- Certificado de Confianza de AskGamblers
- Gran cantidad de proveedores de software
- Varias herramientas de juego responsable
- Chat en vivo abierto 24/7
- Casino no disponible en español
Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.
Detalles de Golden Star Casino
Aquí puedes encontrar detalles específicos sobre este casino.
- General
- Pagos
- Juegos
- Juego Responsable
- Atención al cliente
Información general sobre Golden Star Casino
Golden Star es un casino con una muy buena reputación, ya sea que se considere el CasinoRank de AskGamblers o las opiniones de los usuarios. Más precisamente, hay más de 140 revisiones de jugadores de Golden Star y la mayoría son elogiosas.
Por otro lado, Golden Star Casino cuenta con el Certificado de Confianza de AskGamblers, el cual distingue a los casinos online seguros, transparentes y que se preocupan por sus usuarios.
Como punto negativo, el casino está disponible en cinco idiomas y el español no es uno de ellos. Por lo tanto, los jugadores de América Latina deberán contentarse con el alemán, italiano, francés, árabe o, más probablemente, inglés.
A continuación compartimos la reseña de Golden Star Casino, en donde los expertos de AskGamblers analizan las características más y menos destacadas de este prestigioso casino online.
- Monederos electrónicos 0-1 horas
- Criptomonedas 0-1 horas
- Transferencias bancarias 7 dias
- Pagos con tarjetas bancarias 2-5 días
- Retiros los fines de semana Sí
- Ganancias de botes progresivos Paid In Lump Sum
Información de pago y métodos en Golden Star Casino
Golden Star Casino acepta una buena cantidad de métodos de pago, entre ellos tarjetas de crédito y monederos electrónicos. Si bien no acepta monedas locales de América Latina, sí permite operaciones con diferentes criptomonedas, algo que sin duda resulta práctico para los usuarios que suelen operar con ellas.
Lamentablemente, el depósito mínimo es de $20, independientemente del método de pago elegido. Es un monto bastante elevado para los jugadores de la región, especialmente teniendo en cuenta que hay casinos en Argentina y otros países de América Latina que aceptan depósitos a partir de los $5. En tanto, el retiro mínimo es de $30.
Por otro lado, hay que tener en cuenta que dependiendo de la operación, el método de pago y la moneda, Golden Star Casino puede aplicar cargos de procesamiento. Afortunadamente, toda esa información está muy bien explicada en la página referida a pagos.
Para verificar la cuenta de sus jugadores, Golden Star Casino solicita documentos que verifiquen sus identidades, domicilios y titularidad de los métodos de pago. Si un jugador no proporciona los documentos solicitados en un plazo de dos semanas a partir de la fecha en que solicita un retiro, el casino cancelará el retiro de fondos y desactivará la cuenta del jugador por no haber superado sus políticas de KYC. Por lo tanto, para prevenir cualquier inconveniente, es recomendable completar este trámite apenas se abre la cuenta en el casino.
Juegos en Golden Star Casino
Golden Star Casino online cuenta con una cantidad extraordinaria de desarrolladores de software, digna de los top casinos en línea. Con cerca de 100 proveedores, tiene a los más grandes de la industria como Games Global y Pragmatic Play, pero también estudios que son tendencia como Yggdrasil. Además, casi todos los juegos pueden jugarse en versión demo sin siquiera iniciar sesión en Golden Star.
El lobby del casino está muy bien organizado. Los juegos pueden filtrarse por proveedores o buscarse por palabras. También están agrupados por categorías como tragamonedas progresivas y con compra de bono.
Para aquellos jugadores que juegan con criptomonedas, hay una sección exclusiva con las tragamonedas y juegos de casino en vivo que se pueden jugar con ellas.
Por supuesto, los juegos de mesa no pueden faltar. Si bien no hay cantidad exorbitante, están las variantes básicas de los juegos más populares: Blackjack, ruleta, póker y hasta algunas rarezas como War y Pontoon.
