Markiere alle als gelesen

Einstellungen

Was ist neu Aktuelle Aktionen Nachricht
Was ist neu Aktuelle Aktionen Nachricht


Markiere alle als gelesen

Einstellungen

Was ist neu Aktuelle Aktionen Nachricht
Was ist neu Aktuelle Aktionen Nachricht
Bewertungen
section image
section image

Eingeschränkt

Slot Planet Casino ist in Ihrem Land nicht verfügbar, versuchen Sie es mit folgenden:

Sportuna Casino
6.7 /10 2
BetyBet Casino
6.2 /10 1

Slot Planet Casino

Unsere Bewertung CasinoRank
7.8/10
CasinoRank
Spielerbewertung 24 Bewertungen
Beschwerdebeantwortung 15 Beschwerden
1 Tag durchschn. 15 Beschwerden
Was uns gefällt
  • Fantastische Spieleauswahl
  • Exzellenter Kundendienst
  • Gültige Lizenzen von Malta, Schweden und Großbritannien
  • Sehr nützlicher Hilfebereich
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


Slot Planet Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://www.slotplanet.com/de
Gründungsjahr
2005
Lizenzen
Britische Glücksspielkommission, Malta Gaming Authority (MGA)
Partnerprogramm
Sprachen
Englisch, Finnisch, Norwegisch, Portugiesisch, Spanisch
Typ
Instant Play, Mobile

Slot Planet ist ein 2005 gegründetes Online Spielothek, das von White Hat Gaming betrieben wird. Wer sich etwas in der Branche auskennt, weiß, dass White Hat Gaming zu den renommiertesten Betreibern von virtuellen Spielbanken gehört. Und so reiht sich auch Slot Planet nahtlos in die Riege der seriösen und qualitativ hochwertigen Spielhallen des Betreibers ein. Slot Planet ist mit den angesehenen Glücksspiellizenzen von Malta und dem Vereinigten Königreich ausgestattet, was für weitere Vertrauenswürdigkeit sorgt. Von der erstklassigen Spieleauswahl bis hin zum kompetenten Kundendienst erfahren Sie im nachfolgenden Online Casino Test alles über das Slot Planet.

Nicht zugelassene Länder

Die gesetzlichen Rahmenbedingungen für das Online Glücksspiel sind von Land zu Land unterschiedlich gesteckt. In manchen Ländern ist es Spielern deshalb nicht erlaubt, ein Spielerkonto bei Slot Planet zu eröffnen. Dazu gehören unter anderem: Australien, Belgien, Bulgarien, Dänemark, Frankreich, Italien, Nordkorea, Polen, Portugal, Russland, Spanien, Sudan, Schweiz, Türkei und die USA. Eine vollständige Liste aller ausgeschlossenen Länder finden Sie in den Allgemeinen Geschäftsbedingungen im unteren Teil der Webseite von Slot Planet.

Online Spielautomaten

Machen wir’s kurz: Das Spielesortiment von Slot Planet befindet sich auf absolutem Weltklasse-Niveau! Online Spielautomaten, Neue Spiele, Beliebte Spiele – bei diesen Kategorien schlagen Spielerherzen höher. Alle Games lassen sich übrigens auch nach Hersteller sortieren. Und das ist bei der riesigen Anzahl an renommierten Spieleherstellern auch notwendig. Insgesamt finden Sie Slot Planet nämlich Spiele von – halten Sie sich fest – 85 verschiedenen Spielentwicklern. Aus Zeit- und Platzgründen können wir Ihnen hier nur einige zu nennen: 1x2 Gaming, Barcrest, Big Time Gaming, Elk Studios, Evolution Gaming, Genesis, Inspired Gaming, Just for the Win, Kalamba, Lightning, Merkur, Microgaming, NetEnt, NYX, Play’n GO, Push Gaming, Quickspin, Rabcat, Red Tiger, Relax, Thunderkick, WMS und viele mehr.

Die beliebtesten Spiele bei Slot Planet sind übrigens Dead or Alive 2, Conan und Narcos.

Mobile Spiele

Auch im mobilen Slot Planet gibt es für uns nichts zu beanstanden. Die Ladezeiten sind kurz und die Liste der angebotenen Mobilspiele ist lang. Ein App-Download entfällt zum Glück, da alle Slot Spiele von Slot Planet direkt in Ihrem Mobilbrowser gespielt werden. iOS oder Android - Slot Planet ist mit allen mobilen Betriebssystemen kompatibel.

