18+ | Publicidad | Aplican T&Cs | Juega con responsabilidad
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Gunsbet Casino

Nuestra calificación CasinoRank
8.6/10
CasinoRank
Calificación de los jugadores 176 Reseñas
8.2/10
176 Reseñas
Tiempo de respuesta a quejas 31 Quejas
1 día el medio 31 Quejas
Lo que nos gusta
  • Muchas opciones de métodos de pago
  • Variedad de herramientas de juego responsable
  • Certificado de Confianza de AskGamblers
Lo que no nos gusta
  • No opera con monedas locales de América Latina
  • Servicio de chat en vivo solo en inglés
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.


Detalles de Gunsbet Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
https://www.gunsbet.com/es
Establecido
2017
Licencias
Curazao
Propietario
Programa de afiliación
Idiomas
inglés, alemán, finés, noruego, japonés, polaco, italiano, búlgaro, croata, griego, eslovaco, húngaro, árabe, hindi, portugués, ruso, estonio, coreano, chino, Tagalo, Esloveno
Tipo de casino
Juego Instantáneo, Móvil, Crypto Casino
Programa VIP/de lealtad
VIP Program
Redes sociales
X, Instagram, Facebook

Información general sobre Gunsbet Casino

Gunsbet es un casino de excelente reputación y tiene un alto puntaje en nuestro CasinoRank, además de haber recibido el Certificado de Confianza de AskGamblers. Las más de 150 revisiones de jugadores de Gunsbet también son positivas. 

Este casino pertenece a Direx N.V., empresa con licencia de Curazao, y está disponible en más de 20 idiomas, el español entre ellos, algo que vale la pena destacar en esta reseña de Gunsbet.

En AskGamblers nos encantan los casinos temáticos, en especial cuando están excelentemente logrados como es el caso de Casino Gunsbet, que está ambientado en el Lejano Oeste. De todas maneras, más importante aún son su servicio de atención al cliente, juegos, métodos de pago y compromiso con el juego responsable, temas que abordaremos a continuación en esta reseña de casino de Gunsbet.

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Quejas

Lee las quejas que otros jugadores han dejado sobre Gunsbet Casino. Obtén más información sobre las quejas.

Mostrar todas las quejas
Gunsbet Casino - Delayed payment as my withdrawals are pending for more than 48 hours
Dear AskGambler team,

I would like you to help me to withdraw my funds on GunsBet Casino as my withdrawals are pending for more than 48 hours (and in their term and condition they mentioned it should be paid within 48hours).

Quick history :

18.10 : I submitted 2 withdrawals (5000e and 2500e because their T&C have a weekly limit of 7500e). I contacted the support to know if everything was in order and they confirmed and asked me to confirm the withdraw address which I did)

19.10 : withrawal rejected because they asked me for ID and utility bill (I was fully verified but it was a long time ago, so I did not see any issue to provide the documents once again, verification took a bit less than 24hours

20.10 9am : I resubmitted the 2 withdrawals (5000 and 2500) and during the day the 2500 was approved but not the 5000 one. I contacted my VIP manager who asked me to split in 2 withdrawal of 2500 (which is strange as the limit is 5000)

20.10 11am : I proceed to the changes and I was to told to do 3 withdrawal instead of 2 so I cancelled again to do 3 withdrawal (1400, 1300 and 2300)

21.10 : 1400 paid but still no news/update about the remaining 2300 and 1300

They are clearly in breach of their T&C, I have 2 withdrawal open (2300 and 1300) and a balance of 4500 for which I will request a withdrawal next week as the weekly limit is 7500.

As I didn’t succeed to obtain clear update regarding my payment except « we do everything possible to treat them asap » I am asking to follow up with them because ai would like to understand why it’s taking so much time …

Thank you in advance for your collaboration.

I attached some printscreen as proof of what I am saying.


Best regards
Pierre
staus Resuelta
€8600
Gunsbet Casino - Pending Withdrawal and Very poor customer support

Overall the main issue revolves to late “processing” of withdrawal and no support at all from customer support. Customer support keeps sending the automated message that payment is in queue, or is being processed or shall be received shortly.

Withdrawal was requested over 42 hours ago. On the chat I’ve been told that it may take up to 24 hours and now that timeframe is already doubled and I am still without my funds.

I had another withdrawal which was rejected on Friday, due to a missing document. This was rejected (therefore it was checked) within an hour and 50 minutes. So clearly there’s a huge discrepancy between that time frame and 42 hours. I cannot accept that to reject it takes 2 hours but to effect a withdrawal it takes over 42 hours and counting.

