Gunsbet Casino

Online support very fast as usual. Thanks to gunsbet casino i will never gamble online again :D

I'm very surprised on the delay with my 5th withdrawal now they want more identification and using every trick in the book to slow it down.

Nice games.
Many payment options
I can reall not tell any more positiv things. This i just my opinion

Very bad bonus politic.
Chat is not helpful and not friendly.

They offer a bonus which is available from friday to sunday. After i depsited they told me the bonus is only available on friday. So the player gets wrong information. Sorry, but this is really bad.
After 300 euro deposits they offer you 50 freespins size 10cent. No Thank you.
Have a good luck at everything before you deposit.

Gunsbet is very good, fast cashouts and always chat representives there to help you.

Disliked that there was poor info about the need of bonus code except in the t&c, it made me loose my first deposit bonus so I got nothing. Please provide correct info also in the mails and ads. It's not that hard. Most Direx casino adds the bonus automatically. Also a bit slower withdrawals than other Direx limited casinos. The restriction to only add bgaming to play with bonus money makes it a little worse also. So 3 stars because it's a direx limited casino though.

I deposited 19.50 and found out that I am not allowed to play because I am a player from the Netherlands, they cannot process the withdrawal either because the minimum is 20 euros. So here I am without my money and my account closed. Stay away from these unfriendly live chat employees

I've been meaning to sign up at Gunsbet Casino for the past several months, but only got to do it very recently. Its welcoming offer is not that bad after all, with a 100% deposit bonus and 100 free spins, but the free spins would only be given at 20 free spins over 5 days - something that I don't like at all. Give me all free spins at once, or none at all! I simply hate getting small miserable crumbs of cookies!

Games selection is also not bad, with the usual favourite game providers like Microgaming, NetEnt, Thunderkick, Nyx Interactive and so on, but Play'nGo is unfortunately missing! Nowadays, Play'nGo games seem to be much hotter than the rest, whilst new games from Microgaming, NetEnt, Quickspin, and others, are definitely cold ones, so not having Play'nGo games may make a big difference to discerning players. Not really to me though, because as long as I can have my few favourite games to play on, I'm okay with that.

What I also found missing is the provision to list out my favourite games, for easier searching and playing, which is more convenient and preferable than using the 'search' facility all the time. However, I like the '+' button at the right side of the playscreen, which provides for increasing the playscreen to the desired size. No need for zooming or switching over to full screen mode, which do not always provide the desired results anyway.

The welcome package only consists of one offer, for the first deposit only, so subsequent deposits need to use whatever other offers are prevailing at any moment in time. Not that good, in my opinion. The free spins are given on the game West Town, which is yet another not-good-thing for me, simply because that game sucks! I've played the game several times before, but have never liked it, not even one little bit! So that made the overall welcome package not so good to me.

Playing my favourite Finn game wasn't that good either, managing to get only 12 keys with a $40 starting bankroll, which I could usually get with just $20! A lot of times, the spins would come empty, in stretches of 15 spins and more at a time, which isn't good at all. The less of this, the better the game would play.

What irritated me the most, was the casino's KYC team! After submitting my documents, they sent me a reply saying that my ID documents were not approved, simply because it was a scanned copy! Not only that, my bank statement and phone bill remained pending - for god knows what! Apparently, they don't accept scanned copies of my ID, and wanted photos instead! Okay, so I sent them photos of my ID on the very same day, hoping for a quick approval, but guess what? Nothing happened! What the argh! I got furious when after more than 24 hours had passed and not a single reply from them! I then wrote them a cynical email, and requested for an immediate closure of my account! With such a team, I wouldn't want to waste my time and money on them! My account got closed soon after!

nothing

I made a deposit with 100% bonus (in german site)... I read terms before I deposit, because I have seen some bad sites with hidden rules, but there was nothing negative for me I can see in the terms (for example 3x cashout, restricted providers/games...)
But when I want to play first slot - Moon Princess (Play´N Go) there comes an error that I can not play this game with bonus money.

I tried Reactoons and Book of Dead and there comes the same... so I write to live chat. They say that in terms stands that you can only play BGaming games with bonus money, but in my (german) terms there stands nothing about this. I send them a copy of the terms that I have and they say it is a mistake in the german version.

So the only way to play them is cancel my bonus and play with real money. I wanted to withdraw my money, because I wouldnt make a deposit, when I can only play ONE provider - and this provider was BGaming :(
And of course I needed to wager the deposit 3 times before I can withdraw it!
So at the end I lose my money and thats it with this casino...

Good collection of my favorit slots from Netent and Microgaming

They send 100% bonus code what cannot add during deposit, ”Unable to add bonus code” Unfortunately I don't take screenshot. Right after deposit same code added without problem. I try to ask live chat but no one available 10-15 minutes. I send email, no one answer. Next day they say sorry and say I don't add code and offer 20 fs.

Good and easy to play at casino. I had a little trouble having to remjnd them to add the 20 free spins each day as part of the first deposit welcome bonus but apart from that its been fair and happy going.

Best new casino. Very nice bonus program. Helpfull and frendly live chat support. Really fast withdrawal. Extremely comfortable website for playing slots.

This casino is a first-class one when it comes to customer service. The live chat guys are always helpful and most friendly. Had some issues with bonuses and they patiently sorted it out for me. Plus, they have a great collection of games which I love to play!

Just feel like the wagering requirements is too much at times. I still have few bonuses to get rid of. . . but that’s my fault I guess. Greedy for bonuses LOL!