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Videoslots Casino Details
Hier finden Sie alle Details zu diesem Casino.
- Allgemein
- Zahlungen
- Spiele
- Verantwortungsvolles Spielen
- Kundensupport
Allgemeine Informationen über Videoslots Casino
Das Videoslots Casino existiert bereits seit 2011 und trotzdem gehört es immer noch zu den beliebtesten Online Casinos weltweit. 2018 konnten wir das Casino mit dem zweiten Platz als bestes Casino unserer AskGamblers Awards auszeichnen, sowie mit dem dritten Platz der Wahl der Spieler. Und auch 2021 belegte das Videoslots Casino erneut den zweiten Platz in der Kategorie "bestes Casino", was zeigt, dass der Anbieter trotz jahrelanger Präsenz immer weiter an sich arbeitet und das Beste aus sich herausholt, was zu einer hohen Kundenzufriedenheit führt, wie die Videoslots Spielerbewertungen deutlich machen.
Auch wir von AskGamblers sind mit dem Videoslots Casino mehr als zufrieden, was sich in unserem hervorragenden CasinoRank widerspiegelt. Das Casino offeriert als eines der wenigen einen Videoslots Bonus ohne Einzahlung, die Spieleauswahl ist riesig und das einzigartige Battle of Slots System sollten Sie sich nicht entgehen lassen.
All das und vieles mehr präsentieren wir Ihnen in unserem unabhängigen Videoslots Casino Review, den Sie unbedingt lesen sollten, wenn Sie an unserer Videoslots Casino Bewertung interessiert sind und wissen wollen, wie unsere Expertenmeinungen im Vergleich zu den Kommentaren der Spieler ausfallen.
- E-Wallets 0-1 Stunde
- Banküberweisungen 3-5 Tage
- Kartenzahlungen 3-5 Tage
- Auszahlungen am Wochenende Ja
- Progressive Jackpot Gewinne Paid In Lump Sum
Zahlungsinformationen und Optionen im Videoslots Casino
Die Videoslots Zahlungsmethoden sind bereits das erste Kriterium, das richtig gut abschneidet in unserer Online Casino Bewertung. Die Zahlungsmethoden sind nicht nur vielzählig vorhanden, sondern decken auch wirklich alle Bedürfnisse ab. Von schnellen E-Wallet Zahlungen (Skrill, Neteller, MuchBetter) über Online Banking Methoden und Kreditkarten bis hin zu Gutscheinkarten und sogar mobilen Zahlungsarten wie Zimpler oder Siru für das Spielen über die Videoslots mobile Webseite ist alles vorhanden. Kein Wunder, dass es so gut wie nie zu Beschwerden hinsichtlich des Zahlungsportfolios im Videoslots Online Casino kommt.
Auszahlungen können bereits ab 20 € durchgeführt werden, was wir sehr begrüßen. Dass Auszahlungen sehr schnell abgehandelt werden und innerhalb kürzester Zeit den Weg auf Ihr Bankkonto finden, können sowohl wir als auch die Spieler in ihren Videoslots Bewertungen bestätigen. Lediglich bei Auszahlungen über 30.000 € sollten Sie etwas Geduld aufbringen und natürlich setzt eine schnelle Auszahlung eine Verifizierung des Accounts voraus. Dies ist Teil der KYC-Politik, die Teil jedes seriösen Online Casinos ist und Ihrem eigenen Schutz dient.
Spiele im Videoslots Casino
Das Spieleangebot im Videoslots Casino ist etwas ganz Besonderes. Das hat weniger mit der Auswahl der Spiele zu tun, sondern vielmehr mit dem Battle of Slots Feature, das einzigartig und ein Alleinstellungsmerkmal des Casinos ist. Dabei handelt es sich um Multiplayer-Schlachten, die Sie gegen andere Spieler ausfechten.
Das Prinzip ist dem von Turnieren ähnlich, nur dass die Schlachten jederzeit stattfinden und bereits 10 Spieler ausreichen, um zu beginnen. Die Battles sind in unterschiedliche Kategorien unterteilt, sodass verschiedene Online Spielautomaten zum Zuge kommen. Natürlich veranstaltet Videoslots auch normale Turniere, sowie sogenannte Clashes of Spins, sozusagen Blitzturniere mit Laufzeiten von nur einer Stunde.
Sollte das noch nicht ausreichen, um Ihnen das Videoslots Casino schmackhaft zu machen, verweisen wir gerne auf die zahlreichen Online Casino Bewertungen von Spielern und natürlich die Webseite selbst. In der Spielelobby finden Sie Videoslots Spielautomaten wie Pink Elephants 2, Big Bass Bonanza, Book of Dead, The Dog House, Reactoonz oder Gates of Olympus.
