18+ | Publicidad | Aplican T&Cs | Juega con responsabilidad
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Gunsbet Casino

Nuestra calificación CasinoRank
8.6/10
CasinoRank
Calificación de los jugadores 176 Reseñas
8.2/10
176 Reseñas
Tiempo de respuesta a quejas 31 Quejas
1 día el medio 31 Quejas
Lo que nos gusta
  • Muchas opciones de métodos de pago
  • Variedad de herramientas de juego responsable
  • Certificado de Confianza de AskGamblers
Lo que no nos gusta
  • No opera con monedas locales de América Latina
  • Servicio de chat en vivo solo en inglés
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.


Detalles de Gunsbet Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
https://www.gunsbet.com/es
Establecido
2017
Licencias
Curazao
Propietario
Programa de afiliación
Idiomas
inglés, alemán, finés, noruego, japonés, polaco, italiano, búlgaro, croata, griego, eslovaco, húngaro, árabe, hindi, portugués, ruso, estonio, coreano, chino, Tagalo, Esloveno
Tipo de casino
Juego Instantáneo, Móvil, Crypto Casino
Programa VIP/de lealtad
VIP Program
Redes sociales
X, Instagram, Facebook

Información general sobre Gunsbet Casino

Gunsbet es un casino de excelente reputación y tiene un alto puntaje en nuestro CasinoRank, además de haber recibido el Certificado de Confianza de AskGamblers. Las más de 150 revisiones de jugadores de Gunsbet también son positivas. 

Este casino pertenece a Direx N.V., empresa con licencia de Curazao, y está disponible en más de 20 idiomas, el español entre ellos, algo que vale la pena destacar en esta reseña de Gunsbet.

En AskGamblers nos encantan los casinos temáticos, en especial cuando están excelentemente logrados como es el caso de Casino Gunsbet, que está ambientado en el Lejano Oeste. De todas maneras, más importante aún son su servicio de atención al cliente, juegos, métodos de pago y compromiso con el juego responsable, temas que abordaremos a continuación en esta reseña de casino de Gunsbet.

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Quejas

Lee las quejas que otros jugadores han dejado sobre Gunsbet Casino. Obtén más información sobre las quejas.

Mostrar todas las quejas
Gunsbet Casino - Delayed payment as my withdrawals are pending for more than 48 hours
Dear AskGambler team,

I would like you to help me to withdraw my funds on GunsBet Casino as my withdrawals are pending for more than 48 hours (and in their term and condition they mentioned it should be paid within 48hours).

Quick history :

18.10 : I submitted 2 withdrawals (5000e and 2500e because their T&C have a weekly limit of 7500e). I contacted the support to know if everything was in order and they confirmed and asked me to confirm the withdraw address which I did)

19.10 : withrawal rejected because they asked me for ID and utility bill (I was fully verified but it was a long time ago, so I did not see any issue to provide the documents once again, verification took a bit less than 24hours

20.10 9am : I resubmitted the 2 withdrawals (5000 and 2500) and during the day the 2500 was approved but not the 5000 one. I contacted my VIP manager who asked me to split in 2 withdrawal of 2500 (which is strange as the limit is 5000)

20.10 11am : I proceed to the changes and I was to told to do 3 withdrawal instead of 2 so I cancelled again to do 3 withdrawal (1400, 1300 and 2300)

21.10 : 1400 paid but still no news/update about the remaining 2300 and 1300

They are clearly in breach of their T&C, I have 2 withdrawal open (2300 and 1300) and a balance of 4500 for which I will request a withdrawal next week as the weekly limit is 7500.

As I didn’t succeed to obtain clear update regarding my payment except « we do everything possible to treat them asap » I am asking to follow up with them because ai would like to understand why it’s taking so much time …

Thank you in advance for your collaboration.

I attached some printscreen as proof of what I am saying.


Best regards
Pierre
staus Resuelta
€8600
Gunsbet Casino - Pending Withdrawal and Very poor customer support

Overall the main issue revolves to late “processing” of withdrawal and no support at all from customer support. Customer support keeps sending the automated message that payment is in queue, or is being processed or shall be received shortly.