Kundenservice

Der Slot Planet Kundendienst ist rund um die Uhr per Live Chat erreichbar. Per E-Mail können Sie sich ebenfalls beim Support melden. Und auch ein informativer Hilfe-Bereich mit den häufigsten Spielerfragen steht Ihnen beim Lösen Ihres Anliegens zur Verfügung. Unser Fazit nach zahlreichen Test-Chats mit dem Slot Planet Kundendienst: kompetent, extrem hilfsbereit und sehr freundlich.  

Sicherheit und Fairness

Alleine schon durch das Vorhandensein von drei verschiedenen Glücksspiellizenzen wird Ihnen bei Slot Planet ein gehöriges Maß an Sicherheit und Seriosität geboten. Sie können davon ausgehen, dass alle verwendeten Zufallsgeneratoren von den Glücksspielbehörden Maltas, Schwedens und Großbritanniens zertifiziert sind. So wird Ihnen jederzeit ein faires und absolut zufälliges Spielerlebnis garantiert.

Ihre persönlichen Daten werden durch die international anerkannte und auch im Bankensektor verwendete Sicherheitstechnologie TLS v1.2 verschlüsselt.

Online Casino Test: Slot Planet

Verschiedene Software-Hersteller, drei Lizenzen, äußerst benutzerfreundliche Website und guter deutschsprachiger Kundenservice - dies sind Fakten, die für sich sprechen und im Slot Planet den Ton angeben.

StallCation

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Slot Planet Casino hinterlassen haben.

