SlotLords Casino

Auszahlung verweigert 800 euro

€2300.26

Ich habe am 25 dez 30 euro einbezahlt mit bonus ,über neteller. Habe den bonus ordnungsgemäss umgesetzt und wollte auszahlen lassen. Habe mein konto verifizieren vor 2 tagen. Und trotzdem verweigert man mir ständig die auszahlung.

Sie wollten es so haben dass ich es über Neteller auszahle-würde ich auch gerne machen ,geht aber nicht,weil das casino keine neteller auszahlung anbietet. Sie haben Skrill,Bankauszahlungen und die ganzen coins auszahlungen.

Wir haben uns dann auf skrill geeinigt,weil ich davor schon mal mit Skrill eingezahlt habe. Habe gestern extra nochmal die email adresse von skrill gesendet. Dann kam wieder die aussage,Probleme bei der Adressverifizierung -habe ihnen Bankauszüge gesendet ,A1 Rechnungen und andere Rechnungen. Jetzt sagt mir der Support ,er hat das erledigt,die Auszahlung sollte funktionieren. Und jetzt wird es wieder abgelehnt. Sry was soll ich sonst machen?

Habe jetzt wieder eine pdxf dxatei gesxendxt undx zum 2.mal mein konto verifziert-wiedxer auszxahlung über 800 bei sxkrill beantragt

Boni nicht gutgeschrieben

€800

Ich habe dieses Onlinecasino vor ein paar Wochen gefunden und für sehr interessant befunden da viele Provider dabei sind die mir woanders manchmal fehlen.

Es wird mit vier verschiedenen Einzahlungsboni geworben die man durch einen Promo Code bei der Einzahlung auslöst. Alle vier habe ich nach und nach eingelöst und auch erhalten. Danach wird damit geworben, dass man montags und donnerstags einen Reload Bonus erhalten kann in Höhe von 25% der Einzahlung. An dem Donnerstag vor 48 Stunden habe ich sechs verschiedene Einzahlungen dort getätigt, sogar durch betätigen des Buttons für diesen Reload Bonus. Der Bonus wurde nicht gutgeschrieben. Ich habe den Chat darauf hingewiesen und man hat mich vertröstet mit den Worten dass man nichts machen könnte. Ich habe an diesem Tag einen ca vierstelligen Betrag dort umgesetzt, genau zusammengerechnet habe ich mir das nicht. Daraus sollte resultieren, dass ich am Samstag, also heute Freispiele erhalten würde da ich in den letzten sieben Tagen mehr als 600 € umgesetzt habe. Auch dies ist nicht geschehen, auf Anfrage mit derselben Aussage dass man nichts tun könnte. Ich befinde mich auf der Level Stufe 10 dort, habe also eigentlich schon VIP Status... zumindest mehr als Lvl 1 auf jeden Fall. Und es ist offensichtlich wie viel Geld ich dort umgesetzt habe. Die Aussage im Chat, man könne nichts tun ist mir einfach viel zu wenig für das was ich dort umgesetzt und auch eingezahlt habe. Ich habe auch im Chat darauf hingewiesen Seiten wie diese hier zu kontaktieren um diesem Online Casino die Chance zu geben das vielleicht auch mal zu klären, darauf wurde nicht weiter eingegangen.

Deposit limit not set by the casino

I have contacted support (on chat, message and email) to set a deposit limit. The first email I sent them was 13th of November. I got a reply the 15th of November and responded to this the 16th. Since my first request I have been able to make deposits to my account.

The website does not have a responsible gaming section where players can set their own limits, and in the chat I was told the only way to set a limit was through email.

I argue that the casino has failed their responsibility and demand that the money I have deposited after I asked formally to set a deposit limit will be refunded.

Totaling 2000 euros since 12th of September

kr22000

Refusing to pay out or engage in any normal communication apart from wait we are working on it. Only payment method that works seems to be bank withdrawal which worked speedily before but now after 5 days being told its my banks issue and could take up to 7 more working days to complete when asked about complaint process was told to send a letter ! any help would be appreciated...

4 withdrawals pending totaling 2000 euros since 12th of September.

Casino closed my account and not pay my winnings

€2000

Dear AskGamblers

On July 1, 2025, I made a deposit of 45 euros with a bonus. I made the necessary wagering and after real balancing I requested a cashout of 500 euros.

The next day, in the morning, I received an email from the casino confirming that my account had been closed according to a decision of the administration, that the decision was final and my account could not be reopened.

I was speechless, considering that I was a long-time customer at the casino and had never had any problems or created any that affected myself or the company.

It was very unfair not to mention the reasons or why, even though I was calm and aware that I had not done anything wrong.

But the most important thing is that the Casino gave its word that it would pay my withdrawal.

Even without access to my account, the casino confirmed in the email that my winnings total 500 euros would be transferred to me,

that there would be no problems with that.

They requested new documents: gas bill, selfie holding passport and on paper written "Hello Slotlords", passport and my account information. Everything has already been sent successfully. It's been almost a week, I haven't received any more response from the Casino regarding the transfer of my cashout, and I don't know what to do, so I'm here asking for your help to resolve this case together with Slotlords to receive my winnings.