Die Filterfunktion ist erstklassig und umfasst verschiedene Features (sticky Wilds, Megaways, Bonus Buy, Re-Spins, Multiplikatoren, usw.), aber auch neue und beliebte Spiele. Favoriten können Sie nach dem Videoslots Login markieren, um sie schnell wiederzufinden. Was die Spielehersteller angeht, macht dem Casino auch so schnell niemand etwas vor. Wazdan, Red Tiger, Play'n Go, Spinomenal, Playson, Pragmatic Play, Microgaming, Merkur, Betsoft oder BTG sind nur einige der namhaften Software Provider.
Dass das Spielen bei Videoslots bereits voll und ganz auf das mobile Spielen ausgelegt ist, erkennt man an der minimalistischen Webseite, die das Format mobiler Endgeräte annimmt. Um auf der mobilen Webseite zu spielen, benötigen Sie keine Videoslots App und Sie werden alle Spiele im Videoslots Echtgeld Modus spielen können, was natürlich auch die beliebten Battles of Slots einschließt.
Die Verpflichtung des Videoslots Casinos zu verantwortungsvollem Spielen
Videoslots ist ein Vorbild in puncto Sicherheit und Spielerschutz. Das Casino verfügt nicht nur über eine Lizenz, sondern gleich über fünf! Die MGA und die GCGB sind Ihnen sicher geläufig, weiterhin besitzt das Casino spezielle Lizenzen aus Schweden, Dänemark und Italien.
Auch in Bezug auf das verantwortungsbewusste Spielen weiß das Casino, wie eine sichere Spieleumgebung aufgebaut sein muss. Spieler können einen Selbsteinschätzungstest durchführen und verschiedene Grenzen (Einzahlung, Einsatz, Verlust, Zeit) in ihrem Account einstellen. Selbstausschlüsse können ebenfalls selbst oder mithilfe des Kundendienstes vorgenommen werden und auf externe Hilfsorganisationen wird nicht nur international, sondern sogar in Ihrer unmittelbaren Nähe verwiesen. Das Videoslots Casino ist wirklich ein Bilderbuchbeispiel, was verantwortungsbewusstes Spielen angeht.
Kundensupport im Videoslots Casino
Bei Fragen sollten Sie zu allererste einen Blick in die FAQ des Casinos werfen, denn diese sind extrem ausführlich und decken über 100 Fragen ab. Solch umfassende FAQ, dazu deutschsprachig, haben wir noch nie gesehen. Sollten Sie den persönlichen Kontakt bevorzugen, steht Ihnen 24/7 ein Rückrufservice, eine E-Mail-Adresse, sowie ein Live-Chat zur Verfügung. In allen Fällen werden Sie mit deutschsprachigen Mitarbeitern kommunizieren, was für uns persönlich sehr wichtig ist, damit es nicht zu Sprachbarrieren oder Kommunikationsproblemen kommen kann. In unserem Test waren alle Mitarbeiter sehr kompetent, geduldig und freundlich, weshalb wir absolut nichts auszusetzen haben.
Im Falle von ernsthaften Problemen, die Ihre Auszahlungen, den Verifizierungsprozess, Boni oder Ihren Account im Allgemeinen betreffen, wenden Sie sich bitte an unseren AskGamblers Beschwerdeservice, wenn Sie das Gefühl haben, dass Sie mit dem Kundendienst zu keiner Einigung kommen. Unsere Bilanz im Falle des Videoslots Casino ist erstklassig.
Beschwerden
Lesen Sie die Beschwerden, die andere Spieler für Videoslots Casino hinterlassen haben.
Beschwerde-Statistik
Teilen Sie Ihre Erfahrung mit diesem Casino
Teilen Sie Ihre Meinung mit anderen Spielern. Seien Sie der Erste, der diesen Bonus bewertet!Top-Bewertungen unserer Spieler
Hello 7deuce20, Thanks for leaving us your review. We are happy to hear you appreciate our game selection and withdrawal time, and we thank you for the feedback about our bonuses, tournaments and our support. As a casino we always work on improving our support staff, and put work into improving website stability during busy times and big events, and hope you will have positive experiences with these in the future with us. Please always feel free to take contact to our support via [email protected], or via our 24/7 live-chat on https://www.videoslots.com/customer-service/ Kind regards. Team Videoslots.
Videoslots Casino has some good strengths which are cool to see. I hope that there are some high withdrawal limits that we can talk about more which is cool to see. You also have some good live chats that we can talk about more because this is really cool to feel.