Alle Beschwerden anzeigen
Slot Planet Casino - Delayed withdrawal closed account
On 14/01/2026 I deposited via my bank account and won £1300. After requesting withdrawal i reach customer support to ask how long until i will receive my winnings. They replied allow some time account team need finish verification. I said ok no problem even I had strange feelings. So on 16/01/2026 I received email from account team where they informed me that they were unable to process the transaction. Straight away i responded to that email with question if my funds can be sent to my papal account as other options which they were offering me wasnt possible as I don't have anymore acces to this bank accounts. Account team not even reply. I also send them my bank statement and asked to sent my funds via bank transfer. Next day I again reached customer support with question when and how long until i receive my money. All the time same answer: allow some time ,Accounts Team will be in contact soon. Of course nobody! The third day i was about again reached the customer support but find out that my account is locekd without any notification or reason. Another couple days and I still dont have my money or valid reason to lock my account. When i started asking whats going on with my account they lied to me and all the time they keep telling me its routine checks and often happening on their site. I started reaching costumer support more than before to keep asking when I will receive my winnings. Until today (21/12/2]26 I heard only one answer: Allow some time... this continued until today 26/01/2026 morning when I received email to inform me that my account will be closed and any winnings confiscated. They also inform me that I wiil receive withdrawal of £80 which i dint even requested. So i reached again customer support only to find out again to allow more time" i was trying to pull some more information why was all this happening but no luck!
So i contacted account team via their email with mentioned issue and asked them for clearly explanation why was my account closed and my winnings confiscated, no answer until now and customer support keep saying allow some time.
staus Gelöst
£1300
Slot Planet Casino - Winnings unfairly confiscated due to max bet rule accusations after meeting bonus wagering requirements
Hey! I took an welcome bonus for Slot Planet Casino and managed to get up to 1200€ after the wagering. I played with 1-5€ bets at maximum which is stated in the bonus terms. I read those carefully everytime I sign into a new casino and I am fairly familiar with the slotworld. So after the wagering I had this 1200€ real cash balance. I did not withdraw instantly and I double checked that the wagering was surely done. Then I proceeded to buy couple bonuses in white rabbit, since the wagering was done and I had couple hundred over the nice 1000€ cashout. Those didn't pay so I withdrawed 1000€. After 4 days of pending withdraw I received an email stating that I had break the max bet rule. The rule states "7 (vi) The maximum bet allowed while the Welcome Bonus is in play is €5. Should You bet higher than this while the Welcome bonus is in play, the Casino reserves the right to confiscate all winnings." So the max the while bonus is active is 5€ as I had checked. I knew the rule and I followed the rule. I never bet over 5€ on any casino with bonus money since the rule is so popular. Anyways my moneys got deleted and I got refunded my deposit. I then contacted the live support which kept ignoring my questions and just told me to wait up to 21 days for the case to be solved. I would like this case to be reviewed and I am not willing to wait 21 days for nothing.
staus Gelöst
€1000
Slot Planet Casino - Unfair Winnings Confiscation, Declined Deposit Refund
Slotplanet, who are powered by White Hat Gaming, are trying to confiscate the winnings I made using a cash deposit for a bonus. I was emailed by them to say I was no longer eligible for bonuses on my account or any of their brands, however when I signed up to Slotplanet I was not notified of this and I was repeatedly emailed bonus offers to the email address above. When I eventually deposited for an offer, the bonus was credited. I proceeded to play on the slots using only my cash balance, and managed to win around £737 - and as this was won using cash funds I was able to withdraw this money immediately and forfeit the bonus. Around 2 weeks after this i received an email about confiscation of winnings, as apparently my account was not eligible to receive or use bonuses, and that therefore the funds were to be confiscated. However my argument here is that I should receive these winnings because firstly, I did not actually use any bonus funds, I only accepted the offer on deposit, the actual bonus amount had not been touched - if it had been used I would not have been able to submit a withdrawal. Lastly, why was I able to sign up and receive a bonus if my account was blocked, and why was I repeatedly emailed bonus offers for several months after signing up? In addition to all of this, they even confiscated my deposit cash which I believe is illegal in these circumstances. Some help to mediate here would be much appreciated.
staus Gelöst
Slot Planet Casino - Stalling €2,000 refund with absurd tactics
I made the grave mistake in joining SlotPlanet.com on the 6th of March 2018. Here is what happened: 1) I deposited 40,000Kr (€4,000) in a few installments using Trustly connected with BankID which the most secure payment method out there. You are literally already KYC`d as a customer in that sense. Anyhow, I lost it all and didn’t claim any welcome offers etc. Pure loss with no strings attached. 2) After the loss I then tried to deposit another 10,000 Kr (€1,000) but the cashier froze and timed out. No error message no nothing. I tried to deposit again 10,000 Kr (€1,000) and same issue happened again. 3) I later logged in and no money had arrived to my player account but my bank had indeed deducted the two deposits (€2,000). 4) I jump into their Live Chat and start talking to their support. By the way they are using fake pictures as their support staff unless everyone is Miss World Models, haha. No big deal but I still think it creates that unserious/ dodgy type of feeling. 