Sloty Casino

After having played at Genesis Global other casino, SpinIt, I decided to give Sloty a try and was pleasantly surprised that they have a very similar layout to their sister site. The chat answered any questions I had quickly and helped me in a professional way

Good Selection of games
Fast site
Excellent customer support

I'm currently waiting for my first cashout to go trough, so I'm hoping everything will also go smoothly in that department! If that is the case, I would definetly recommend this casino

Lacking a few good providers (for example Big Time Gaming)

Good choice of games. Mobile version works. Negative part of experience makes is hard to write something positive here.

They are using unfair tactics to not pay out winnings. Waited 10 days to come to processing withdrawal, when they confirmed that money will leave their account I requested cool off for 30 days. (account is fully verified) And then happened just unbelievably funny thing, they roll back my withdrawal and tell me that no you have to request new withdrawal but use clear code instead of bic (they advised me to withdraw using bic/iban.)

And since I'm on cool off I have to request one in 30 days (even tho I requested account closure 1 day before). Claiming they need to follow EveryMatrix rules but they even do not operate under EveryMatrix. Pure and 100% scam. Have screenshots to confirm everything I wrote here.

I like it when I leave Sloty Casino after getting nowhere with the customer support and playing on proper reputable online casinos such as Casumo, 32 Red & Dunder that process withdrawals and pay fast!

Highly recommend staying well away from this SLOTY Online Casino (www.sloty.com), and also Casinocruise.com and Spinit.com websites which are all the same websites, all be it dressed up a little differently, they are all the same network, customer chat etc all run by Genesis Global Ltd,

Currently have 5 withdrawals on the same day totalling £1250.00 still waiting approval (4 weeks no explantion)
Not a sum to be sniffed at when you used your last bit of cash for the deposit ;-(

After playing slots on many casinos for many years, Sloty have the worst customer support I have ever come across in the industry and to date the slowest withdrawal times, well that's if i even get paid, it has been 4 weeks with the same old rhetoric, being;

"We are sorry there's nothing we can do, the security team are doing routine checks, thats all we can tell you"

Well its hardly routine is it? 4 weeks and no clue as to whats going on, not even a courtesy email! I have a previous withdrawal with Sloty that wasn't a problem, I have also made deposits and been verified on their other websites, I have pumped a few quid into their network of online casinos, the majority being losses, I have been fully verified previously and they also asked me to send selfies holding my ID's which I sent the same day, I have messaged every day asking for progress report only to be told that standard line again, "we're sorry its undergoing routine security checks, we will email you when complete" Very Very FRUSTRATING when you have adhered to all the Ts & Cs

There is no communication it seems between the customer support and any other departments, nor is there anyway to contact any of these departments directly by telephone!!

No doubt 1 of the Sloty Casino reps is gonna pop up here with a load of drivel, ive heard the same old for 4 weeks straight, instead of popping up here with some crappy response just get my withdrawals processed and in my account please, Fully verified and gameplay is 100%, Give me my MONEY!!! After reading some other complaints & reviews it wouldnt suprise me if they now accuse me of being a criminal and up to fraud or some bs...jesus

Just a few days ago, I decided to become real naughty. I knew I cannot deposit using Neteller, but still I signed up at Sloty! Why oh why would I do that? Some of you may be wondering. Well, when you get into a mischievous mood, you tend to do what you wouldn't want to do, or at least I did, I don't know about you. Hehehe. A 100% deposit bonus is chicken feed, so to speak, and 30 free spins cannot make anyone grin. Well, I didn't, but I signed up and made a deposit anyway. Oh man, I must be real crazy on that day! Hahaha.

I may be feeling naughty, I may be going crazy, but my mind certainly wasn't messy. Although I knew I cannot use Neteller to claim the Welcome Bonus, as with so many casinos recently, that didn't stop me from trying out Sloty. Why? Simply because my favourite game was available for me. Or that was what I thought things would be. Nope, it turned out that Supe It Up was for not me. The game was for mobile players, the play lines are not selectable, to me that's most undesirable, so I finally left it in the stable. Yeah, that certainly left me feeling miserable!

I was at first quite happy that the casino could be accessed using my slow 2G internet connection, but that was as good as things could get. I couldn't get any game to load at all - they would simply hang without loading up, so Sloty's platform isn't slow-internet-connection-friendly as I thought it would be. I had to switch back to my usual 3G connection, reload back the casino, play one game with my deposit money, with no bonus taken, and ended up using a big amount of my data volume by the end of the day. Argh! This is not something that I would like at all!

