Tangiers Casino - Verification complete but withdrawals cancelled twice

Hello,

Thank you for reaching out to us!

In regards to your first withdrawal request, kindly note that our Banking Page states that if we require additional verification, we may ask for the following:

• Proof of ownership of payment method - depending on the method used, this may include a copy of a recent bank statement or a screenshot of the e-wallet;

At the time of review of your second withdrawal request, your account was entered into the Verification Process. The process includes but is not limited to a review and authentication of the paperwork that has been received; verification that Account information matches the documents on file; and a thorough review of the Game sessions.

Once the Verification Process will be completed, your request will enter the regular review flow.

Should you require any additional help or information, please do not hesitate to contact us, we are available 24/7.

Kind regards,
Tangiers Casino

Hello Tangiers and Askgamblers team,

Ok... i don t understand why do you have to do a new verification process when you did it already twice. Next week i really hope that this situation is solved. I m trying to withdraw since 21th august...! I will keep this post updated.

Thanks.
Eduardo

Hello,

We hope this message finds you well!

Kindly note that the Verification Process has been concluded and your withdrawal request approved. The funds should already be reflected in your account.

Should you require any additional help or information, please do not hesitate to contact us, we are available 24/7.

Kind regards,
Tangiers Casino

Dear @eduardoandre,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Hello. Yes i received the funds today. Many thanks to askgamblers and Tangiers team.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.