- Certificado de Confianza de AskGamblers
- Gran cantidad de proveedores de software
- Varias herramientas de juego responsable
- Chat en vivo abierto 24/7
- Casino no disponible en español
Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.
Detalles de Golden Star Casino
Aquí puedes encontrar detalles específicos sobre este casino.
- General
- Pagos
- Juegos
- Juego Responsable
- Atención al cliente
Información general sobre Golden Star Casino
Golden Star es un casino con una muy buena reputación, ya sea que se considere el CasinoRank de AskGamblers o las opiniones de los usuarios. Más precisamente, hay más de 140 revisiones de jugadores de Golden Star y la mayoría son elogiosas.
Por otro lado, Golden Star Casino cuenta con el Certificado de Confianza de AskGamblers, el cual distingue a los casinos online seguros, transparentes y que se preocupan por sus usuarios.
Como punto negativo, el casino está disponible en cinco idiomas y el español no es uno de ellos. Por lo tanto, los jugadores de América Latina deberán contentarse con el alemán, italiano, francés, árabe o, más probablemente, inglés.
A continuación compartimos la reseña de Golden Star Casino, en donde los expertos de AskGamblers analizan las características más y menos destacadas de este prestigioso casino online.
- Monederos electrónicos 0-1 horas
- Criptomonedas 0-1 horas
- Transferencias bancarias 7 dias
- Pagos con tarjetas bancarias 2-5 días
- Retiros los fines de semana Sí
- Ganancias de botes progresivos Paid In Lump Sum
Información de pago y métodos en Golden Star Casino
Golden Star Casino acepta una buena cantidad de métodos de pago, entre ellos tarjetas de crédito y monederos electrónicos. Si bien no acepta monedas locales de América Latina, sí permite operaciones con diferentes criptomonedas, algo que sin duda resulta práctico para los usuarios que suelen operar con ellas.
Lamentablemente, el depósito mínimo es de $20, independientemente del método de pago elegido. Es un monto bastante elevado para los jugadores de la región, especialmente teniendo en cuenta que hay casinos en Argentina y otros países de América Latina que aceptan depósitos a partir de los $5. En tanto, el retiro mínimo es de $30.
Por otro lado, hay que tener en cuenta que dependiendo de la operación, el método de pago y la moneda, Golden Star Casino puede aplicar cargos de procesamiento. Afortunadamente, toda esa información está muy bien explicada en la página referida a pagos.
Para verificar la cuenta de sus jugadores, Golden Star Casino solicita documentos que verifiquen sus identidades, domicilios y titularidad de los métodos de pago. Si un jugador no proporciona los documentos solicitados en un plazo de dos semanas a partir de la fecha en que solicita un retiro, el casino cancelará el retiro de fondos y desactivará la cuenta del jugador por no haber superado sus políticas de KYC. Por lo tanto, para prevenir cualquier inconveniente, es recomendable completar este trámite apenas se abre la cuenta en el casino.
Juegos en Golden Star Casino
Golden Star Casino online cuenta con una cantidad extraordinaria de desarrolladores de software, digna de los top casinos en línea. Con cerca de 100 proveedores, tiene a los más grandes de la industria como Games Global y Pragmatic Play, pero también estudios que son tendencia como Yggdrasil. Además, casi todos los juegos pueden jugarse en versión demo sin siquiera iniciar sesión en Golden Star.
El lobby del casino está muy bien organizado. Los juegos pueden filtrarse por proveedores o buscarse por palabras. También están agrupados por categorías como tragamonedas progresivas y con compra de bono.
Para aquellos jugadores que juegan con criptomonedas, hay una sección exclusiva con las tragamonedas y juegos de casino en vivo que se pueden jugar con ellas.
Por supuesto, los juegos de mesa no pueden faltar. Si bien no hay cantidad exorbitante, están las variantes básicas de los juegos más populares: Blackjack, ruleta, póker y hasta algunas rarezas como War y Pontoon.
En tanto, el casino en vivo cuenta con cerca de 10 proveedores, bastante más de lo habitual. Los jugadores que quieran probar suerte contra crupieres reales pueden elegir diferentes tipos de ruleta, blackjack y otros juegos. Incluso hay una ruleta en español.
Por último, hay que destacar que el sitio web del casino se adapta a dispositivos móviles. Los jugadores pueden jugar en sus celulares y tablets, sin necesidad de descargar una aplicación (si bien hay una disponible para Android).
Compromiso de Golden Star Casino con el Juego Responsable
Hay muchos jugadores de América Latina que encontrarán poca utilidad a la página de juego responsable de Golden Star Casino, ya que solo está disponible en inglés, alemán, italiano, francés y árabe.
Por supuesto, lamentamos que la información no esté disponible en español. De todas maneras, quitando ese posible inconveniente, Golden Star Casino ofrece una buena variedad de herramientas de juego responsable. Estas incluyen límites de distinto tipo y la autoexclusión.