Games selection is not that good either, although there are several well known game providers like Microgaming, NetEnt, Play'nGo and others. Unfortunately, the available games are not complete from each game provider, and not to forget the numerous games being restricted from play using bonus money. But since I didn't take up any bonus with my deposit, I then decided to play Dead Or Alive, the only game that is worth playing using my small deposit balance. Playing other games would only end my play very quickly, probably within 5 minutes! Still, Dead Or Alive was as dead as before, and the best win that I could get in that play session was only 11x my staked amount! What the argh!

Better ask me what I like about Sloty Casino! The answer? Nothing! I cannot use Neteller to claim the Welcome Bonus, I cannot play my favourite Supe It Up game because it's a mobile version (playlines cannot be selected), and I cannot play any games at all without using my faster 3G internet connection. All I got from Sloty was disappointment which certainly left me feeling crappy!

Sloty casino is an ok site. I didn't win anything so I can't comment on their withdrawal times but live chat seemed helpful enough. The layout is nice and a good selection of games. I played Halloween and although I finally managed to get the feature, I was slightly disappointed with the return, especially as I was wagering £7/spin, but eh ho, that's gambling. I can't comment on their bonuses as I don't like having them.

I like to play live BJ and I was disappointed that they do not do the extra bets i.e Perfect Pair etc.
If anybody reads and knows, I would like to know if they have any sister sites?
Thanks

- fast verification process
- fast payouts
- proffesional chat support
- Nice slots

Common draw live blackjack. They should have the original live blackjack version or perhapse evolution gaming live blackjack.

Decent amount of slots. That's about it. Support is terrible.

Id already verified my account here so when I managed to wager my bonus I expected to get my money pretty quickly. Pending withdraw time is 48 hours according to casino (AskGamblers has it listed as 24, which is apparently incorrect.)

So far I've been waiting for close to 60 hours and all support can tell me is that my withdraw still needs to be reviewed. No reason for the delay has been given to me. However, I was told my withdraw will be processed today so I'll wait until the end of the day before filing a complaint here. So far however, my experience with Sloty has been less than perfect.

First time hear of Genesis Global Limited Casinos and seeing their connection with Spinit casino I can say I am not impressed at all. As I recall Spinit Casino has some connections with Casino Cruise and this guys are not to be trusted since they have plenty of complaints they are surely not to be trusted, having up to 70 complaints and also Spinit is in good way to became their partner. But what I can see in this newly added casino Sloty Casino,so new and having good number of complaints they are total of 6 here, not so good sign neither I am impressed by that.

But must be honest I didn't realize that they have such a poor ratings so before I made my first deposit I didn't investigate that much so I made my first deposit here knowing so little about them. So having only tenner on my e-wallet nad Sloty offering great welcome bonus for just 10 euros minimum deposit made I was eligible for that bonus and getting 300 free spins on 3 different games I find it as a great welcome offer and that was the reason I took that bonus. The wagering its pretty decent, wagering requirements is X 40 the bonus only and the 300 free spins together I wanted to try this newly added casino, sounded as a great offer.

Ok the bad thing was or still is that the free spins are divided on 10 days so the player gets 30 free spins every day for the next 10 days on three different days. I had a lot of play with my bonus but didn't managed to wager it but was looking forward to those free spins. I used my free spins every day on same slot and i choose Gonzo Quest game and the maximum I won was the 10th day the last one and that was around 23 euros.

Never managed to wager those free spins for the next 10 days as Gonzo was giving me all poor winning. Even yesterday when was my last day with that 23 euros I continued to play Gonzo and in maybe 20 minutes I lost it all. I don't think I will deposit here again no matter what kind of reload they will give me till I don't see any changes, to positive ones, because the fact as I see complaints in such a new casino I don't think I will give them another try.

This casino is terrible. T & C welcome bonus, they not mention Malaysia are not permitted to receive bonus. When iI make deposit they tell me I am not eligible to get any bonus because I from Malaysia. They accept player from Malaysia but No Bonus. T & C also useless.

Sloty casino withdraw time is very slow, and withdraw methods are not what the site tell. There is no change withdraw through Trustly. I had to withdraw through BankIBAN Withdrawal method. I only recommend this casino those who had time to wait your winnings.