En tanto, el casino en vivo cuenta con cerca de 10 proveedores, bastante más de lo habitual. Los jugadores que quieran probar suerte contra crupieres reales pueden elegir diferentes tipos de ruleta, blackjack y otros juegos. Incluso hay una ruleta en español.
Por último, hay que destacar que el sitio web del casino se adapta a dispositivos móviles. Los jugadores pueden jugar en sus celulares y tablets, sin necesidad de descargar una aplicación (si bien hay una disponible para Android).
Compromiso de Golden Star Casino con el Juego Responsable
Hay muchos jugadores de América Latina que encontrarán poca utilidad a la página de juego responsable de Golden Star Casino, ya que solo está disponible en inglés, alemán, italiano, francés y árabe.
Por supuesto, lamentamos que la información no esté disponible en español. De todas maneras, quitando ese posible inconveniente, Golden Star Casino ofrece una buena variedad de herramientas de juego responsable. Estas incluyen límites de distinto tipo y la autoexclusión.
En términos de herramientas, no queda mucho más por ofrecer, salvo el chequeo de la realidad, una útil función que envía notificaciones periódicas a los jugadores alertándoles sobre cuánto tiempo llevan jugando o cuánto dinero han apostado en las últimas horas.
- +442038076569
Atención al cliente en Golden Star Casino
Siempre, ante cualquier duda o consulta, el primer paso es consultar la página de preguntas frecuentes. Golden Star Casino tiene una sección de FAQ en donde responde dudas comunes sobre cuentas, retiros y bonos de casino. Sin embargo, esta no cubre todos los temas, además de que solo está disponible en inglés.
La segunda opción es contactar al equipo de atención al cliente. Para obtener una respuesta rápida conviene utilizar el servicio de chat en vivo. En Golden Star Casino, el chat está disponible 24 horas del día, los 365 días del año.
Los jugadores tienen diferentes opiniones sobre este servicio. Algunos han dicho que es muy bueno, mientras otros se han quejado de demoras en la atención. Al hacer nuestra prueba, recibimos respuesta rápidamente, aunque las consultas solo pueden realizarse en inglés, alemán o ruso.
Bonos de Golden Star Casino
Echa un vistazo a bonos de Golden Star Casino y elige el que más se ajuste a tus preferencias.
Quejas
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Dear MRDKHEJ, Thank you for taking the time to review Golden Star Casino. Please accept my sincere apologies for the service you feel our customer support team provided you. I would now like to investigate this matter further for you in hope I can help you with your case. Probably mentioned restrictions occurred because of your location. Provider, in its sole discretion and from time to time may limit access to slots for players from certain countries. Anyway, I would appreciate if you would allow me to look into this matter further for you to help provide a solution. So I can locate your account with Golden Star Casino, please forward me an e-mail from your registered e-mail account to [email protected] with my name in the subject line. Once I have your email I will be able to locate your account and of course, help you further. I will also be able to view all communication you have had with our support team and provide feedback to the agents you spoke with. And as for a license. Our casino is licensed and regulated by the responsible authority of Curacao in accordance with the laws of Curacao and the Netherlands Antilles. The terms of such license do not include any prohibitions and restrictions for Danish players. We are not providing facilities for remote gambling or advertising to consumers intentionally within the territory of Denmark. Thus, the ban on entry for Danish players is the prerogative of the responsible authority of Denmark. I wish you all the luck playing on Golden Star Casino and I hope you have a Merry Christmas and Happy New Year ahead! Katherine
Good game selection, live chat and decent ratings meaning the casino seems serious.
Wont be playing there again, no mobile site and very poor game payouts, deposit lost in no time without bonus round. Bad first impression, closed account, at least that went fast. 3/10 is my rating.