Withdrawal was requested over 42 hours ago. On the chat I’ve been told that it may take up to 24 hours and now that timeframe is already doubled and I am still without my funds.

I had another withdrawal which was rejected on Friday, due to a missing document. This was rejected (therefore it was checked) within an hour and 50 minutes. So clearly there’s a huge discrepancy between that time frame and 42 hours. I cannot accept that to reject it takes 2 hours but to effect a withdrawal it takes over 42 hours and counting.

I sent two emails too. I received the same reply on both, payment is in queue or being processed which is obviously a standardized automated message as I read it a million times since Saturday.

Following the email to add insult to injury, I was asked whether I was satisfied the customer support. I chose that I’m not, to my surprise system generates an error when trying to give negative feedback.

Leaves a lot to be desired for a casino stating that they have fast withdrawals. Also what I demand is at least a decent update and not the random generic email or message as not it’s become unacceptable. Till now, I had to commence 8 chats all leading nowhere.

staus Resuelta
$1500

Estadísticas de quejas

Resueltas 30
Cantidad promedio $ 4,257
Duración media de quejas 7 días
Tiempo de respuesta promedio 1 día

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8.2/10 176 revisiones

Mejores revisiones de nuestros jugadores

A good casino, a lot of games, quick breakouts, licensed software. Chat support around the clock - what else is needed for a good time. A lot of good games and the their support is first class, they're very quick and always happy to help All around great casino.♥️♥️

A good casino, a lot of games, quick breakouts, licensed
One thing I think is a bummer, is the min deposit amount, 5 euro was the min and was great, now it's changed I think, but I'm cheap, so really there isn't much to not like about Gunsbet.

Dear GRACZ1001, Thank you so much for your kind words, they mean a lot to us! We are glad you've had a nice experience playing at GunsBet Casino. Thank you for mentioning our support team, they work really hard and always ready to help you. Kindest regards, GunsBet casino team

user avatar

I really like how it looks. It has an application even. Vip program and such things. But needs serious improvement for a few things. I give 10 stars because I think they will improve. Even has translation. And one thing I liked a lot is you have a big choice of games !

Online support needs to improve support isn't only copy/paste few message's. They couldn't help me with my issue. There's no other option for deposit that does not require card. Plus there's no support in Bulgarian. This is what I saw for now.

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There are a lot of different games, I personally love Netent, Quickspin, Amatic and Betsoft games and they are all in one place for very good. I can recommend it to everyone
In my experience with similar sites, there are a lot of winnings available for bonuses, and depositing and depositing is quick and correct.

Actually, I haven't experienced anything bad about the site or services yet so I can't say anything bad.

Dear VILNOV, We appreciate you taking time and writing your thoughts on Gunsbet Casino! We work hard to constantly update the slots range to keep it interesting even for our old players. Moreover, we strive to make all processes as easy and quick for our players as possible, so thank you for acknowledging our efforts :) Hoping for you to enjoy lots of winnings in the near future, Gunsbet Casino team

user avatar

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user avatar

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user avatar

A good casino, a lot of games, quick breakouts, licensed software. Chat support around the clock - what else is needed for a good time A lot of good games and the their support is first class, they're very quick and always happy to help All around great casino.♥️♥️

One thing I think is a bummer, is the min deposit amount, 5 euro was the min and was great, now it's changed I think, but I'm cheap, so really there isn't much to not like about Gunsbet.

Dear VLADZP, We appreciate you sharing your experience with us. It means a lot to us! Also, thank you mentioning our support team. I will pass your feedback to them. They will be happy to hear such kind words about their work. Thank you for staying with us! Wish you the best of luck. Warmest regards, GunsBet Casino Team

user avatar

Lots of variety with pokies. Easy to navigate through games and haven't won anything yet so not sure on payout times. Quite an addictive game but aren't all pokies games?!?!

Not all games are accessible in Australia but nobody is made aware of that till after deposit has been made. So far spent over $100 and the not one decent win.

Dear POKKETTROKKETT, Thank you for taking the time to write a review of our casino. We're glad you like the range of our slots. We will keep adding new games to keep it fun and enjoyable! As for the winnings, all of our slots are licensed and every winning is completely random, so I wish you the best of luck! Best regards, GunsBet Casino Team

user avatar

Great casino. Lots of stocks and quick payouts. Good welcome package and i used it all. I won from my first deposit and withdrawal was payed in few hours. documents verification is very easy, i just attached them on website. Also they have very wide selection for the slots.

