- Fantastische Spieleauswahl
- Deutschsprachiger Kundendienst mit telefonischer Erreichbarkeit
- Sehr nutzerfreundliche Mobilseite
- Nützlicher und informativer Hilfebereich
- MGA-Lizenz und damit vertrauenswürdig
- Kundendienst (noch) nicht rund um die Uhr erreichbar
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PlayFrank Casino Details
Hier finden Sie alle Details zu diesem Casino.
- Allgemein
- Zahlungen
- Spiele
- Verantwortungsvolles Spielen
- Kundensupport
- E-Wallets 24 Stunden
- Banküberweisungen 5-9 Tage
- Kartenzahlungen 1-5 Tage
- Auszahlungen am Wochenende Nein
- Progressive Jackpot Gewinne None
PlayFrank ist ein 2014 gegründetes Online Casino, das von Aspire Global International LTD betrieben wird. PlayFrank richtet sich mit ihrer umfangreichen Spieleauswahl nicht nur an alteingesessene Spielotheken-Spezialisten. Auch unerfahrene Neulinge fühlen sich in der nutzerfreundlichen Online Spielothek von Anfang an pudelwohl. Dafür sorgt neben der übersichtlichen Gestaltung auch eine illustre Runde an Spieleherstellern, die unter anderem aus den Branchengrößen Microgaming, NetEnt, Evolution Gaming, Betsoft und Play'n GO besteht. Spieler wird es besonders freuen, dass PlayFrank eine gültige Lizenz der angesehenen maltesischen Glücksspielbehörde besitzt. Alles, was Sie sonst noch über PlayFrank Spielothek wissen müssen, erfahren Sie in unserem Online Casino Test.
Nicht zugelassene Länder
Spieler, die in den folgenden Ländern ansässig sind, dürfen sich aufgrund von unterschiedlichen rechtlichen Rahmenbedingungen leider kein Spielerkonto bei PlayFrank anlegen: Australien, Bulgarien, China, Tschechien, Dänemark, Finnland, Frankreich, Griechenland, Indien, Italien, Norwegen, Polen, Portugal, Rumänien, Russland, Spanien, Schweden, USA, Vereinigtes Königreich u.a.
Bitte beachten Sie stets, dass in Ihrer Verantwortung als Spieler liegt, sich über die gesetzliche Lage in Bezug auf das Online-Glücksspiel in Ihrem Rechtsraum zu informieren.
Online Spielautomaten
Das äußerst vielseitige Spieleangebot von PlayFrank beinhaltet unzählige Titel der folgenden elitären Spielehersteller: Microgaming, NetEnt, Evolution Gaming, Betsoft, Nyx Interactive, Play'n GO, PariPlay, Quickspin, Playson, Endorphina, Booming Games, Genii, Stakelogic, Kalamba Games, NextGen, Blueprint, Thunderkick, Just for The Win, Inspired, Elk Studios und NeoGames.
Mehr als 600 Online Spielautomaten lassen die Herzen von Spielautomaten-Fans höher schlagen. Die meistgespielten Online Spielautomaten bei PlayFrank sind übrigens Fortunes of Ali Baba, Conan, Sabaton, und Inferno Star.
Mobile Spiele
PlayFrank hat viel Arbeit in ihre mobile Spielothek gesteckt und das merkt man auch. Durch den modernen HTML5-Standard ist die Spielothekseite praktisch mit jedem mobilen Endgerät und Betriebssystem problemlos kompatibel. Übersichtlich und einfach zu bedienen ist die mobile PlayFrank Spielothek noch dazu. Ein App-Download ist nicht erforderlich, Ihr mobiler Internetbrowser reicht vollkommen aus, um mehrere Hundert mobil verfügbare Spiele bei PlayFrank zu spielen.
Kundendienst
Der deutschsprachige PlayFrank Kundendienst ist für Sie täglich von 08:00 bis 02:00 Uhr per Live-Chat und Telefon erreichbar. Auch per E-Mail wird Ihnen flott weitergeholfen.
Ein informativer Hilfebereich mit den Antworten auf die häufigsten Spielothekenfragen steht Ihnen außerdem zur Verfügung.
Sicherheit und Fairness
PlayFrank verwendet die neueste 128-bit SSL (Secure Socket Layer) Verschlüsselungstechnologie, um sicherzustellen, dass Ihre persönliche Daten sicher über das Internet zu den Servern der Online Spielothek gelangen. Neueste Firewalls kommen ebenfalls zum Einsatz, um eine gesicherte Datenübertragung zu gewährleisten. Geschützt. All Ihre Kreditkartentransaktionen werden durch Aspire Global International LTD. abgewickelt, einem in Malta lizenzierten und amtlich eingetragenen Unternehmen.