En términos de herramientas, no queda mucho más por ofrecer, salvo el chequeo de la realidad, una útil función que envía notificaciones periódicas a los jugadores alertándoles sobre cuánto tiempo llevan jugando o cuánto dinero han apostado en las últimas horas.
- +442038076569
Atención al cliente en Golden Star Casino
Siempre, ante cualquier duda o consulta, el primer paso es consultar la página de preguntas frecuentes. Golden Star Casino tiene una sección de FAQ en donde responde dudas comunes sobre cuentas, retiros y bonos de casino. Sin embargo, esta no cubre todos los temas, además de que solo está disponible en inglés.
La segunda opción es contactar al equipo de atención al cliente. Para obtener una respuesta rápida conviene utilizar el servicio de chat en vivo. En Golden Star Casino, el chat está disponible 24 horas del día, los 365 días del año.
Los jugadores tienen diferentes opiniones sobre este servicio. Algunos han dicho que es muy bueno, mientras otros se han quejado de demoras en la atención. Al hacer nuestra prueba, recibimos respuesta rápidamente, aunque las consultas solo pueden realizarse en inglés, alemán o ruso.
Bonos de Golden Star Casino
Echa un vistazo a bonos de Golden Star Casino y elige el que más se ajuste a tus preferencias.
Quejas
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Dear SWITCHES1 You can contact the chat support of our casino and you will be helped to understand your situation. Best Regards, GOLDEN STAR Casino team
I played the first time at casino Gold Star. I really liked it. I played the slot machine and Black Jack. I had a lot's of fun. Interface is very convenient and deposit and withdrawal are fast and easy. I received the win during the 24 hours on the map. I'll drop in to the gold star with great pleasure.
Dear IVAR6353, I am delighted to read how much you enjoyed your play with us at Golden Star Casino. I am very happy to read that you had a pleasant experience with us. Keep coming back and good luck. Sincerely, Katherine Golden Star Casino
I played for over a month now and wasn't that lucky but today I won big for the first time so I did a cashout request. I thought it will take some time because it was my first cashout but it was in my e-wallet in 5 minutes. Really great!
Dear RS72, Thank you for taking your time for the review. We love to hear about our great Casino. We really appreciate it and wish you more and more luck, take care! Best Regards, Katherine
Has amatic games and a wide variety of other games.
I made a $20 euro deposit and didn't receive the 50% match offer because I pasted in the wrong bonus code by accident. I pasted in HAPPYWEEKEND instead of LUCKY50. I only noticed after I deposited and I straight away spoke to live support to let them know that I accidentally pasted the wrong code, the person I spoke to was not helpful at all and basically said I can't do anything because its my fault and to make another deposit. I didn't even play the $20 euro yet and I asked if they could manually adjust it for me but after a long wait for a response I get told its not possible. That is not true because even when I deposit previously with the correct code the 50% doesn't show up and I have to speak to support each time to have it added and I even get told that I didn't put the code in which is incorrect so I've always had it manually added.
If you look at my transaction history you can see I always use the correct code, it was only this time I didn't notice I pasted the wrong one in.
Live chat is not helpful at all and I don't think my email I wrote will ever be replied to, that's why I'm also posting here.
Dear POO, Thank you for your review on AskGamblers. It brings me great pleasure to hear that you like the selection of slots in Golden Star Casino. I am then very sorry to read that you feel dissatisfied with our Casino. Please be careful when entering bonus code next time. On behalf of my team, thank you for patience and apologize for any inconvenience. I can ensure you that we’ll continue to work hard in order to improve our support service and keep delivering the best gambling experience. I really hope you will keep enjoy playing in Golden Star Casino. If you need any assistance in the meantime, please feel free to contact our support agents that are more than happy to help you further. Mega Good Luck, Katherine
Very modern casino. A lot of different games. You can try to play at all. I liked that the attachment begins with small deposit 10 -20$. A fast and easy withdrawal. I like to play long, and just at this casino I did it.
Dear VAN7DIESEL, Thank you for your feedback for Golden Star Casino and for rating us an incredible 10 Stars. Our team is very glad that you are happy about so many features on our website: modern design, fast and easy withdrawals, and a lot of slot games. I am happy that you were enjoying your casino experience and staying with us! Super Best Regards, Katherine
many games to play.....
Lucky50 promotion on weekends
The most stupid CP points system i've ever seen. Only from "golden star" you get 10% cash back. Until now i deposited €700 and i have 250 cp points. For "golden star" status you need 5000 cp points!! In that rate i need to deposit €14000 before i get some cashback.
Dear RS72, Thank you for taking the time to review Golden Star Casino. Collecting CP points at our casino provided for bets, not for deposits. These CP points you can exchange for real money at any level. If you would require any information on CP points Casino regulations you can find in the Bonus Policy section of the Golden Star Casino website or please kindly contact our friendly customer service team and they will guide you further. In the meantime, I wish you all the luck whilst playing on Golden Star Casino and I hope you have a great day ahead. Katherine
I joined this casino several months ago when I was looking for new Amatic casinos to play in. I liked the looks of the website, everything was easy to find. Later on they changed the design so now it’s even better. Like I said I joined this casino because of the Amatic games they had. They also have video slot games from a number of other providers like NetEnt, Endorphina, Pragmatic Play, Booming Games, Betsoft, SoftSwiss and so on. So the choice of games is big and everyone will find some game to their liking.