Dear BAZZAR, We are so happy that you chose our online casino, thank you for your kind words. We are pleased that you are satisfied with our wide selection of slots. Moreover, we are really happy that you liked our bonuses and fast withdrawals. We'll make sure to keep doing everything to provide you with the best experience and support. Wish you the best of luck! Warm regards, GunsBet casino team

user avatar

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One thing I think is a bummer, is the min deposit amount, 5euro was the min and was great, now it's changed I think, but I'm cheap, so really there isn't much to not like about GUNSBET.

Dear MARIA V., We appreciate your words about our online casino: our support team does try their best around the clock to help each player in any difficult situation. Thank you for complimenting our fast withdrawals and variety of games ;) We do hope that your luck will keep you company for as long as you stay with us ;) Warm regards, GunsBet casino team

user avatar

Wonderfully colorful casino and clear, nice when everyone has their own "characters". Everything can be found easily on the site! Yes I would play here :)

Now, I didn't really think of a bad thing to say. Looks like you've done well. Maybe the text could be a bit bigger so even the poorer ones would see :)

Dear JANNAMOI, We appreciate such positive feedback. Thank you so much for pointing out the colorful and easy to handle interface of our website. As well, we want to draw your attention that our support team works round the clock so feel free to contact us via live chat if is needed :) We wish you more winnings in our casino! Kind regards, GunsBet Casino Team

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Noticias del Gunsbet Casino

Lee todas las noticias sobre Gunsbet Casino, consulta las actualizaciones y mantente atento a bonos exclusivos.

Gunsbet Casino organiza los Pragmatic Drops and Wins de €1,000,000
Promoción Gunsbet Casino organiza los Pragmatic Drops and Wins de €1,000,000

Pragmatic Play regresó a principios de año con sus Drops and Wins de renombre mundial y ahora puedes participar en Gunsbet Casino. Esta vez son más grandes y mejores que nunca. Hay €1,000,000 en el fondo de premios cada mes, y dura hasta el 8 de febrero de 2023, así que ya puedes participar.¡La promoción más poderosa hasta ahora!Su nuevo y deslumbrante evento es realmente impresionante ahora. El bote de premios nunca ha sido tan grande y, al participar en Gunsbet Casino, podrías tener la oportunidad de ganar una parte de esta suma.El gran premio mensual se puede ganar jugando tragamonedas en línea seleccionadas o juegos en vivo, y los premios se entregan diariamente y semanalmente a través de una serie de torneos y premios diarios.Reúne tus fuerzas y prepárate para la victoria, ya que Gunsbet Casino organiza un sorteo de €1,000,000 todos los meses, y solo tienes que hacer giros y apuestas que califiquen para participar.Para ser elegible, todos los giros se deben apostar con un mínimo de €0,50 por giro (o el equivalente en otra moneda) y se deben realizar en juegos específicos que califiquen (la lista está disponible en el sitio web de Gunsbet).¿Cómo participar?Habrá torneos semanales y mensuales de tragamonedas y juegos en vivo que incluyen Ruleta, Blackjack y Baccarat. También habrá una serie de Prize Drops.Cada evento tendrá su fondo de premios y su requisito de apuesta mínima, tu solo tienes que decidir en cuáles quieres participar. También habrá cientos de premios en juego, así que tendrás muchas oportunidades de intentar ganar uno de ellos.Si no ganas la primera vez, no te preocupes. Estos torneos y premios en efectivo se actualizarán cada semana, y también hay premios diarios. Esto significa que puedes seguir iniciando sesión en tu cuenta y mientras estás jugando en las tragamonedas seleccionadas y en los juegos en vivo en su página de promoción, podrás volver a ingresar para tener otra oportunidad de ganar.Los términos y condiciones completos de esta promoción están disponibles en el sitio web de Gunsbet Casino, así que asegúrate de leerlos en su totalidad para conocer todos los detalles relevantes.El resto depende de ti, entonces, ¿estás listo para luchar por estos premios o no?

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