- Juego instantáneo
- Asistencia a los jugadores de 08:00 a 01:00
- Diseño apto para dispositivos móviles
- Diseño apto para dispositivos móviles
- Asistencia telefónica solamente en inglés
- No hay asistencia las 24 horas
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Detalles de LeoVegas Casino
Aquí puedes encontrar detalles específicos sobre este casino.
- General
- Pagos
- Juegos
- Juego Responsable
- Atención al cliente
- Monederos electrónicos 0-24 horas
- Transferencias bancarias 3-5 días
- Pagos con tarjetas bancarias 2-5 días
- Retiros los fines de semana Sí
- Ganancias de botes progresivos Paid In Installments
- +35627780258
LeoVegas es el casino en línea diseñado tanto para los jugadores de la plataforma móvil como para los del PC. El sitio funciona con diferentes plataformas de juego: NetEnt, Microgaming, Nextgen, Evolution gaming, Big Time Gaming y otros nombres relevantes de la industria.
Países y Territorios Restringidos
Los jugadores de ciertos países no podrán abrir una cuenta en LeoVegas Casino, dependiendo de la regulación sobre juegos de azar en sus jurisdicciones. Para ver la lista completa de países restringidos, no dudes en consultar la sección Más datos del casino.
Juegos Virtuales
El casino LeoVegas ofrece juegos para cada tipo de jugador. La selección de tragaperras es muy grande e incluye numerosos títulos de uno de los proveedores de software más populares. Algunos de los nombres más conocidos están firmados por NetEnt, como Dracula y Starburst, por Microgaming como Exotic Cats y otros.
Actualmente, el casino LeoVegas no tiene juegos de mesa disponibles en su página web.
Casino en Vivo
Casino LeoVegas ofrece multitud de opciones de ruleta dentro de su Casino en vivo. La ruleta en directo con calidad HD está disponible en los dispositivos móviles en cualquier momento o a través de un navegador web. Variantes de ruleta como ruleta en vivo La Partage o la ruleta Bola Rápida están disponibles para los aficionados de este tipo de juego.
Juegos Móviles
Los jugadores de la plataforma móvil pueden disfrutar de los juegos de casino LeoVegas en sus móviles o tabletas. Al sitio web móvil se puede acceder a través de cualquier dispositivo que tiene el navegador web HTML5 compatible y moderno, incluyendo iOS, Android, y WP8. El casino también tiene una aplicación móvil para los que prefieren jugar desde sus dispositivos móviles.
Asistencia
El casino LeoVegas entiende la importancia del departamento de atención al cliente. Como tal, el sitio web ofrece la asistencia a través del chat en vivo entre las 08:00 y 01:00 de la mañana o por correo electrónico. También existe la asistencia telefónica, sin embargo se ofrece solamente en inglés.
Seguridad y Equidad
Todas las plataformas que ofrece la página de LeoVegas han sido auditadas por empresas independientes para demostrar imparcialidad. Aunque en la página web del casino LeoVegas de momento no aparezca este tipo de información, hay muchas que sí muestran que NetEnt, Microgaming y las demás plataformas usan generadores genuinos de números aleatorios.
Juego Responsable
Jugar en un casino siempre debe tener la diversión como objetivo. Antes de comenzar a jugar, hay que tener en cuenta que el juego nunca debe ser una fuente de ingreso o una manera de recuperar el dinero perdido o saldar las deudas existentes. En tales casos, es bueno realizar el seguimiento de tiempo y controlar el dinero gastado. En este casino, los jugadores pueden encontrar muchos consejos acerca del tema, como también pedir asistencia a través del chat en vivo. Sin diversión no puede haber juego, por eso se les pide a todos los jugadores que jueguen con prudencia y responsablemente.
Quejas
Lee las quejas que otros jugadores han dejado sobre LeoVegas Casino. Obtén más información sobre las quejas.