5) The following quotes are taken from the chat transcript I got sent to me: “Client 11:49:54 pm hi i just made 2x10,000kr in deposits its been taken but not showing in the account Iida 11:50:48 pm There is an issue that is reported for depositing. It is being looked into at this time and will be processing soon. We ask that you allow up to 30 minutes to an hour to allow for this to go through please.” 6) I then wait almost an hour and new person in live chat tells me the following: “Tim 12:41:16 am We are currently undergoing some routine maintenance at the moment and are unable to access your account information at this time. May I ask that you please allow up to 1 hour for this to be resolved and we will be more than happy to assist.” 7) Ok, so now it’s a “routine maintenance” and that’s the reason why they taken €2,000 from my account. I wait another hour or so and third person tells me it will take more time. I just wasted a lot of time and its getting late in the night, so I tell them to simply send back the funds to my account and close the account. I won’t spend more time here since there is a ton of other casinos with somewhat of a standard. 8) Morning after I log in and my account is blocked. No emails no nothing sent to me in my inbox. I jump into the live chat and I quote: “Carleen 08:11:42 am Thank you for holding, I have looked into this for you, I am sorry for the experience you have had with the agents last night. The issue was resolved and I am able to request these funds to be sent back to you however it will not be possible until we receive your documentation which the agent should have requested last night I do apologize. When you are able to I know this is frustrating as well but send us these documents as soon as you can, so once this has been done, we can request a manual withdrawal for your funds in your account. We would require the following documentation: 1) Either a copy of passport or both parts of driver's license. 2) A copy of front and back of card used to make deposits with. ( Only applicable should you have deposited at the Casino using a debit/credit card ) 3) A copy of a recent utility bill with your name and address reflected on it, or another document with proof of address As soon as your documentation arrives, we will be sure to pass them to our Accounts Team for review. Please kindly note, our Accounts Team operate business hours only (GMT)” 9) Ok, fair enough I know a lot of casinos requires KYC´s but I think they could have thought twice about it given the following: 1) I didn’t win any money, they simply took my deposits from my account 2) as mentioned before I’m using Trustly/BankID as payment method and 3) the issue is totally on their end and it’s a rather big issue if you ask me. Either way, I do as I’ve been told and send it the documentation. 10) 7th of March. I received a reply from their security team: “Kindly be advised that the documents review period can take 1-2 business days. You will be notified as soon as the process has been completed”. 11) 14th of March (one week later), no progress what so ever. I like to call them in person to talk to someone senior, but this company don’t offer any phone (real person) communication. I jump into their live chat again and speak to a Swedish support agent this time as I’m Swedish. (English translations available after quote): ”Lars 04:11:44 pm Som sagt supporter har ingen möjlighet att kontrollera eller kommentera problem som eskalerats till det tekniska teamet. Jag ska posta vad jag ser i mitt system.” This basically translate into: “There is nothing we at support can comment on or do since this is now with our technical department”. 12) 14th of March. I’m trying to email this time and finally received a reply again from a Swedish support agent and this is where I’m starting to lose faith. I’m asking what’s the update on my €2,000 and this is the reply (English translations available after quote): ”Hej igen < name removed >, Tack för ditt svar. Det jag menar är att de jobbar på ditt ärende. Vi får egentligen inte betala ut pengar som inte omsatts 1 gång. De kommer att höra av sig så fort de är klara, jag tvivlar inte på att de kommer att lösa detta. Varma hälsningar, Robin Slot Planet https://www.slotplanet.com/ Email: [email protected]” English translation: “Hi again < name removed >, Thanks for your reply. What I mean is that they work on your case. We can not really pay out money that has not been wagered once. They will hear as soon as they are done, I do not doubt they will solve this. Warm greetings, Robin Slot Planet https://www.slotplanet.com/ Email: [email protected]” 13) Ok so now they want me to wager on money that I accidentally deposited due to a bug on their end!! To remind you I also lost €4,000. Surely these type of rules must be proper breach in how to treat players and against human rights!?! LOL 14) 20th of March - almost another week with absolutely no progress. I emailed their support to get an update and same Robin guy replies (English translations available after quote): “Hejsan < name removed >, Tack för ditt mail. Jag vill be om ursäkt för att du inte har fått något svar. Dock så kan detta ta upp till 21 dagar vilket vi förklarat för dig. Vi på kundtjänst kan inte påverka detta i dagsläget utan vi behöver vänta in ledningens svar. Varma hälsningar, Robin Slot Planet https://www.slotplanet.com/ Email: [email protected]” English translation: “Hello < name removed >, Thanks for your mail. I want to apologize for no response. However, this may take up to 21 days, which we explained to you. We at customer service can not influence this at the moment but we need to wait for the management's response. Warm greetings, Robin Slot Planet https://www.slotplanet.com/ Email: [email protected]” 15) So now they tell me out of the blue that this might take up to 21 days?! I never been told that. To summarize, Ive been playing poker and casino online since 2004 and I have never come across anything like this before. I guess I will at some point receive my money back but it’s just a very, very poor way of handling customers. Right?!! Thank you Askgamblers for offering this service! Best of luck!
staus Gelöst
€2000