Unjustified account blocking

€500

Hello dear AskGamblers team! Please help me withdraw my winnings from this institution, slot lords casino sent me a promo code for 50 free spins with wagering and a maximum win of $ 50. I was lucky to win back this bonus and transfer $49 to a real balance. I did not have any deposits and withdrawals from this office, all the verification documents were provided by me, support on their website I was told no additional documents are necessary, I only need to wait, I put $49 on withdrawal and waited a couple of days for withdrawal., after that, I received an email saying that all bonuses were disabled for me and now I can only play with their money. After a while, going to their website to check the withdrawal status, I found that my account was blocked, contacting support for clarification, I did not receive any response, they gave me an email to who was told to send a letter, I wrote them an email on this issue about the reasons for the sudden account block, to which I received a reply that the administration had made such a decision, no reasons or grounds were voiced, the only answer was that the administration had decided so, I consider this unacceptable in relation to the players, I ask your team to help me solve this problem!

Help me casino disabled account

$50

Hello. I registered at this casino a few months ago. After registration, I immediately uploaded the necessary documents: passport, selfie with passport and bank statement to confirm the address. After that, I started making deposits with cryptocurrency, I made 7-8 deposits in total, which I lost. Once every two weeks on Fridays, I was sent a $10 no deposit bonus with a maximum win of $50. Yesterday, 04/04/2025, I received an email with $10 in my account without a deposit. For the first time, I managed to win back the bonus and I put it on withdrawal using the same method I used to make deposits. After requesting a withdrawal, I wrote in the chat and asked to confirm the withdrawal and the previously uploaded documents. At first, the agent approved the passport and after a few minutes immediately rejected all the documents and asked for new ones. Although all the documents are current and were previously approved. The agent also said that my withdrawal is under review by the financial department and will be processed soon. After 20 hours I loaded the site to check the status of the withdrawal, but I could not log in to the account because it was disabled. I wrote in the chat to find out the reason for the account being disabled. The agent replied that my account was blocked by the administration. No reasons were given. I asked to pay out the funds in the amount of $ 50 that remained on the account, but I was refused. I did not violate any rules, did not use a VPN, did not create multiple accounts. I played honestly and made 8 deposits, and when it came to the withdrawal. The casino brazenly blocked the account and stole the winnings! I am attaching all the screenshots as evidence and asking the administration to help restore justice.

Abgelehnt

$50

Beschwerde-Statistik

Gelöst 7

Durchschn. Betrag $ 1,237

Durchschn. Dauer 6 Tage

Durchschn. Antwortzeit 2 Tage

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Spielerbewertung

9.6/10 ● 132 Bewertungen

Top-Bewertungen unserer Spieler

BlackVulture

vor 9 Monaten

10/10

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Millari

10/10

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Noon_543

10/10

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Gilonema98

10/10

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Shell_Gloss

10/10

SlotLords’ smooth mobile app and fast withdrawals make it a pleasure to play. The instant win games and various tournaments add excitement, and the Lucy Archer Tuesday promo (300 FS) is a fantastic mid-week boost! With great cashback options and exciting reload bonuses, this is a casino worth fighting for!

Bumblebee5463

10/10

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Hello Bumblebee5463, Thank you for your amazing feedback! We’re thrilled to hear that you're enjoying the medieval theme and the variety of bonuses like the Lucy Archer and Emerald Knight reloads. We’re glad the Lucky Spin and Lucky Box promos are keeping things exciting for you. We appreciate your suggestion regarding the mobile app speed and will take it into consideration as we continue to improve. Thank you for being a part of SlotLords!

SlotLords Casino vor 7 Monaten

bindan

10/10

I’ve been playing on this casino app for a few months, and I have to say, I’m really impressed! The games are all top-notch, and there are so many options to choose from. The app is incredibly smooth, and I’ve never had an issue with lag or crashes. What I really love is how easy it is to make deposits and withdrawals—everything is fast and hassle-free. The bonus features are amazing too!

Hello bindan, Thank you for your great feedback! We're thrilled to hear that you're enjoying the smooth experience, top-notch games, and easy deposits and withdrawals. It's fantastic to know that our bonus features have added to your enjoyment as well. We appreciate your support and look forward to providing even more exciting experiences in the future!

SlotLords Casino vor 9 Monaten

JensOsna

1/10

Dieses Casino läuft wirklich stabil sehr wenige Abstürze wenn überhaupt! Viele Spiele zur Auswahl
Hoffe könnte mit meiner Bewertung helfen auch spielanbieter sehr viele! Kundenservice ist freundlich und versucht auch immer zu helfen!
Manchmal wartet man lange und manchmal geht's auch schnell Kundenservice!!

Vorsicht!! Verifizierung wird einem hier sehr schwer gemacht! So besteht natürlich die Chance sein gewonnenes Geld wieder zu verspielen!
Ich werde hier nicht wieder Einzahlen!! Die wollen wirklich alles wissen auch was sie rein gar nichts abgeht!
No Go...
Kann diese guten Bewertungen nicht verstehen werden vermutlich für freispiele gekauft sein!
Hoffe konnte mit meiner Bewertung helfen!

Qushi

10/10

I finally won a big multiplier! I was playing one of their new slots and out of the blue I got a 500x multiplier. That's the biggest win I've ever gotten. The normal amount turned into €800 and I cashed out with no problem. This winnings motivated me to play more, but only here!

Hello Qushi, Appreciate you sharing your big win! Sounds like that 500x multiplier made for an unforgettable session, and we’re glad everything went smoothly with your withdrawal. Wishing you continued luck and excitement in your next rounds!

SlotLords Casino vor 10 Monaten

Perlilin