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Hi there Beertje123, Thank you for taking the time to submit a review of LeoVegas. It is great to read the comments which you made regarding how friendly we are- we do take pride in being personable to our customers and we also pride ourselves in our level of customer support. I'm sorry to hear that you mentioned not all of our Support Lions are friendly- this is a shame and certainly not how we hope for any of our customers to feel so I do apologise for this. We have over 1000 games for our customers to play and enjoy and our in-house teams are always looking to increase this in order to provide the best gaming experience. Great to also read that you enjoy our Sportsbook and we do put a lot of effort into being the fastest at paying our customers their winnings, too. Our standard wagering is 35 x the original amount handed out in bonus funds but this can sometimes be higher or lower than this, the wagering requirements are always specified on the bonus given. I do believe that our wagering is competitive and gives our customers the extra chance to win cash with us. We always work hard to ensure we send out bonus promotions to our customers on a regular basis and I'm sorry that you feel these aren't enough- we do have our main Promotions page which lists all of our up to date offers and competitions so please do always keep a check on this. I do hope this has clarified the issues mentioned, for you. I wish you the best of luck in the casino and enjoy the rest of your day!
I have no idea how but I win here more often than at other online casino services. Also, unlike other online casinos, Loovegas works perfectly at mobile devices. It provides a great experience, very convenient and makes you not want to leave.
The best thing about the casino is that they give you about 50 bucks when you join for spins and you can win the same within next half an hour. Another time you can win 20 spins which is also good because you don't have to waste your money. Even if you play for the first time, there is a good chance to win. They offer live Blackjack that is available at any time but I noticed that the best time to play is after 11 p.m.
Hello Helen, Thank you very much for leaving your review! It's so great to hear that you have been lucky here at LeoVegas, we love to hear of players winning. Long may it continue! As a mobile-focused company it's great to see that our focus and dedication pays off and that you have experienced perfect play using your mobile device - should you ever have any issues we have 24/7 support available to offer you guidance. We now offer over 50 live tables covering roulette, blackjack and more! I hope that you continue to enjoy these tables and finding your lucky times and ways to play. Thank you again, Helen, have an awesome day!
Great selection of games. Very good support and fast payments.
They don´t give out so much bonuses, they should focus more on contacting loyal players.
Hi Deee, Thank you for taking the time to review LeoVegas. I am sorry to hear that you don't feel we hand out bonuses as regularly as you would hope for. Our bonus teams work very hard to ensure that we try and keep our customers happy with regular send outs by SMS and Emails- offering deposit bonuses and free spins along with exciting competitions to enter. Our Promotions page is always up to date with offers which everyone can take part in and enjoy and we are currently working on our VIP scheme also. I am very pleased that you like our selection of games- we are always working to increase that list so there is something for all customers to enjoy. We also pride ourselves on our fast withdrawals and our Customer Support Lions work tirelessly to ensure customers are as happy as possible. Thank you again and if we can be of any further help please don't hesitate to let us know. I wish you lots of luck in the casino and a great day ahead!
This is a casino where I feel confident playing at. The games are fun, the responsible gambling set up allows you to manage how much you deposit and wager. As it keeps you in line.
Fast withdrawal times. Friendly and efficient support. I have played at many online casinos, but Leo Vegas is the best, and I only choose to play with Leo. Thank you for being better than the rest.
Hello Nad, Thank you ever so much for your positive review! I'm very happy to hear that you have enjoyed your LeoVegas experience so much. We try our best to offer a fun and entertaining platform while promoting responsible gameplay. Your feedback on our fast withdrawals and support Lions is greatly appreciated, we do work hard to ensure we provide the best support possible for our players. Thank you again for your lovely comments, I wish you a fantastic Sunday!
I like the fact that there are good choices for games and its customer friendly.
The bonuses they give one in a while to loyal customers are pretentious. They make sure that you never cash out.
They gave me £50 in casino spins and I won £46. I kept playing and playing for what seemed like eternity and wagered £600 overall and still wasn’t able to cash out. They told me I had to win x 35 which is a slap in the face to loyal costumers.
If you want a company who will be true and appreciate you - please go to Bet365 or Paddypower.
Hello JRO, Thank you for taking the time to submit a review. I am sorry to hear that you don't feel rewarded by our bonuses, we always look to send out offers and promotions by SMS and Email regularly and our Promotions page is constantly up to date with our latest offers and competitions. Our general wagering is 35 x the original amount of the bonus handout though some bonuses differ and this is always specified when one is sent to you, I do believe that we offer competitive wagering and that some casinos wagering can be a lot higher in comparison. We do have a lot of customers who withdraw with us and the option to withdraw a cash balance is always available, the minimum amount for our UK customers to withdraw is £20. It is great to hear that you like our choices of games, it is something we are constantly reviewing and we are always looking for more games to add to our collection and keep our customers' happy, currently we have around 1000 games to chose from in the UK. Our 24/7 customer service is something which we pride ourselves on and I am pleased that you are satisfied with this. I hope that this helps though if you do have any other queries please don't hesitate to submit a direct message and I can help you further. Wishing you a good afternoon.