Beschwerde-Statistik

Gelöst 13
Durchschn. Betrag $ 1,608
Durchschn. Dauer 4 Tage
Durchschn. Antwortzeit 1 Tag

Teilen Sie Ihre Erfahrung mit diesem Casino

Teilen Sie Ihre Meinung mit anderen Spielern. Seien Sie der Erste, der diesen Bonus bewertet!
Hilfreiche Bewertung? Melden Sie sich an, um Ihre Meinung abzugeben. Log in
Spielerbewertung
5.7/10 24 Bewertungen

Top-Bewertungen unserer Spieler

Several nice slotgames but you can better play without real money

The refused to pay me my fair won money. I had to sent a copy of my pasport several times and every time there was something wrong. The last time they wanted a clean copy (that can be used for identity fraud). Very dissapointing!

Hello Lucky, Thank you for your feedback, we are sorry to hear that you experienced problems during the withdrawal process. As we are UK licensed we are obliged to ask players for verification documents and the documents need to meet certain criteria. Some information can be covered and some information is not allowed to be covered as per license regulations. It should also be noted that verification documents sent to us are being treated as confidential. Feel free to contact us again via 24/7 Live Chat Support or e-mail if you need further advice on the verification documents, we sincerely hope we will be able to solve your problem in order for you to finalize the withdrawal process. Kind regards, Sophie Slotplanet Casino

user avatar

There are a lot of games which gives a lot of fun. Payout in a normal time frame.

If you don't like bonuses I can fully recommend Amsterdams Casino.

Bonus policy is a bit weird. So if you like to play on big bonuses it's a hassle. I did this once and even I was very lucky but still wasn't able to fulfill the requirements. (This (-) doesn't apply if you don't play on bonuses).

Hello Roman1101, Thank you for providing us with your review. We strive to offer the best services to our players and appreciate all feedback that we receive to improve Amsterdams Casino. First of all, we offer a lot of different bonuses to our players. We have our weekly deposit offers that occur every week which can be found on our promotions page. Also we offer different types of promotions each month which can be received with or without a deposit depending on the promotion. Finally, we even offer a 20% bonus for deposits made without receiving a bonus which can be claimed by contacting our Live Support and asking for a "chat bonus". Our deposit bonuses need to be wagered together with the deposit amount 50 times to turn the winnings into cash. However, for all other bonuses the wagering is only the bonus amount times 50. I hope that you will continue playing at Amsterdams Casino with a good experience. Best regards, Amber Amsterdams Casino

user avatar

If you like slots, this is the online casino where you need to be. Here you a fair chance on winning some good money.

The only thing you don't want to do is accept there bonus offers. You need to wager these bonus plus the deposit 50x. And that's very hard to do.

Dear Justind, First of all, congratulations on your winnings! I am happy to hear that you enjoy our selection of games, we have new games coming out regularly so keep your eye out on our website for any new games. Note that the wagering of the bonus is only with the deposit when wagering a deposit bonus or spins. However, when playing with a no deposit bonus or spins the wagering is only the bonus amount x 50. I hope that you will continue having a good experience with us. Best regards, Amber Amsterdams Casino

user avatar

It was some time back in 2016 that I signed up at Amsterdams Casino, following an offer that I couldn't resist. What it was, I cannot remember now, most probably it was some no-deposit free spins which I simply couldn't resist at that moment in time, but it doesn't really matter now anyway. I signed up at Amsterdams Casino, claimed the free spins offer, got it without any problems at all, and everything ended without any wins at all either. Hahaha. From thereon, the casino went to sleep, on my part that is.

Then early in 2017, news came that the company Branders have taken over Amsterdams Casino, merging it into Branders group of casinos. Well, that news didn't mean a thing to me at that time, because Branders wasn't a name I was familiar with. In fact, I didn't even know anything about Branders at all. Only when I found out that Fruity Casa Casino was also in the same group, then some things became clearer to me. I'll be missing out on all those free spins that Fruity Casa Casino hands out occasionally, of which Amsterdams Casino was doing too after that merger. Why missing out on those free spins? Simply because I have never deposited at Amsterdams Casino, and those free spins were only given to depositors, or depositing members.

Ah well, I said to myself, no big deal about those free spins. Oh boy, was I wrong! When I realised that the free spins were in fact coming quite often, I began to see what I'm missing out on. This cannot go on forever, I said to myself again, so one fine day, I logged into Amsterdams Casino and made a deposit, without taking any deposit bonus. Why? To be eligible to get those occasional free spins of course! Hahaha.

Well, what more can I say about Amsterdams that I haven't said about Fruity Casa? Everything about the platform is the same. All the games available at each casino is the same. The only difference is that I'm getting better offers at Fruity Casa because I have already deposited quite a lot there, but only one lousy deposit at Amsterdams, so I cannot be expecting the same treatment, can I? Hahaha.

Hello Afi4wins, Thank you for such a lovely review! I am happy to hear that you enjoy playing at Amsterdams Casino. We hope that your experience will continue to improve while playing with us. We strive to offer great unique promotions to our players. Make sure to take a look at our promotions page for any running promotions and keep in mind that we also offer some very nice deposit offers, sometimes combined with no deposit promotions. Please note that our Amsterdams Casino Live Support is available daily from 10:00 until 02:00 CET should you ever have any queries or would like to know if there are any promotions or free spins and they will gladly assist you. Hopefully we will be able to assist you soon with future winnings. Have a great day and once again, thank you for your review. Best regards, Amber Amsterdams Casino

user avatar

Highly not recommend to play there, this casino is simply freerolling with its customers money... so how it goes...

