18+ | Publicidad | Aplican T&Cs | Juega con responsabilidad
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Gunsbet Casino

Nuestra calificación CasinoRank
8.6/10
CasinoRank
Calificación de los jugadores 176 Reseñas
8.2/10
176 Reseñas
Tiempo de respuesta a quejas 31 Quejas
1 día el medio 31 Quejas
Lo que nos gusta
  • Muchas opciones de métodos de pago
  • Variedad de herramientas de juego responsable
  • Certificado de Confianza de AskGamblers
Lo que no nos gusta
  • No opera con monedas locales de América Latina
  • Servicio de chat en vivo solo en inglés
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.


Detalles de Gunsbet Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
https://www.gunsbet.com/es
Establecido
2017
Licencias
Curazao
Propietario
Programa de afiliación
Idiomas
inglés, alemán, finés, noruego, japonés, polaco, italiano, búlgaro, croata, griego, eslovaco, húngaro, árabe, hindi, portugués, ruso, estonio, coreano, chino, Tagalo, Esloveno
Tipo de casino
Juego Instantáneo, Móvil, Crypto Casino
Programa VIP/de lealtad
VIP Program
Redes sociales
X, Instagram, Facebook

Información general sobre Gunsbet Casino

Gunsbet es un casino de excelente reputación y tiene un alto puntaje en nuestro CasinoRank, además de haber recibido el Certificado de Confianza de AskGamblers. Las más de 150 revisiones de jugadores de Gunsbet también son positivas. 

Este casino pertenece a Direx N.V., empresa con licencia de Curazao, y está disponible en más de 20 idiomas, el español entre ellos, algo que vale la pena destacar en esta reseña de Gunsbet.

En AskGamblers nos encantan los casinos temáticos, en especial cuando están excelentemente logrados como es el caso de Casino Gunsbet, que está ambientado en el Lejano Oeste. De todas maneras, más importante aún son su servicio de atención al cliente, juegos, métodos de pago y compromiso con el juego responsable, temas que abordaremos a continuación en esta reseña de casino de Gunsbet.

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Quejas

Lee las quejas que otros jugadores han dejado sobre Gunsbet Casino. Obtén más información sobre las quejas.

Mostrar todas las quejas
Gunsbet Casino - Delayed payment as my withdrawals are pending for more than 48 hours
Dear AskGambler team,

I would like you to help me to withdraw my funds on GunsBet Casino as my withdrawals are pending for more than 48 hours (and in their term and condition they mentioned it should be paid within 48hours).

Quick history :

18.10 : I submitted 2 withdrawals (5000e and 2500e because their T&C have a weekly limit of 7500e). I contacted the support to know if everything was in order and they confirmed and asked me to confirm the withdraw address which I did)

19.10 : withrawal rejected because they asked me for ID and utility bill (I was fully verified but it was a long time ago, so I did not see any issue to provide the documents once again, verification took a bit less than 24hours

20.10 9am : I resubmitted the 2 withdrawals (5000 and 2500) and during the day the 2500 was approved but not the 5000 one. I contacted my VIP manager who asked me to split in 2 withdrawal of 2500 (which is strange as the limit is 5000)

20.10 11am : I proceed to the changes and I was to told to do 3 withdrawal instead of 2 so I cancelled again to do 3 withdrawal (1400, 1300 and 2300)

21.10 : 1400 paid but still no news/update about the remaining 2300 and 1300

They are clearly in breach of their T&C, I have 2 withdrawal open (2300 and 1300) and a balance of 4500 for which I will request a withdrawal next week as the weekly limit is 7500.

As I didn’t succeed to obtain clear update regarding my payment except « we do everything possible to treat them asap » I am asking to follow up with them because ai would like to understand why it’s taking so much time …

Thank you in advance for your collaboration.

I attached some printscreen as proof of what I am saying.


Best regards
Pierre
staus Resuelta
€8600
Gunsbet Casino - Pending Withdrawal and Very poor customer support

Overall the main issue revolves to late “processing” of withdrawal and no support at all from customer support. Customer support keeps sending the automated message that payment is in queue, or is being processed or shall be received shortly.

Withdrawal was requested over 42 hours ago. On the chat I’ve been told that it may take up to 24 hours and now that timeframe is already doubled and I am still without my funds.

I had another withdrawal which was rejected on Friday, due to a missing document. This was rejected (therefore it was checked) within an hour and 50 minutes. So clearly there’s a huge discrepancy between that time frame and 42 hours. I cannot accept that to reject it takes 2 hours but to effect a withdrawal it takes over 42 hours and counting.