I'll tell you what happened around the time I was on this website, I had just won £16,000 on another website, which is a huge amount of money to me, the money went in and I thought I won't win on the same site after winning that much, so I signed up to LeoVegas, I made a deposit of £100, around an hour later I had got my balance up to £17,000 playing on wonky rabbits, so I withdrew £16,000 and played with the £1,000 I left on, I was going to mexico the next day for my 1 year anniversary, I went onto the support and explained I would be going abroad for 2 weeks and wouldn't be able to access the internet whilst I was abroad, so they verified my account there and then and the max I could withdraw was £4,000 a time, so the support asked me to withdraw the first £4,000 and then they immediately accepted it and then did the same thing for the remaining £12,000, I can honestly say out of all the sites I am on this site has had the best support I have ever experienced and it is a pleasure to play here every time I log on, thank you for the great support.
Nothing, everything with this site was great from support to website layout, everything was easy.
Hello Gazparky3. Congratulations on such a tremendous run of luck!! Long may it continue! Thank you for your very kind words, it really is great to hear that you've had such a positive experience here at LeoVegas as this is exactly what we aim to provide. If we can ever be of any assistance simply get in touch and we will be more than happy to help. Thank you again, have an awesome day!
Good game selection. Fast response on live chat. In theory the first deposit bonus of 200% is great but I had issues with it as detailed below.
I tried to withdraw £500 to my bank account, however the next day I got an email saying I can only withdraw to a method I have deposited with and that my withdrawal has been cancelled. Seens as I only had deposited with a debit card i dont know why it wasn't automatically changed to a debit card withdrawal. Nor did it stop me trying to withdraw it via bank account. I haven't seen anywhere where it says you have to deposit with a method before you can withdraw. Maybe it says somewhere in small print but it's not easy to see unless I missed something obvious. After you cancelled my withdrawal I managed to lose the amount in a very short space of time on live roulette. I am asking that because before I tried to withdraw I had a £120 first deposit bonus which I never went in to (£60 first time deposit) if I can have the £120 bonus re credited to use as I never actually withdrew anything off the £60 cash balance. To which the guy on live chat basically said nothing we can do. You forfeited the bonus. Great way to treat a new customer. Won't be back.
Final nail in the coffin is when I said "Would be easy enough to put a message on the withdrawal page." I was told, word for word, "That is fantastic feedback George, I will be sure to make that point to the powers that be."
Hi Wstrspace, Thank you for your review. It is really good to hear that you enjoy our selection of games and we always strive to provide a speedy service with our LiveChat facility. With regards to your feedback on withdrawals we are required to have the bank option available for all withdrawals as a large volume of our players do use single use payment methods and would therefore be unable to withdraw back to the method from which they had deposited. This is also why we cannot issue a message on the withdrawals page in these instances and email our customers personally to inform them, as each case is different. I am sorry to hear that you feel the assistance which you received from our Customer Support wasn't satisfactory, please could I ask you to kindly send a direct message to us with your account details so that I may look into the matter further for you. Thank you again for your time and I hope to hear from you soon.
When I first signed up with LeoVegas, I received 20 free spins. Those spins became over $1000, and after having provided my identification, I was promptly paid out, in a friendly and courteous manner. It was a while before I deposited my own money after that, but in all my dealings with them, I've never had any kind of problem. They're a professional outfit, and a player could do far worse than choose LeoVegas as their go-to casino.
The games are great, and the minimal help I have needed was always forthcoming in a timely, and friendly way. Kudos to you guys, and I'm going to miss playing there, due to restrictions placed by the Australian government. I lost the last deposit I made today, but hey, you guys rock! If you haven't already... Check them out.
A few more platforms would be good, but seriously, no complaints.
