18+ | Publicidad | Aplican T&Cs | Juega con responsabilidad
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Gunsbet Casino

Nuestra calificación CasinoRank
8.6/10
CasinoRank
Calificación de los jugadores 176 Reseñas
8.2/10
176 Reseñas
Tiempo de respuesta a quejas 31 Quejas
1 día el medio 31 Quejas
Lo que nos gusta
  • Muchas opciones de métodos de pago
  • Variedad de herramientas de juego responsable
  • Certificado de Confianza de AskGamblers
Lo que no nos gusta
  • No opera con monedas locales de América Latina
  • Servicio de chat en vivo solo en inglés
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.


Detalles de Gunsbet Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
https://www.gunsbet.com/es
Establecido
2017
Licencias
Curazao
Propietario
Programa de afiliación
Idiomas
inglés, alemán, finés, noruego, japonés, polaco, italiano, búlgaro, croata, griego, eslovaco, húngaro, árabe, hindi, portugués, ruso, estonio, coreano, chino, Tagalo, Esloveno
Tipo de casino
Juego Instantáneo, Móvil, Crypto Casino
Programa VIP/de lealtad
VIP Program
Redes sociales
X, Instagram, Facebook

Información general sobre Gunsbet Casino

Gunsbet es un casino de excelente reputación y tiene un alto puntaje en nuestro CasinoRank, además de haber recibido el Certificado de Confianza de AskGamblers. Las más de 150 revisiones de jugadores de Gunsbet también son positivas. 

Este casino pertenece a Direx N.V., empresa con licencia de Curazao, y está disponible en más de 20 idiomas, el español entre ellos, algo que vale la pena destacar en esta reseña de Gunsbet.

En AskGamblers nos encantan los casinos temáticos, en especial cuando están excelentemente logrados como es el caso de Casino Gunsbet, que está ambientado en el Lejano Oeste. De todas maneras, más importante aún son su servicio de atención al cliente, juegos, métodos de pago y compromiso con el juego responsable, temas que abordaremos a continuación en esta reseña de casino de Gunsbet.

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Quejas

Lee las quejas que otros jugadores han dejado sobre Gunsbet Casino. Obtén más información sobre las quejas.

Mostrar todas las quejas
Gunsbet Casino - Delayed payment as my withdrawals are pending for more than 48 hours
Dear AskGambler team,

I would like you to help me to withdraw my funds on GunsBet Casino as my withdrawals are pending for more than 48 hours (and in their term and condition they mentioned it should be paid within 48hours).

Quick history :

18.10 : I submitted 2 withdrawals (5000e and 2500e because their T&C have a weekly limit of 7500e). I contacted the support to know if everything was in order and they confirmed and asked me to confirm the withdraw address which I did)

19.10 : withrawal rejected because they asked me for ID and utility bill (I was fully verified but it was a long time ago, so I did not see any issue to provide the documents once again, verification took a bit less than 24hours

20.10 9am : I resubmitted the 2 withdrawals (5000 and 2500) and during the day the 2500 was approved but not the 5000 one. I contacted my VIP manager who asked me to split in 2 withdrawal of 2500 (which is strange as the limit is 5000)

20.10 11am : I proceed to the changes and I was to told to do 3 withdrawal instead of 2 so I cancelled again to do 3 withdrawal (1400, 1300 and 2300)

21.10 : 1400 paid but still no news/update about the remaining 2300 and 1300

They are clearly in breach of their T&C, I have 2 withdrawal open (2300 and 1300) and a balance of 4500 for which I will request a withdrawal next week as the weekly limit is 7500.

As I didn’t succeed to obtain clear update regarding my payment except « we do everything possible to treat them asap » I am asking to follow up with them because ai would like to understand why it’s taking so much time …

Thank you in advance for your collaboration.

I attached some printscreen as proof of what I am saying.


Best regards
Pierre
staus Resuelta
€8600
Gunsbet Casino - Pending Withdrawal and Very poor customer support

Overall the main issue revolves to late “processing” of withdrawal and no support at all from customer support. Customer support keeps sending the automated message that payment is in queue, or is being processed or shall be received shortly.

Withdrawal was requested over 42 hours ago. On the chat I’ve been told that it may take up to 24 hours and now that timeframe is already doubled and I am still without my funds.

I had another withdrawal which was rejected on Friday, due to a missing document. This was rejected (therefore it was checked) within an hour and 50 minutes. So clearly there’s a huge discrepancy between that time frame and 42 hours. I cannot accept that to reject it takes 2 hours but to effect a withdrawal it takes over 42 hours and counting.

I sent two emails too. I received the same reply on both, payment is in queue or being processed which is obviously a standardized automated message as I read it a million times since Saturday.

Following the email to add insult to injury, I was asked whether I was satisfied the customer support. I chose that I’m not, to my surprise system generates an error when trying to give negative feedback.