I sent two emails too. I received the same reply on both, payment is in queue or being processed which is obviously a standardized automated message as I read it a million times since Saturday.

Following the email to add insult to injury, I was asked whether I was satisfied the customer support. I chose that I’m not, to my surprise system generates an error when trying to give negative feedback.

Leaves a lot to be desired for a casino stating that they have fast withdrawals. Also what I demand is at least a decent update and not the random generic email or message as not it’s become unacceptable. Till now, I had to commence 8 chats all leading nowhere.

staus Resuelta
$1500

Estadísticas de quejas

Resueltas 30
Cantidad promedio $ 4,257
Duración media de quejas 7 días
Tiempo de respuesta promedio 1 día

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Valoración del jugador
8.2/10 176 revisiones

Mejores revisiones de nuestros jugadores

I tried a lot of casinos and this one is one of the best. You get answers so fast on live chat, and stuff is so fair.
Have good selection of games. I got some good big wins. and withdrawal is fast like have to be.
You get withdrawal in some hours in E Wallets. Have much Payment Methods to choose for deposit this is good to.
Verification is fast to i got verified documents in some min.

Dear SPINKO123, Thank you for a great review! Our team is pleased with your words, It is nicely to hear, that you are satisfied with our staff, selection of games and payment methods. We will work hard in order to bring up to date our casino! Warm regards, GunsBet Casino

user avatar

I like everything in this casino: The layout, the friendly staff, the bonuses, the fairness of the games, and the wide array of providers. But most of all, once you click the withdraw button, there is no cancel option: usually, the money goes into your bank account very fast, and two times, the money appeared on a Sunday evening on my bank account!

There is not much to dislike. In my experience, I didn't find anything negative. Perhaps the fact that crazy time took a few months to end up on their site.

Dear SAIHALOODE, Thank you for being a part of our casino! We will go on working to stay high. We are glad to hear that you are enjoyed with our bonuses, variety of different games and our support. We wish you a pleasant game and winnings in our casino! May good luck and fortune always be on your side! Warm regards, GunsBet Casino Team

user avatar

Fast verification.
First $30 deposit won $600.
Games are great.

Unfortunately in my area only bank transfer, which is ok. But come on $500 min deposit:(
Hopefully this will change, so that can win under $500.

Dear NAINI08, Thank you for posting such a positive review. We are really pleased that you are enjoyed with our verification process and variety of games. We do our best to provide each player only with positive emotions and fantastic experience. We will go on working hard to make our service faster and better to satisfy our players:) May good luck and fortune always be on your side! Kindest regards, GunsBet Casino Team

user avatar

I couldn't recommend this casino enough. If you want a casino that's fair, easy site to navigate its fast and has a great look to it, has fast withdrawal, easy verification, Support staff that don't mess you around and actually help you and has the Askgamblers cert of trust, this is the casino for you.
I've been with a popular Irish casino for a few years and after coming across this site I doubt I'll go back to them. They have an excellent selection of games, there Support agents are second to none , verification is very easy , withdrawal is very fast. I'm Sorry I didn't find them sooner it was just by chance I found them on Askgamblers. Definitely a casino to stay with.

Only thing they need to add is pdf upload for verification as paper documents are a thing of the past. Other than that the site is 100%. Maybe in time I'd like to see more jackpot games like mega moula ect.

Dear JINXED12, We are extremely happy to know that you enjoy our games, withdrawal process, and overall experience. Such positive feedbacks always motivate us to discover new features that provide players with positive emotions. Thank you so much! May good luck and fortune always be on your side! Sincerely, GunsBet Casino

user avatar

I've had some not bad wins at Gunsbet Casino, but it's the customer service that is A1, second to none. That's what makes a good casino. That's what keeps people coming back.

Minimum deposit of $30AUD is a set back for some players like myself. Sometimes people only have a lower amount of funds and will still play where a smaller minimum deposit is available. That being said, it's my only complaint

Dear SWEETKORN, Thank you very much for your feedback. It means the world to us knowing that our customers are satisfied with the service we provide. We wish you good luck and even bigger wins with us. Kindest regards, Gunsbet Casino Team

user avatar

I like playing the Gunsbet casino has all my favourite Bgaming & isoftbet games it’s has some nice VIP cash back rewards and decent bonus too plus the service is always friendly and very supportive

Not really much to dislike maybe the bonuses could be a bit bigger but that’s about it. I think the Gunsbet casino is a fair casino and nothing really to dislike

Dear ANTECH72, We really appreciate your review on our casino! We are happy to know, that you are satisfied with the way we work:) May good luck and fortune always be on your side! GunsBet Casino team works hard to gratify our players. Warm regards, GunsBet Casino Team

user avatar

Just wanted to say first time user, must say best and the fastest site online to receive payment only 24 hrs unlike the rest, highly recommend no1... So many games to choose from my no1 from now on .