When I was trying to make deposit via skrill, I had an option to use 250% welcome bonus - why not? more starting balance.. Then when I made some winnings,then they just canceled them saying, they are not accepting neteller/skrill deposits. So my questions is - why they offering welcome bonus when depositing via skrill??? It's simply scam at its finest..

Sure its written somewhere in the bottom in their terms, that they are taking all winnings when depositing via skrill/neteller..
But I wonder how many players fell for that clever trap, its freerolling with customers money... That rule should NEVER be in their terms, it should pop out when u try to use welcome bonus with skrill/neteller deposit (or just system should prevent combining bonus+skrill deposits), but they just don't care, why should they?

They are not caring about fixing their site, just simply offers anyone who is making his first deposit an option to take 250% bonus - but its TRAP - they just gonna take your winnings anyway... this is beyond joke, played tons of casinos, but this beats all.

Hello Sajonara84, Kindly note that I am sorry to hear about your case. It is correct that players depositing with Skrill or Neteller are not eligible to our First Deposit Welcome Offer as per the Terms and Conditions. However, it is still possible to receive any of our other deposit offers when depositing with Skrill or Neteller. When depositing with Skrill or Neteller and one receives the offer with their first deposit, the option for "no bonus" needs to be selected. Unfortunately at the moment there is no technical solution yet to prevent players from selecting the first deposit bonus but we are working on a solution to prevent players from selecting the first deposit offer when depositing with Skrill or Neteller. On behalf of Amsterdams Casino I would like to apologize for the inconvenience caused. Best regards, Amber Amsterdams Casino

user avatar

Play somewhere else. I recommend no one to play here thanks to their unfair rules and all their hidden terms.

I’ll played on a lot of different casinos but this is probably the most unfair one of them all. You get a free bonus of 100sek (10$) but to even start turn the bonus into real money you need to make a deposit with real money. The bonus itself is impossible to make any winnings from. Even when you make a deposit you need to wager the money 50 times which is higher than most casinos. And then when you got the free 100 sek + the deposit of a minimum of 200 sek you are capped to win a maximum of 1000 sek just because you got some money for free, all winnings above will be confiscated. Even though I read their terms and conditions several times. If this isn’t enough there being a lot sketchier terms that you need to be aware of before you play here.

I recommend no one to play here thanks to their unfair rules and all their hidden terms.
Play somewhere else.

Hello shavil, Please note that I am sorry to hear that you have had such a bad experience while playing with us. It is correct that we offer our players a variety of free bonuses or spins upon registration. Please be aware that when receiving a free bonus or spins without deposit, the maximum cash out will be 1000,- SEK as per the Terms and Conditions that are stated on the website. However, for any other bonuses or spins received with a deposit, there is no maximum cash out connected. I am sorry to hear that you were not aware of this while playing. Should you reconsider and give our casino another chance, we have many different bonus offers that allow players to cash out more than 1000,- SEK, found on our promotions page, should you be interested. Also, feel free to always contact our Live Support should anything be unclear regarding received bonuses or spins and we will happily provide you with more information. Best regards, Amber Amsterdams Casino

user avatar

After the horrible experience I've had here I do not have any pluspiont regarding operator Imperium Network. SOLUTIONS

Please people be aware of them casinos i signed up at Amsterdams via a link from a youtube streamer from them. Took the welcome bonus and read the wagering req./ max cashout etc. I decided to transfer money at this casino with Skrill.

I managed to have 3500 € (fairly winnings) left over and requested a withdraw... been asked for docs and they approved it.
Suddenly (4 days later from payout request) an account manager confiscated my winnings on 31 dec 2016 8 PM

Now it comes: They have a very very unacceptable hidden term. If you deposit via Skrill/Neteller and you have claimed the Welcome bonus all winnings will be confiscated. So they let you take a bonus but if you miss out this rare term somewhere hide in small figures down at there site. You are s******* and you play for fun with real money... As you can win nothing. Chat/support can't help and are very rude when it comes to confiscating winnings.They treat you like a criminal.

RIDICULOUS!

There are more incidents from this operator like this as you can find them here on AskGamblers. And still they have not taken action on it. Also I think they hope you get frustrated and play more more over to loose yourself within there casino if above happens. So please be aware!