On the mobile platform, you can have fun with this because this casino is really good with that kind of mobile.
Live Casino is cool because there are some games that we can have fun with since there are some games that are even more fun on this platform.
On the negative side, you have limited withdrawal methods that we can see.
Hopefully, the payments team can improve on these because there are some people who have struggled with this.
I think that the verification process is longer too which should not be talked about more.
Some players have posted reviews as well that deal with this and they also find it a hassle. Hopefully, it can work for the better because people love to have to play quick games.
However, it is promising that the people behind the Videoslots Casino is ready to fix the issues they see.
Hi CHRISTINALHUILLIER, Big thank you for taking the time to write a review for us. We do appreciate hearing your feedback. In regard to the payment methods - we try to offer a variety of methods to each market, but sometimes it's limited due to country limitations or other reasons. The verification process can feel tiresome, we understand that. That being said, we do try our best to be as fast as possible. When it comes to changing these procedures it's not possible to change our security procedures surrounding customer verification as it's something we have to do in order to be compliant - this being said we are always striving to improve and appreciate your feedback on this. If you are experiencing any trouble verifying or need any information regarding depositing/withdrawing you are always welcome to contact support on the site or email us on: [email protected]. Thank you, and have a nice day. Kind regards, Team Videoslots
Now I'm actively playing slots, testing different ones.
The graphics are very attractive here, it doesn't hang.
I'm happy with everything.
I haven't tried everything yet, but I'm already putting a high rating on it.
Hi ABUSHAHMANOVA, Thank you for your lovely review. We're so happy to hear you are enjoying our site. If you ever experience any issues or if you have any questions, feel free to reach out to our support any time. Best regards, Team Videoslots
Videoslots you’re an awesome site with fantastic 24/7 customer service agents on the live chat/support team. Fast withdrawals when it goes smoothly!
Loads of slots to choose from and it’s my favourite site to play on and have been a long time member.
However, payments team not so good. I have been waiting for my withdrawal to be located for a week with no response from them after it was sent to my old debit card. Please resolve this urgently as the winnings are desperately needed for Christmas presents for my children!
Please Videoslots, we need a happy Christmas!
Hi BETTYB88P, Thank you for taking the time to leave a review. We're so happy to hear you had a great customer service experience, a fast withdrawal process and are enjoying our games! We are sorry to hear you had to wait for a week - sometimes when there is a withdrawal issue it does take some time to investigate. We are very sorry for the inconvenience. If you want us to take a closer look, our email is [email protected]. Feel free to email us, and we will be sure to have a closer look at what happened. Kind regards, Team Videoslots
Lot of slots many provider, chat 24 hours, battle slots. Sometimes slots can pay good mobile site and website full version. Good quality of games.
Few days or weeks of the verification process. Multiple requests same documents. Verification pain in... Actually only casino where I have problem with verification.
Hi Jopsonnn, We appreciate you leaving this review, and we are happy to hear, that you have been pleased with the amount of games and special features available, the support availability, and that you've had a good experience with our website on mobile version also. But we are sorry to hear, that you had a less than perfect experience with our verification process. This is usually done within the same day, but can take longer depending on the documents received. It of course shouldn't be necessary to send the same documents multiple times, and we apologize if there has been any misunderstanding in this regard. Please always feel free to contact our support if there ever are any issues or questions, as we are always happy to help. Kind regards. Team Videoslots.
Game selection.
Battles slots.
I have continuously recommended this site until recently.
No wagering with free spin winnings.
ID verification is quick
Customer service.
Missing deposit verified by Gigadat as a successful deposit. I'm still dealing with after 2 weeks. Very disappointed.
At this point I wouldn't recommend them based on my missing deposit.
I like this casino a lot. The website is smooth to navigate and looks very good. Huge quantity of games even for Canadian players.
Payouts are ridiculously fast. Blink of an eye if you have an Ewallet.
Customer service is very helpful. Great casino
Interact etransfert is only available for deposit so it was a bit of work making my muchbetter account approve for withdrawal but it was not nearly as bad as other casino I played to in this regard.
I'm also not a fan of their bonus structure has only real money count for wagering.