I sent two emails too. I received the same reply on both, payment is in queue or being processed which is obviously a standardized automated message as I read it a million times since Saturday.

Following the email to add insult to injury, I was asked whether I was satisfied the customer support. I chose that I’m not, to my surprise system generates an error when trying to give negative feedback.

Leaves a lot to be desired for a casino stating that they have fast withdrawals. Also what I demand is at least a decent update and not the random generic email or message as not it’s become unacceptable. Till now, I had to commence 8 chats all leading nowhere.

staus Resuelta
$1500

Estadísticas de quejas

Resueltas 30
Cantidad promedio $ 4,257
Duración media de quejas 7 días
Tiempo de respuesta promedio 1 día

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8.2/10 176 revisiones

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Started on this casino with a small deposit because I thought there is probably not a lot of games but to my surprise they had over 13 game providers and I didnt know which to choose! My favorite thing about Gunsbet is their withdrawal time. It's so fast your money will be in your e-wallet in less than 1hour from my own experience.

This is a very good and trusted casino and deserves to be on the toplist !

Sometimes game error but when you reload it it resumes where you left it

Dear Player, Thank you for your review! We are glad you are satisfied with our services, its always nice to provide all possible support to our customers Plenty of new games will come in soon as well Please, let us know anytime you need any assistance or have any questions regarding our casino and its work Best Regards, Gunsbet Casino

user avatar

Gunsbet casino is a quite new casino and I first heard about them about a week ago. I didn't know much about the casino so I was quite hesitant of registering. It was quite recently when they got added on AskGamblers which made me more interested in what they have to offer.

The casino has several providers like Netent, Microgaming, Softswiss and others. I had read that they offer 10 free spins for newly registered accounts so I thought there won't be harm of checking them out for free. I registered and it took just a minute to do it. Then I verified my email and filled in account details. After that I noticed that my bonus section had a bonus- the 10 free spins I wanted. I was glad about that, activated them and went to play them.

The spins were on a game called West Town which basically looks like a Softswiss version of Dead or Alive. The slot even has 9 paylines and the same western theme. I have tried the game before and I haven't had any decent wins ever, so I wasn't expecting much. From playing 10 spins, I managed to win only 0.88€ which would be enough for a few Starburst spins. Or so I thought. When I went to play Starburst, my account had 0 balance. Then I tried to load Temple Cats- same thing. Only then I understood that probably the wins could be played only on the same game, which was a bummer. I went back to West Twon and lost the credits immediately.

At this moment I doubt that I will make a deposit at Gunsbet casino. They do have nice selection of games, but I was missing some "wow" factor like really great wagering terms or special offers. The welcome bonus has 50x bonus wager which is a little up there.

Dear Blondie, Thank you for your feedback! We'll do everything possible to make each our player feel comfortable at our casino. Our service is being constantly improved. New wave of awesome bonuses will come in shortly as well ! Please, let us know if you need any assistance or you do have any questions :) Best Regards, Gunsbet Casino

user avatar

Lock, load and get ready to shoot some big win with this western themed casino from Netincom

GunsBet is the latest online casino from the famous Netincom I must admit I have mixed opinions regarding this company. I love it and I hate it at the same time. Great winnings from small deposits in the past but since they changed their terms, I lost interest. GunsBet might give this company a new and fresh start.

When you visit their page, the first and best thing you see is the awesome layout. A happy, nice and colorful welcome page. Signing up was easy and you will be welcomed with 10 free spins if you're new to them. I was too curious to let this one pass. As soon as my personal info completed, the free spins became avaliable. Unfortunately, no big win from them but I was not surprised.

I uploaded my documents to verify my account and within an hour was my account verified. I made my first deposit and got the bonus immediately. Apparently they have plenty of Pragmatic games at their disposal. Personally I don't like Pragmatic games that much but don't worry because they have plenty other games from other top notch providers. This casino is new but their games are up to date, they have the latest games.

So far I haven't managed to win big since I only got bad sessions from different games, so my balance went from €50 to €0 within an hour. Sounds pretty bad and it actually is since I expect to win with that balance at minimum bet on each game but hey, you can't always win right?. I haven't made my second deposit yet because this month is a very bad month for me. I'll wait till Lady Luck is back in town and then I might consider to make my second deposit, so I cannot tell you about their withdrawal time but my best guess, it's as fast as it's sisters casino.