Dear CAESAR2, Thank you for interest in our website and taking your time to review Golden Star Casino. I am happy to read that you feel we hold a good game selection, live chat and I hope you feel our Casino has huge potential, we appreciate your kind comments. I am then sad to read that you no longer are enjoying your gaming experience with Golden Star Casino due to our poor payouts on certain games you have played with us. We, of course, are sorry to hear you feel this way. When gambling, winnings are unfortunately never guaranteed but I do understand that at times when players have a run of bad luck they can feel that their gaming experience is no longer entertaining and enjoyable for them. We are always on the move and do our best to earn our players confidence. In the coming Christmas, it is our intention to release new designs for the website and for the integrated mobile version you will get them excited about. I look forward to hearing from you again, until such time I wish you super best week ahead! Katherine
The best Casino I ever played at.
I cant belive how fast Payouts they have 3 min after request.
10 min for kycs.
Everything there is 10/10.
So many fun Games.
They realy care for the players REALY.
The Best of The Best.
Thanks Golden Star.
Nothing i like everything there. They have everything a Top Casino should have
Dear Melorium, Many thanks for giving such great feedback about Golden Star Casino, we really appreciate that. Our ambition is to be the best online casino in the world and we cannot do that without comments we receive from our players. I can assure you that such feedbacks continue to motivate all of us to strive for creating exceptional gambling experiences for our players every day. I will keep our team informed. Have a great day and good luck, Katherine Golden Star Casino
I'm not gonna lie. In the beginning I had my doubts joining here even though the rating is a 9. Well I registered and deposited many times received welcome bonus package played cash only. I have made many good withdrawals here and I will continue playing here with big doubt. Also for bonus lovers every Friday to Sunday the casino gives 50% on the first deposit to every player. Don't forget to type the code.
Support is friendly. Verification took around an hour to be completed and withdraws via e wallet are made in 10 minutes. Perfection. I don't say that much but when I say it it's a standard. Recommended from me.
Nothing about it. A recommended casino for players to join and play.
Dear KAYENNE23, Thank you so much for the great review! We appreciate to hear that you have been having a great time in LOKI Casino. Our Team is always in the move and do best to earn our Players confidence! We are constantly updating our range of games and payment options. Your positive feedback makes us to work better and better. Keep coming back and good luck, Katherine Golden Star Casino
Golden Star Casino is quite new online casino which offer you games powered byNetEnt, Betsoft, Habanero, Mr. Slotty, SoftSwiss, iSoftBet and Amatic software providers. I came across Golden Star Casino a few weeks ago while I was looking for some new casino which offer NetEnt games.
After I opened their website I saw that they have good welcome bonus of 100% match deposit up to 200$. But before I claimed this bonus I received into my account 20 free spins on Starburst just because I registered at their casino. Well with those free spins I didn't have much luck and after some minutes I decided to make deposit there. I made a small deposit of 20€ and I got the same amount of bonus money into balance. The bonus was credited right away and I was ready to play.
I played here only NetEnt software games and I had good run on them. My balance was quite good, I raised it to around 200€ from 20€ deposit. At the end I tried a few rounds with some higher bets, but I didn't triggered any bonus or free spins feature on those games. When I finished the wagering for the bonus I had on my balance around 100€ and I decided to cash out those winnings. But first I uploaded my documents. Documents were approved within' some minutes after I uploaded them, so thumbs up for that. And some minutes later I got the winnings too.
I like their casino, I trust them. Their support agents are good, I didn't have any problems while I was playing here. I also claimed second and third deposit bonus, but I didn't complete the wager for them. I will rate this casino with 9 stars, maybe I will play here more often if I will get some decent bonus to claim.
Dear ZEROOO, We are very happy to hear that you enjoyed your experience with Golden Star Casino. We aim at development by satisfying customer needs, guarantying high and unique quality of Golden Star Casino — after all, your Happiness is our top priority. We wish you every success! Best Regards, Ramil
Good variety of games, support was fast when needed, fast verification process and payout, nice bonus. All in all everything a good casino needs. :)
Dear FAVELJ, We appreciate your comments about Golden Star and it was especially pleased to read your kind words. We can ensure you that we’ll work hard in order to keep delivering the best gambling experience. With all my heart I wish you all the best of luck! Best Regards, Ramil
Golden Star casino is one of the newest added casinos and they attracted my attention the day they got added to AskGamblers. I am always interested in exploring new casinos and I was glad to see that they accepted players from my country. But not only that, they also are powered by Netent and few other softwares so I already knew I would like their games.
