

Kind regards,
Alex

blondie
5 years ago
8

Justspin casino is a place I came across a couple of days ago. I was browsing the net and came across a review of this casino that claimed that besides of their welcome bonus offer, they also offered 100 no deposit spins-divided in sets of 10 per day for 10 days just for signing up and validating your account. I was eager to try them out, especially since they had Netent, Playn Go and other game providers and their Casino lobby looked vibrant and eye-catching. I also noticed the fact that they were a part of Betpoint group casinos like 21.com and my experience with them has been quite decent.

I signed up and verified my phone number and afterwards I was redirected to the lobby. I noticed that I had no spins in my account, I checked the game they were supposed to be on but still nothing. I started to talk to customer support- it was quite late in the evening but they were available which was great. I was told that the offer was expired by a few weeks and that they no longer run no deposit offers. I was a bit disappointed but it was just an old information which wasn't their fault.

I decided to make a deposit and claim the welcome bonus as it had 50x bonus wagering so it seemed appealing. I deposited 20eur and got match bonus along with 500 free spins that were divided into sets of 10. 

With my balance I started to play Book of Dead with 0.50€ and a few free spins features later I managed to get my balance up ton100eur. Later on I moved onto Wild spells slot which I've recently been playing more. I couldn't get any decent wins so when my balance went down to 50eur I moved to Dog House. I managed to get a few free spins bonuses but not one paid over 30x bet so eventually my balance reached 0. I did have a decent time with the free spins for several days but nothing exceptional happened and therefore no withdrawals were made at this point.

Overall I think that this is a solid casino with decent promotions. The one time I spoke with support they were nice and helpful. Game selection was nice and mobile user was really easy to navigate and no technical issues appeared. So far so good. My only criticism goes to the fact that they don't have Netent games as that's one of my favorite game prov!

Message
Justspin Casino
5 years ago

Hi Blondie,

Thank you for the review. I am very satisfied that you are pleased with Justspin and that you had a good time spinning. Better luck next time :)

We are always expanding our game provider portfolio, and Netent is one of the game providers we hope to have in place very soon. Stay tuned and you will soon see your favourite games pop up on Justspin too.

Kind regards,
Alex

copyyy
5 years ago
7

The casino that a lot of famous streamers on twitch are playing recently, so I had to check it out and see how it goes. The thing I have to mention is that the site has an amazing design and it's easy to use and find anything you need from slots to live casino which I play the most.

There aren't too many providers for me atleast, I have noticed Play'n'Go, Microgaming, Pragmatic and a couple others that I never heard about so it would be nice if more are added but still they have the most popular ones so the fun is guaranteed. Live casino, on the other hand, is totally different experience.As They are one of the first sites from what I have seen to have Pragmatic and Evolution providers offering the newest live casino games.


The verification process didn't go smooth for me. I had to send them a bank statement for a proof of address which I did but it was without the logo so they declined it. Two days later I got send them a PDF file again with LOGO and everything they need after which I was informed that it will be checked. It took more than a month and my account still wasn't verified until I contacted their casino representative who apologized to me as they had some problems with the system. They apologized for the invoice and credited me with free spins which were a really nice gesture from them.

Justspin has one of the best deposit bonuses you could ask for. For the first deposit, you get 100% bonus + 500 free spins with wagering being x50 which is normal in my opinion for the value you get. They have to 50% bonus on 2, 3 and 4 deposit which is nice for people that like to grind.

Ther withdrawal time for me took around 24hours, using skrill I guess they check everything manually but it is still nothing that bad.

The only thing I don't understand is that when you are depositing on Justspin casino over SKRILL that there is 1e service fee. This is really weird as I didn't see anything like that on any other sites I played on, usually, there are no fees at all on deposits and withdrawals.

Message
Justspin Casino
5 years ago

Hi Copyyy,

Thank you for the review.

We are continuously adding more game providers as we go, so stay tuned and you will see many more of your favourites being present in 2020.

The transaction fees are related to operational costs, so we can provide the best services possible. We always look to improve and optimise the player experience and your feedback is valuable to us.

Happy new year, and good luck in the casino!

Kind regards,
Alex

Badluck
5 years ago
4

They have novomatic games and plenty of it. It was nice that they are play n go casino that during my registration via trustly i was able to set password for my account. Many play n go casinos doesnt allow to do that.

As i mentioned, i have read that Just spin is play n go casino but it wasnt like that. My deposit was of course instant but my withdrawal wasnt. They are checking all withdrawals manually and it can take 0-72 hours so that is not instant. Also i want to inform other players that if you deposit you have to wager your deposit 5 times before you are able to withdraw. And this is without a bonus! How weird is that! Normally you have to wager only 1 time your deposit.

Message
Justspin Casino
5 years ago

Hi Badluck,

Thank you for your review.

Our Pay N Play solution for Finnish players means that the registration and verification process, as well as the first deposit, are done instantly when signing up. It does not mean that withdrawals are instant since our payments department still needs to check the gameplay and approve the withdrawals manually. The withdrawals are processed within 0-72 hours as you mention.

Regarding what you wrote about that you need to wager your deposit 5 times before being able to cash out - this is wrong and we are updating the Casino rules as we speak. You need to wager your deposit, that is not connected to any bonus or Free Spins, 1 time before being able to cash out.

I hope that I could help clearing some things up.

Good evening and good luck in the casino!

Kind regards,
Alex

dendonk
5 years ago
4

They have a nice set of games. I tried the 4 welcome bonuses. (4 bonus 1 = 100% 2 and 3 = 50% 4 = 100%) This is a very interesting welcome bonus. I liked that the minimum deposit is not $ 30 or 20 euros. When you start at a casino, it is interesting to try it with a minimum deposit. As for the chat room I did not try it. I can not say anything about checking documents and withdrawals, I did not have to do this procedure.

When you play the different games and use the F11 function to enlarge the game, there is always a yellow banner at the top of the game and I did not find it enjoyable. I made my first two deposits with my credit card and when I came to do the third, it did not work anymore and I did not have an email to explain myself. I made my last two deposits in with an electronic wallet. I regret the fact that the casino does not send email to confirm the deposits. My gambling experience on different casinos makes me think that we can find better elsewhere. I do not advise you, but I do not advise you either. I give the chance to the new casinos but say that I've seen a lot better lately.

Message
Justspin Casino
5 years ago

Hi Dendonk,

Thank you for your review.

I am happy to hear that you like our welcome bonus and that you appreciate our low minimum deposit.

When enlarging a game, the menu banner will always be shown in order to navigate and use the site more easily.

" I regret the fact that the casino does not send email to confirm the deposits."

I can see that we did send you emails for your successful credit card deposits, but that the auto-emails did not go out when you did deposits with ewallet. We are looking into why they were not sent.

Have a good day and good luck in the casino!

Kind regards,
Alex

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