Dear CRUSEVIZO78, Kindly note that we do apologize for any misunderstandings or inconvenience caused. We are currently in the process of developing a technical solution in order for players not to be able to select the welcome bonus while depositing with Skrill/Neteller. Regarding the Live Chat support; please be informed I have reviewed the chat history you had with our support agents and I could unfortunately not figure out the reason why you experienced the Support service as rude. I do regret that you feel this way and apologize for this on behalf of Amsterdams Casino. In case you want to specify the reason you experienced the chats like that, feel free to provide further feedback via [email protected] and I will gladly look into it. Further to this, decisions regarding this subject are taken by a different department than the Support team and hence you were cordially invited to reply to the e-mail that was sent to you by this department. Any questions or remarks on this subject then can only be answered by this department, I will provide this department with your feedback nevertheless. I hope to have informed you sufficiently on this. Kind regards, Sophie Amsterdams Casino

user avatar

Got a bonus of 10 Euro I did not expect - Nice!

Won a little something with this bonus and managed to play it through. Requested a withdrawal and got it approved without any hassle.

Thanks! :)

If they had the games from Yggdrasil and Quickspin I would like it even more.

Hi Zocksteff :) Thank you for a nice review. There are actually games from Quickspin in Amsterdams :)

user avatar

Amsterdams Casino is online casino which offer many different games from many software providers. Here you can find: NetEnt, Nyx Interactive, NextGen Gaming, 1x2Gaming, Aristocrat, Leander Games, Quickspin, Ezugi, 2 By 2 Gaming and Elk Studios. I think this casino offer quite a lot of different games, the selection is nice. Maybe i miss one of the biggest provider – Microgaming here, but it is still good offer.

I came across this casino some time ago, while I was looking for some no deposit bonuses. I found that this casino offer 10€ free bonus cash with some free spins on Starburst. The offer was nice, I have not seen many NetEnt casinos which offer no deposit bonus of 10€ so yeah, I claimed it. I like to play with free bonus cash sometimes; with some luck you can get some free cash without any deposit required.

When I had on my balance 10€ I decided that I will play Piggy Riches. I played this game for some time, I raised a little bit my balance and later I raised my bet to. I did not raised it so much, I was betting just 0.30€ per spin. But in a short time after that I lost my balance. I was not so happy, but I still had some free spins which were credited on Starburst. From them I did not won anything at all and later I closed this casino.

Otherwise I think this casino is quite decent. Maybe I could play here more often, but I am not so sure. The promotions are good enough, they run a lot of different bonus offers and I like that. Beside promotions they also have live chat support 24/7 which is good. I think live support should be available in every online casino, for whole week – every hour. I came across some casinos which offer only support from Monday to Friday, but this is not so good for me. I will rate this casino with 7 stars, here at AskGamblers.

I am from Amsterdam and when you hear name of this casino I think that everybody will know why I tried this casino : ) I went to their site and I saw one interesting casino and I opened my account. Very simple design, not so pretty but good enough for me.

They have nice game selection. All NetEnt games are here plus games from few other providers and all that looks nice. From table games, video slots to video poker, they have all and everybody can find something here. I love here video poker, my favorite kind is joker poker and here you can play on low bets for only 0.2$ per deal and of course you can play high stakes. All games work perfect, graphics is good and I can’t complain on gameplay.

Live chat is available most of time and there you can chat with very nice people from customer support and they will resolve all problems.

I don’t like first deposit bonus here. It is 100% on first deposit but wagering requirements are 50 times and that is lowest (if you play slots). That is too much. I made deposit of 20 and get another 20 but with that wagering requirements I lost all my money and I wasn’t even close to met them. So I think that this bonus is not good at all and it is not helpful at all and they have great idea with bonuses on almost every day, so every day you can deposit and catch some bonus but still wagering requirements ruin it.

Another bad thing is that minimum deposit is 20$. That was ok few years ago when a lot of casinos had that high minimum deposit but today when most of casinos have 10$ or only 5$ limit for deposit I think that is too much.

Also few times they were late with my cashout but they always were in touch with me and I was informed on time about everything.

Entdecken Sie unsere Casino Testberichte

Werfen Sie einen Blick auf unsere Auswahl der besten Online Casinos und erfahren Sie in den Testberichten mehr über die einzelnen Anbieter.