Hi Albybartfast, Thank you for your review. It is really great to hear your feedback and congratulations on your free spin winnings, too! It is also lovely to hear your comments on our level of Customer Support which we pride ourselves on and always strive to offer a speedy response to our customers queries. I am pleased that you enjoyed the games which we offered to you at the time and they also seemed to be lucky for you too! All feedback is useful to us and I will pass your comments on to the relevant teams here at Leo. All the best and I wish you lots of luck at the other casinos that you may be playing at now and thank you again for your kind review.
I am VIP at Leovegas for playing for over 3 years now, and I've deposited and withdrawn cumulatively quite big sums. I haven't kept exact records so I am not sure if I am up or down much, but my gut feeling says I am up a bit.
I mainly play NetEnt games there and Live Casino games. For slots I usually play Simsalabim, Reel Steal or Piggy Riches. In live games I prefer high stakes roulette.
Leovegas is a reliable company, and for me I am very confident that the payments happen fast, and I can trust them if I win big. Not all companies are as reliable as they are.
The bonuses they offer are great, and the money is split between real and bonus money. You start with real money, and you can gamble it away in any game you like. Then when playing with bonus money the maximum bet allowed is five euros per spin, and you should play slots to complete the wagering requirements.
They offer freebies as well, 7 free spins today. And they offer a 100% 500 EUR big bonus today which I played as well. Didn't win this time.
The live game section is filled with different blackjack and roulette games, with bet sizes starting from 1 € all the way up to atleast 5000 €. So you are not limited to small stakes.
They offer skrill with bonuses so that's a plus, and they dont charge extra for deposits.
Some games are not available in mobile, like Simsalabim for example. I just tested this today.
The maximum bet amount on the bonus could be bigger. Today I got the 500 EUR VIP bonus (100%), and the max bet is only 5 euros. That's very small compared to the size of the bonus, and the wagering requirements are quite huge.
Also a lot of games used to be based in flash, and you could choose the amount of lines you wanted to play. E.g. Piggy Riches is now in HTML5, and you can not choose the amount of lines you wanna play, but you must play with the max lines always.
They could send deposit bonuses more often. I usually get a VIP offer like once a month, and that's pretty rare. They used to run cashback offers as well, but not anymore, which is quite sad as I enjoyed and took part in them many times. Something like 20% cashback on your losses, even if it's bonus money would be nice.
Hi Actualplayer, Thank you for taking the time to write such a detailed review. Thank you for your kind feedback and I am pleased to hear that you are having a lucky streak at Leo and enjoying our range of games we have over 600 for your to chose from! It is great to read your comments on our withdrawals process too- making this a smooth procedure and paying our customers quickly is something which we pride ourselves in. With regards to certain games only being available for mobile devices, this is because the game providers only choose to make some games available for one platform, for example such as for only mobile or desktop. Some of our game providers have updated their games from Flash to HTML5, when this is done the providers sometimes chose to add or remove functions in order to enhance the games. I can confirm that the maximum bet allowed when using bonus funds is normally 5 EUR per bet, until wagering requirements are met, this is the same for both regular casino and live casino games. I'm sorry to hear that you don't feel you have received many deposit bonuses from us recently, we are currently reviewing the VIP programme though and I hope that in the not too distant future you will begin to see the improvements to this. Thank you again and I wish you further luck in the casino!
Easy to navigate and downloadable app in itune. This was my first ever casino that I had won from and ID verification was uneventful. Payouts can take a little while but trustworthy enough.
You don't STAY VIP!! After reaching level 50 and (alot dough spent) I became VIP. I get my own VIP host that was emailing and sending me well wishes and freebies. Then he stopped. And became like everybody, worse still I wasn't receiving any promotional emails until I asked about them. Just as well Leos will be closing to the Australian market.
Hi Trynzee, Thank you for your review. I am pleased to hear that you enjoyed the app and found it easy to use and delighted that you were lucky at Leo and I hope that you enjoyed your winnings. As you mention in your review we are no longer operating in Australia, as part of the closing process we slowly decreased the number of promotions sent out to our customers in AU before the close was fully completed. Thank you again and I wish you luck at any casinos which you may be playing at now.
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Friendly casino. Lot of gaming possibilities. Great sportbookings. Fast withdrawal (payouts)
I do not like the bonus of leovegas. There are not a lot of, and mostly lot of wagering (play through). This could be better. The help desk support is fast, but not all of the support employees are friendly.