Leaves a lot to be desired for a casino stating that they have fast withdrawals. Also what I demand is at least a decent update and not the random generic email or message as not it’s become unacceptable. Till now, I had to commence 8 chats all leading nowhere.

staus Resuelta
$1500

Estadísticas de quejas

Resueltas 30
Cantidad promedio $ 4,257
Duración media de quejas 7 días
Tiempo de respuesta promedio 1 día

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8.2/10 176 revisiones

Mejores revisiones de nuestros jugadores

Gunbet has a great variety of games. Something for everyone. Along with many promotions and regular. The chat agent are very knowledgeable of all that is going on which is fantastic.. there are many deposit methods to choose from.

There is nothing I have come across so far that I would complain about here ar guns bet. I get a promotion. Sometimes even free stuff which is generous. All in all cannot complain and I hope it stays this way. Well done gunsbet.

Dear ROMELZ, We really appreciate your kind words about GunsBet Casino. It is a pleasure to hear that you like our customer service agents, and the variety of deposit methods. Also, we always try to improve our casino with new and interesting games and promotions to provide you with great experience and emotions while playing here. We will continue doing our best. And we hope to see you again soon. Warmest regards, GunsBet Casino team

user avatar

Has very good page with nice color. All games very fantastic and has games with very good prize. The jackpot is excellent, very important the method of deposit and withdraw, and support team always online to answer your question,

Dear NIKOLIS, Thank you for your kind words. Our staff will definitely be happy to read what you wrote. Also, we always try to fill our casino with new and interesting games to provide you with great experience and emotions while playing here. Thanks for sharing your review with the community, and we look forward to seeing you again. We wish you all the best! Warmest regards, GunsBet Casino Team

user avatar

Game selection. Amazing including PLAYTECH.
Very very fast withdrawals.
Solid connection.
Interac deposit and bank withdrawal.
No complaints for the actual product.

Honestly.... I deposited 100 no bonus and won 1000....it took two days for them to process my withdrawal. They kept reversing asking the same question over and over again about my bank details. It was awful until I deposited 10 bucks VIA ECOPAYS and withdrew my 1010 back to Ecopays. They finally processed my withdrawal. Verification wasn’t too long.
Since that first withdrawal. I’ve withdrawn thousands without a delay. It’s processed immediately back to ECO.
DO NOT withdrawal to your bank. It's gonna get UGLY. I even filed a complaint here(canceled it).
Deposit INTERAC and if you win, make a 10 dollar EcoPayz deposit and withdraw there. It’s instant. Free as well and no bank fee when you withdraw from eco to bank.
Customer service is not that good. They can not fix anything. They always refer your issue and y’all you to wait. Sad really. They don’t have the authority I guess.
Otherwise, this place is a top casino. The actual site itself is close to perfect for any gamer.

Dear JOHNNYGOTTHEBONE, Thank you for taking the time to leave feedback about our casino! We are happy to hear that you are satisfied with our platform, the selection of games and quick withdrawals. We try to promptly process cashouts to our winners to create a convenient environment where players feel trusted and safe. Concerning any financial operations, the main priority for us is always safety. That is why we have to double-check all the details of your cashout attentively. We are sorry for any inconveniences, by no means we were trying to hold your withdrawal, we needed to confirm all the needed details since we would not be able to process the bank transfer without them. We have very exciting news for you and for other Canadian players. Interac now is available for cashouts as well as deposits! Moreover, bank transfers in CAD now are optimized and a lot faster. Thank you for staying with us! Congratulations on your winnings again! May your lucky strike continue! Warmest regards, GunsBet Casino Team

user avatar

I liked to play on Gunsbet casino because new games,The live chat is fast and easy. Always someone on stand by, willing to help out with any problems or questions one might have. Yet to get a withdrawal out so shall see when I do, if that’s just as painless.

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user avatar

Good visuals and fun casino games and wins. The live chat is fast and easy. Always someone on stand by will to help out with any problems or questions one might have ........ yet to get a withdrawal out so shall see when I do if that’s just as painless.

Dear ROXSPAM, We are happy to hear you had a nice time playing at GunsBet Casino! Thank you for mentioning out great visuals and fun games. We love it when players notice little touches that make gaming here fun. Congratulations on your win! Wish you only good luck in the future! Warmest regards, GunsBet Casino Team

user avatar

Gunbet has a great variety of games. Something for everyone. Along with many promotions and regular. The chat agent are very knowledgeable of all that is going on which is fantastic.. there are many deposit methods to choose from.

There is nothing I have come across so far that I would complain about here ar guns bet. I get a promotion . Sometimes even free stuff which is generous. All in all cannot complain and I hope it stays this way. Well done gunsbet.