I also liked the fact that they are a quite generous casino as they offer 3 welcome bonus package and the match amounts are great. For first deposit you get 200% match bonus and 50 free spins but for second deposit you get a great 150% match and third gives 50%.
When I visited their page to register, I noticed that they offered 20 free spins on Starburst slot for new members that fill in their account details. That seemed awesome, so after registration I activated my account, filled in details and contacted live support, as it was mentioned in the promotion details.
Support was very nice and told me that I have the free spins added. I managed to win little over 1€ from them and the wagering was quite friendly from a freebie as it was 50x.
After claiming and losing the no deposit bonus, I went in with a 20€ deposit and claimed the 1st deposit bonus. I had 60€ balance and 1600 wagering to meet. I had a nice session with a couple of great winnings but still didn’t manage to meet wager. The second day I came back and claimed 2nd deposit bonus. I had a longer session than before with many ups and downs but still lost. At this time I have claimed all three welcome bonuses but haven't had the luck to make any withdrawals.
Overall I think that Golden Star is a quite promising casino, they have really nice promotions and I am sure I will be visiting them soon.I have also played on their mobile casino and it was very convenient and had good game collection, so that is a plus. I have nothing bad to say about them and therefore I recommend this casino.
A wide range of games, friendly support, good bonus offer, fast payouts, I recommend.
Got my pending withdrawal and bonus for inconvenience
Previous comment:
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I dont got mail about that after I write u that u have problem whit bitcoin, and after that I play there now I lost half my pending withdrawal slot are dead after I cancel withdrawal and play. First time I request 0.95 BTChope I got something!!!
If I knowed that u have problem whit the payment I no cancel and play and lost my winings
Golden Star Casino reply:
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Please accept my apologize again to you for this inconvenient situation.
We are here to help you, and I am very sorry to hear and read that you didn't wait your withdrawal and lost half of your winnings. But please aware that we didn't hold your money. It's not in our interest.
Today is Sunday and I will try to do my best to resolve this issue as soon as possible. I would very much appreciate if you could be patient to wait a little longer until we look into your situation in a details. It can take more time that you think.
Thanks in advance and hope for your understanding!
Best,
Ramil
Not my type of casino:
- No cashback offers on live casino like all softswiss casinos.
- I asked for a bonus multiple times since I forfeited my bonuses but no one answers to chat as well as
- Support does not speak English they translate everything which means 50% of what they say in not understandable.
Dear Shihada1, We appreciate the interest expressed in our casino. Your comments and suggestions are very important to us. On behalf of the Golden Star team and from me personally, please accept our apologies for this inconvenience. Our consultant will contact you as soon as possible to review your situation more carefully and take appropriate decision. We are constantly working to improve the quality of our support service and all your comments will be taken into account. Thank you and Best Regards, Ramil
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+ Seems like a deacent selection of software providers, even thoug alot of them disapeered suddenly.
- Support dont speak OR understand to good English, so I had a hard time communicating with them on chat.
- Couldnt send the chat we had to myself (guess they dont want any proof). Asked for time we started chat so I could post this here, and even this I had to argue with them to provide. Chat was at 22.10 danish time, and ended 23:14. Simple questions, never a correct answer.
- Didnt receive any money deposit bonus on deposit. So went to aloha machine for free spins, and I got a error on this machine saying I was restricted. Tried startburst and the same thing happened. Now I cant even find these machines anymore, or any other for this provider. I didnt click any "I don't want to receive any Bonuses" on first deposit.
- They dont have Danish Gambling Authority License, but still allow danish players to enter.