Dear DOX123, Thank you for being our customer! We are happy, that you teased out our fast payments and variety of games. We will go on meliorating. Regards, GunsBet Casino team

user avatar

I have found gunsbet.com to be a great online experience, fast deposits and fast payouts, customer service has been great. They even gave me a personal account manager.

Dear FINNO1234567890, Thank you for sharing your experience in our casino! We will go on working hard to satisfy our players. It is good to know, that you are contented with our customer service and deposit/withdrawal time. Thank you for being with us! Warm regards, Guns Bet Casino team

user avatar

Live chat has always been very helpful. Account verification was painless and withdrawal came within a few days. Great , just had an awesome win, $15k from bonus. Thanks Gunsbet!

Dear PAPAGESCHWEPY, We are really glad to read such a positive feedback on our casino :) Our support team works round the clock to provide with the help any time of a day. We believe that you will have only positive experience in GunsBet Casino. Wish you only big wins! Kindest regards, GunsBet Casino team

user avatar

Great casino! Have been playing here for a while now with no issues. Great friendly customer support. generous with free spins or free chips. Massive shout out to my personal manager who is always in touch.

If I had to find a negative the Approval for Withdrawal times could be quicker.
Have had a few technical glitches with deposits but are fixed reasonably quick.

Dear SHERRI88, Thank you so much for such a positive feedback! We are happy to know that you are satisfied with our support service and bonuses :) Wish you good luck! Kindest regards, Guns Bet Casino team

user avatar

Noticias del Gunsbet Casino

Lee todas las noticias sobre Gunsbet Casino, consulta las actualizaciones y mantente atento a bonos exclusivos.

Gunsbet Casino organiza los Pragmatic Drops and Wins de €1,000,000
Promoción Gunsbet Casino organiza los Pragmatic Drops and Wins de €1,000,000

Pragmatic Play regresó a principios de año con sus Drops and Wins de renombre mundial y ahora puedes participar en Gunsbet Casino. Esta vez son más grandes y mejores que nunca. Hay €1,000,000 en el fondo de premios cada mes, y dura hasta el 8 de febrero de 2023, así que ya puedes participar.¡La promoción más poderosa hasta ahora!Su nuevo y deslumbrante evento es realmente impresionante ahora. El bote de premios nunca ha sido tan grande y, al participar en Gunsbet Casino, podrías tener la oportunidad de ganar una parte de esta suma.El gran premio mensual se puede ganar jugando tragamonedas en línea seleccionadas o juegos en vivo, y los premios se entregan diariamente y semanalmente a través de una serie de torneos y premios diarios.Reúne tus fuerzas y prepárate para la victoria, ya que Gunsbet Casino organiza un sorteo de €1,000,000 todos los meses, y solo tienes que hacer giros y apuestas que califiquen para participar.Para ser elegible, todos los giros se deben apostar con un mínimo de €0,50 por giro (o el equivalente en otra moneda) y se deben realizar en juegos específicos que califiquen (la lista está disponible en el sitio web de Gunsbet).¿Cómo participar?Habrá torneos semanales y mensuales de tragamonedas y juegos en vivo que incluyen Ruleta, Blackjack y Baccarat. También habrá una serie de Prize Drops.Cada evento tendrá su fondo de premios y su requisito de apuesta mínima, tu solo tienes que decidir en cuáles quieres participar. También habrá cientos de premios en juego, así que tendrás muchas oportunidades de intentar ganar uno de ellos.Si no ganas la primera vez, no te preocupes. Estos torneos y premios en efectivo se actualizarán cada semana, y también hay premios diarios. Esto significa que puedes seguir iniciando sesión en tu cuenta y mientras estás jugando en las tragamonedas seleccionadas y en los juegos en vivo en su página de promoción, podrás volver a ingresar para tener otra oportunidad de ganar.Los términos y condiciones completos de esta promoción están disponibles en el sitio web de Gunsbet Casino, así que asegúrate de leerlos en su totalidad para conocer todos los detalles relevantes.El resto depende de ti, entonces, ¿estás listo para luchar por estos premios o no?

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