Dear M00M00, Thank you so much for your kind words! We are happy to hear that you've been enjoying our wide range of games and interesting promotions. I will pass your feedback about our support team to them, they will be happy to hear that they could help you. We will keep trying our best! Thank you for your trust! Long may your lucky streak continue! Warmest regards, GunsBet Casino Team

user avatar

I liked to play on Gunsbet casino because new games every week with many promotions you can choose ... and you receive you money with very fast withdrawal to compare with another casino online.. Excellent games

I happy to play on Gunsbet casino and I have nothing to dislike..😍😍😍... best of luck to all players... play big and win big jackpot... sign up and try Gunsbet casino you won’t be disappointed

Dear NGUYENAYRES, We are happy to hear that your experience with our online casino has been so positive! Our team do their best to keep it thrilling for our players by adding new slots from premium providers. We promptly process cashouts to our winners to create a convenient environment where the players feel trusted and safe. We also wish you the best of luck and lots of winnings, including jackpots, of course ;) Warm regards, Gunsbet Casino team

user avatar

Extra fast withdrawals, a lot of interesting games, and very friendly support....
I love gunsbet casino and I think -this is the best casino in the world.

Nothing, I like this casino, this is super and I nominate this casino for number one!
I don´t know, what I write about gunsbet casino, what is negative, because I can´t find nothing!

Dear VERONIKA B., Thanks so much for your review! We value such loyal players as you and work hard to provide you with the fastest withdrawals, the best bonuses and promotions, and, of course, excellent customer support service ;) Sending love, Gunsbet Casino team

user avatar

i love the gaming selection. Good casino gives free spins to new players. The Promotion Section is easy to find. Good layout and the costumer support is very kindly. It's a good casino like this website

Think that the slots runs slow at some times. There's really no negative thing to say until now. For your first payout you have to wait a little bit longer. But that's because if Identification. But then it goes very fast.

Dear A31JBAY1, Thank you for your honest, friendly review. We value our customer's feedback and we are doing our best to provide support and entertainment our players are looking for. We are extremely happy that you are satisfied with our wide selection of games, interesting promotions, and quick withdrawals. Wish you only good luck ahead! Best regards, GunsBet Casino Team

user avatar

Heaps of awesome game choices, their support is actually pretty helpful and respond really quickly. All my favorite games were there and have heaps of different bonus available

I didn't like how the coin value was higher in some games then they are on majority of other casinos, would have liked it if the welcome offers minimum deposit was a little lower

Dear WALKER9998, Thank you for your feedback on our wide range of slots and bonus offers. We appreciate you mentioning our support team, they work really hard to always help you with any questions you might have, at any time. Long may your lucky streak continue! Warmest regards, GunsBet Casino Team

user avatar

Noticias del Gunsbet Casino

Lee todas las noticias sobre Gunsbet Casino, consulta las actualizaciones y mantente atento a bonos exclusivos.

Gunsbet Casino organiza los Pragmatic Drops and Wins de €1,000,000
Promoción Gunsbet Casino organiza los Pragmatic Drops and Wins de €1,000,000

Pragmatic Play regresó a principios de año con sus Drops and Wins de renombre mundial y ahora puedes participar en Gunsbet Casino. Esta vez son más grandes y mejores que nunca. Hay €1,000,000 en el fondo de premios cada mes, y dura hasta el 8 de febrero de 2023, así que ya puedes participar.¡La promoción más poderosa hasta ahora!Su nuevo y deslumbrante evento es realmente impresionante ahora. El bote de premios nunca ha sido tan grande y, al participar en Gunsbet Casino, podrías tener la oportunidad de ganar una parte de esta suma.El gran premio mensual se puede ganar jugando tragamonedas en línea seleccionadas o juegos en vivo, y los premios se entregan diariamente y semanalmente a través de una serie de torneos y premios diarios.Reúne tus fuerzas y prepárate para la victoria, ya que Gunsbet Casino organiza un sorteo de €1,000,000 todos los meses, y solo tienes que hacer giros y apuestas que califiquen para participar.Para ser elegible, todos los giros se deben apostar con un mínimo de €0,50 por giro (o el equivalente en otra moneda) y se deben realizar en juegos específicos que califiquen (la lista está disponible en el sitio web de Gunsbet).¿Cómo participar?Habrá torneos semanales y mensuales de tragamonedas y juegos en vivo que incluyen Ruleta, Blackjack y Baccarat. También habrá una serie de Prize Drops.Cada evento tendrá su fondo de premios y su requisito de apuesta mínima, tu solo tienes que decidir en cuáles quieres participar. También habrá cientos de premios en juego, así que tendrás muchas oportunidades de intentar ganar uno de ellos.Si no ganas la primera vez, no te preocupes. Estos torneos y premios en efectivo se actualizarán cada semana, y también hay premios diarios. Esto significa que puedes seguir iniciando sesión en tu cuenta y mientras estás jugando en las tragamonedas seleccionadas y en los juegos en vivo en su página de promoción, podrás volver a ingresar para tener otra oportunidad de ganar.Los términos y condiciones completos de esta promoción están disponibles en el sitio web de Gunsbet Casino, así que asegúrate de leerlos en su totalidad para conocer todos los detalles relevantes.El resto depende de ti, entonces, ¿estás listo para luchar por estos premios o no?

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