Sorry for my english, hope it will be clear
Hello,
Since ~ two weeks since, and I still don't have any update from Betpanda about my case:
My account was closed instantly after my first request of withdrawal. KYC was requested by email ( ID, utility bill, proof of deposit and record short video of their embarrassing text being spoken ). All requested documents and video was sent and since that moment no updates. They ignored my emails with my questions when my account would be open again or when my withdrawal would be processed.
Gambled only on sports events ( football, basketball ).
Amount of requested withdrawal is: 1697$