Hi VINCVINC1980, Thanks for your positive review. We appreciate you sharing your experience and feedback, and we're glad to see it's mostly satisfactory. We know verification can be a bit of work, but we're happy to hear it worked out in the end, and you got it approved to make withdrawals with Interact. Our support staff are always happy to help if there ever are questions or issues with this, or anything else for that matter, so don't hesitate to reach out via the live chat or e-mail if needed: [email protected] Also, we are sorry to hear, that you weren't a fan of our bonus structure, but we value your feedback, and really appreciate you sharing this. Again, thanks a lot for the review, and always feel free to reach out to the support if there is anything at all. Kind regards. Team Videoslots
Great games and fast payouts thank you. I like the selection of games from Rick and Morty, to Reactoonz and Big Bass Bonanza. Good win rates for me even though some say low RTP.
Hi MRALEMAN, Thanks for your positive review. We really appreciate you sharing your experience so far, and we're glad that you had a good experience. Apart from just a big selection of games, we also have fun events like the Clash of Spins and Battle of Slots, which are ongoing all the time. You can keep an eye out for special events, or see when we add new games to our roster, by following our news page: https://www.videoslots.com/news/ It's also possible to sign up for newsletters about this via the "Privacy Dashboard" on your account page. Please always feel free to reach out to our support if there ever are any questions or concerns. You can start a live chat via the website, and you can also send us an e-mail via [email protected] if you prefer. Kind regards Team Videoslots
Games library second to none, fast withdrawals.
Freeroll battles can be entertaining.
You can go in and check each games RTP% and your overall RTP as well.
Document verification can be pain...
Bonuses could be more.
Weekend booster uses your own money so can't really call it booster.
Birthday bonus would be great.
Hi Zhaba152! Thank you for your constructive feedback, we always appreciate our player's opinions. We're very happy to hear that you like our Battle of Slots feature, we always do our utmost to improve the Battles and try to come up with new promotional Battles on a regular basis so we hope to see that you'll keep enjoying them in the future. We will take your suggestion of birthday bonuses into consideration and greatly appreciate your input, the Weekend Booster is mostly intended as a way of saving some of your winnings for the weekend as it's paid out on Fridays and in that way boost your weekend a bit. If you prefer playing without the Weekend Booster and getting all of your winnings added to the main account balance straight away, you can choose to opt out of the feature via the "My Weekend Booster" tab on the account page. Thank you again for your terrific review, please do not hesitate to contact us again if you have any questions or concerns. Our live chat is available at all times and you can also send an email to [email protected] if you prefer. Kind regards, Team Videoslots
Massive game selection, game layout is well made, shows stats of games that you have played showing RTP% and the biggest wins on that particular game.
They need constant verification requests even though the account is verified. From time to time withdrawals get lost and they do not allow you to withdrawal through other payment methods.
Hi there OOBY! Thank you very much for your feedback. It's terrific to hear that you're enjoying our abundance of games, our Casino team is constantly working on adding more games and improving the layout in order to provide the best experience possible so it's always great to hear back from satisfied players. We understand that it may be inconvenient to verify an account sometimes but our customer service is available at all times and are always happy to help in case you have any queries or require assistance, alternatively you can send us an email at [email protected] and we'll do our utmost to assist you as quickly as possible. Kind regards, Team Videoslots
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Has basically every game you could want.
For the most part easy to navigate also.
The number one reason I play here and perhaps the only reason is they have instant withdrawals.
So much.
Firstly, they must have the worst tech team of any casino around. Every time there is an issue with the site which by the way is insanely often the site is taken offline for hours before it's fixed.
Secondly since I started playing here 9 months ago I have deposited nearly 11 thousand euro and made withdrawals of only 3 thousand and yet still the only bonus I have ever had has been the welcome bonus when I joined.
They have these silly battle days for depositors weekly where you can win some spins which they say is how they reward players but here's how they work: you have to sit for 4 hours registering every ten minutes and playing freerolls where you compete against 39 other people with first place getting six 10c spins... It's comparable to a billionaire making poor people dance for them and throwing pennies.
Also multiple times now these battles (which again are the only "reward") have been cancelled due to technical issues and just not rescheduled or anything put in it's place which is just crazy when people have to deposit to gain entry.
Onto the support... I mean WOW. I have played at so many online casino's and I honestly can't even compare it to any. You quite honestly would not know you were talking to videoslots support if not for the banner with the logo. They don't seem to have communication with the site. I'm having trouble even explaining it, it truly has to be seen to be believed. They will never give an answer to any question that is site related or account specific, rather they'll say "we'll pass it on and get back to you".
They kind of act as if they are not representing videoslots, I have 2 screenshot from two separate days of the support agents actually saying they disagree with the sites stance on something and would do differently if it was them. Just a completely horrible representation altogether.
While quick withdrawals may make it seem worth it, if you're looking for a new site to play at and using ask gamblers like myself please keep this review in mind