To make my story short, GunsBet is an interesting casino with average welcome bonus and it's worth the try if you are a fan of Netincom casinos.

Dear LEODUBBED, We really appreciate you taking time to write us such as nice reviews! We work hard to maintain the good quality of service and we will surprise our players with new awesome bonuses. Please, let us know if you need anything. Best regards, GunsBet Casino

user avatar

Great casino. Good first deposit bonus, everything works as it should. Nice collection of game providers. Professional support team. Don't have any issues with documents and withdrawal.

Cant say something bad now, good job! In live chat sometimes turn

Dear KARNALDO33, Thank you so much for the kind words! In case you need anything, let us know via live chat! Best regards, GunsBet Casino

user avatar

The site looks good, but having ignorant support and rules are the worst thing.

I'am the type of player who collects slot bonuses with bonus money and plays those bonuses after i hit my account <1€, but never 0 (To not lose a bonus). But after i left 0.26€ in my account and went to play my first bonus at Terminator 2 and got 8€ after playing that out i come back to notice that i have 0€ in my balance and bonus history shows that i lost the bonus. They have nothing about "Forfeiting your bonus automatically after your balance hits below 1€" or something like that. When contacting support they are so ignorant and acutally made fun of me by just giving those 0.26€ wager free. A disgrace not a casino... I feel fooled and humiliated.

Usuario inactivo
1/10

Nice collection of slots, deposit by trustly works ok.

Live chat is always busy, or not available. Many time I get error message " You lost your internet connection, try again" even my connection is fine.

Finally I found someone online and ask how can I make deposit limit, and support say, that don't have this kind of option? And she disappears from chat without explain, or even say have a nice day....

Dear Mira, Thank you for choosing our casino. We apologize for such a bad experience. The option with limits you can find here https://www.gunsbet.com/responsible-gaming We’ll do our best to improve our service. Best regards, GunsBest Casino

user avatar

Noticias del Gunsbet Casino

Lee todas las noticias sobre Gunsbet Casino, consulta las actualizaciones y mantente atento a bonos exclusivos.

Gunsbet Casino organiza los Pragmatic Drops and Wins de €1,000,000
Promoción Gunsbet Casino organiza los Pragmatic Drops and Wins de €1,000,000

Pragmatic Play regresó a principios de año con sus Drops and Wins de renombre mundial y ahora puedes participar en Gunsbet Casino. Esta vez son más grandes y mejores que nunca. Hay €1,000,000 en el fondo de premios cada mes, y dura hasta el 8 de febrero de 2023, así que ya puedes participar.¡La promoción más poderosa hasta ahora!Su nuevo y deslumbrante evento es realmente impresionante ahora. El bote de premios nunca ha sido tan grande y, al participar en Gunsbet Casino, podrías tener la oportunidad de ganar una parte de esta suma.El gran premio mensual se puede ganar jugando tragamonedas en línea seleccionadas o juegos en vivo, y los premios se entregan diariamente y semanalmente a través de una serie de torneos y premios diarios.Reúne tus fuerzas y prepárate para la victoria, ya que Gunsbet Casino organiza un sorteo de €1,000,000 todos los meses, y solo tienes que hacer giros y apuestas que califiquen para participar.Para ser elegible, todos los giros se deben apostar con un mínimo de €0,50 por giro (o el equivalente en otra moneda) y se deben realizar en juegos específicos que califiquen (la lista está disponible en el sitio web de Gunsbet).¿Cómo participar?Habrá torneos semanales y mensuales de tragamonedas y juegos en vivo que incluyen Ruleta, Blackjack y Baccarat. También habrá una serie de Prize Drops.Cada evento tendrá su fondo de premios y su requisito de apuesta mínima, tu solo tienes que decidir en cuáles quieres participar. También habrá cientos de premios en juego, así que tendrás muchas oportunidades de intentar ganar uno de ellos.Si no ganas la primera vez, no te preocupes. Estos torneos y premios en efectivo se actualizarán cada semana, y también hay premios diarios. Esto significa que puedes seguir iniciando sesión en tu cuenta y mientras estás jugando en las tragamonedas seleccionadas y en los juegos en vivo en su página de promoción, podrás volver a ingresar para tener otra oportunidad de ganar.Los términos y condiciones completos de esta promoción están disponibles en el sitio web de Gunsbet Casino, así que asegúrate de leerlos en su totalidad para conocer todos los detalles relevantes.El resto depende de ti, entonces, ¿estás listo para luchar por estos premios o no?

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