They also have a decent bonus offer for all new and regular players. If you decide to make a deposit and play in the casino you can redeem match deposit bonus promos on your first 3 deposits in the casino. You will get a 100% match up to $100 + 50 free spins on Aloha, Starburst, Fruit Zen or Boomanji, 75% match deposit bonus up t $100 on your second deposit and 50% match up to $100 on your third deposit in the casino. My recommendation for the free spins is to always play the Betsoft slots as they pay more than the NetEnt ones. They also have a regular weekend 50% match reload bonus with the code LUCKY50 which I used on a regular basis.
I had a few withdrawals in this casino and about a dozen deposits so far. Documents verification is almost instant so you won’t have any problems there. As far for payouts it usually takes between 12-24 hours before your winnings are paid to your e-wallet account. They also have a decent loyalty policy. I would get some freebie after 2-3 deposits but you have to wait for a manager’s approval before you receive it as the live chat operators can’t do anything. As for live chat the operators need to work a bit on their English but all in all you’ll come to an understanding. Overall, a decent casino to play in and a safe one from my experience.
I opened up an account at Golden Star Casino thru AskGambler's link. I made a Bitcoin deposit on the first day and won a little and made a withdrawal. Although the withdrawal was within their time limit of 0 to 24 hours, I talked to the Live Support and he said usually it takes about 10 minutes for Bitcoins. But apparently it took almost an hour before it was processed.
Today I made again a Bitcoin deposit and again made a little winnings but as experienced previously, the withdrawal took about 20 minutes before they processed it. Compared to BitStarz and BitCasino.io, wherein withdrawals are almost instantaneously (under 2 minutes tops), I hope this will be done as well by Golden Star considering they have a high rate here at AskGamblers. As for the games, I think it is also similar with BitStarz.
But then again I would still recommend this Casino as they are real and solid company.
Slow withdrawal on Bitcoin compared to BitStarz and BitCasino.io.
Good selection of games, efficiency customer support, fast payout! Must try at this casino.
Keep it on ^-<
Dear RUSSELFOO, I am very happy to read that you enjoyed playing with our casino and you like the game selection, support team and really fast payouts Golden Star Casino has to offer players. It is always nice to hear such positive feedback for our casino on AskGamblers.com. We wish you all the very best of luck your future enjoying Golden Star Casino. Katherine
The new design and functionality are great! I was shocked to see the new site. Now he looks like a very modern and makes to attract attention. New functionality is very interesting. I hope the new look will not worsen the work of your team. It is a pity that there are no tournaments. I would hope that they will very soon. Thank you for your work!
No running tournaments. Not all pages have been translated into languages.
Dear LUCKYMAN, Thank you for kindly leaving your feedback for Golden Star Casino. I am very happy to read the positive feedback you have left for us, and it is great to hear you feel our casino with a new look, this feedback means a lot to us. I hope you also enjoyed the winnings on Golden Star Casino. Very soon we will finish our latest updates and run a Tournament. All our players will earn Comp Points which are can be exchanged for real money, stay tuned. Yay! I wish you all the luck playing on Golden Star Casino and I hope you have a Merry Christmas and Happy New Year ahead! Katherine
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I love the site's set up. Extremely easy to navigate. There are a ton of fun games. The actual site itself is fantastic.
I'm not just some guy who deposits once and then gets mad because he didn't win. I have deposited many times.
I have 2 major problems. 1st it has been impossible for me to enter a bonus code. So I was never able to use my 1st 2nd and 3rd bonuses. Then finally it let me use my first deposit code last night and then it didn't show up.. (As that's the 1st time it accepted any code at all)I had tried a few from the sites promotions when I could never use my initial bonuses. Anyway long story short on that is I've gotten no bonus/promotion rewards at all.
My 2nd problem is the games are so tight that I don't think I've ever once be on the + side of my deposit. Meaning I've never been in the positive after depositing. It just quickly eats my money even when I lower my stakes to the minimum bet.
So not being able to extend my play time by at least having a bonus code has been quite frustrating.
Again I don't expect to win often. I understand the stakes and I don't wager more than i can afford to lose. However it's just simply not fun to constantly get drained then continue to deposit only to watch it drain even faster. Loosen them up a little. I've played a lot of online casinos and never been drained so fast and I've never not been able to use bonuses. Let me at least enjoy losing my money. Lol
The rating would be 10 stars if I felt I was not constantly needing to deposit more money. $500-$600 dollars with probably about an hour of actual play time is just ridiculous.
I may try you guys again in the future but for now I'll return to ignition.