Um die Integrität ihrer Spielotheken-Spiele zu gewährleisten, werden bei PlayFrank immer unabhängig geprüfte Zufallszahlengeneratoren (Random Number Generator, RNG) verwendet. So werden beständig zufällige Ergebnisse bestimmt und Ihnen ein faires Spielerlebnis garantiert.
Online Casino Test: PlayFrank Spielothek
PlayFrank Spielothek steht seit 2014 für ein seriöses Spielerlebnis. Die gigantische Spieleauswahl und das umfangreiche Sortiment an sicheren Zahlungsmethoden sind nur zwei der vielen Vorteile der beliebten Online Spielothek. Weitere positive Aspekte von PlayFrank: das lukrative Treuprogramm, der kompetente Kundendienst und die tolle mobile Spielothek. Mit Frank zu spielen lohnt sich für Sie also auf jeden Fall!
Info: Die Zahlungsmethoden Neteller, Skrill, eZeeWallet und Paysafecard stehen derzeit aufgrund regulatorischer Beschränkungen nicht in Online Casinos in Deutschland zur Verfügung.
PlayFrank Casino Boni
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Beschwerden
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Beschwerde-Statistik
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Dear Anne, Thank you for the compliments and we will send it to Bart & Thomas from PlayFrank Support Team. See you next time at PlayFrank. Cheers, PlayFrank
Busted through a small deposit here so I can't contribute to the withdrawal issues that lots of others mentioned but I did want to say that I had a fun (short) time playing here — whether that counts for anything ;)
Hi Kristina, Thanks for the compliment and the review! Hope to see you again at PlayFrank. Cheers, PlayFrank
PlayFrank have a decent amount of games available. Their website is clear modern and easy to navigate. The game load pretty fast but most of all I can play all their games..not restriction whatsoever like others casino and I'm from Canada! slots payout was good.
Made my first withdrawal of 400 euro on the weekend and got my payment through ewallet on Monday! Thank you! 💃🏻 oh I like their bonus tracking while you play so you know how much percent is take to clear your wagering a big applaud!
Nothing bad to add at this moment! Just hope they'll bring more games and add more bonuses.
Hi Mimosa, Thanks for the review and your compliments. We're releasing new games every month. We're also adding new game suppliers on a regular basis. And good to know: we just released our new weekly 50% Bonus. See you at PlayFrank! PlayFrank
I joined not so long back and once I'd played through my bonus according to their terms, I seemed to have a lot of luck on their slots. I built up a £4000 balance in just a day or two from a small deposit. The funds were paid to me with minimum hassle and seemed very speedy. A very reputable casino. I would highly recommend.
24 hour pending period for withdrawals. Very long account verification process.
Hi Scotty6712, Thanks for the review, compliments and your input! See you at PlayFrank! PlayFrank
I opened an account with Playfrank just recently and requested a withdrawal late on a Saturday night. The money was back in my account on Tuesday morning without any need for documents. In my opinion the most important things with a casino are speedy withdrawals and customer service. They passed with flying colours on withdrawals. I cannot speak for customer service as I have not had the need to contact them which, frankly (pardon the pun) speaks volumes.
Very happy with this casino and have no problem recommending them.
Thank you for your compliment DAVID11. And we like to you again at PlayFrank. Cheers!
Fantastic experience at this casino, won £400 from my daily free spins deposit bonus, I requested a withdrawal and it was processed with no questions asked, the pending time was less than 24 hours and the money was in my bank the next day, definitely my favourite casino from now on, fantastic selection of games.
Easy to navigate site, 10/10 for me, highly recommended!!!!
Wow, thanks CRAIGMCD88, a 10/10! Thank you for the compliment and your review. See you next time at PlayFrank!
Just signed up to your site and I'd just like to say how user friendly it is. It's great that you explain how the bonuses work instead of having to go through a minefield of terms and conditions.
Keep up the good work! Chris Brown
Hi Chris, Thanks for the review and the compliment. Our support team will answer all your questions and good to hear it worked out. See you next time at PlayFrank! Best regards, PlayFrank
A big thanks to Bart who was extremely patient and helped me with my issue. Probably one of the best customer service advisers I've came across on all platforms!! Thanks again!!
Hi Lollipop111, Thank you for your compliment! Great to hear Bart helped you out. Enjoy your day. Kind regards, PlayFrank
Play Frank is one of the last casinos that have been added on the AskGamblers list of casinos. My attention attracted the fact that this casino offers 35 free spins on the game called Mythic Miden. The free spins are enough reason for me to join some casino. But, when I made the account and when I opened the game the free spins were not on my account. You don’t know how much I hate this. At first I thought that maybe I must to verify my e-mail, which I did. However, still the free spins were not on my account.
Ok, I have no choice than to contact the casino support. On their website there is a tab that says "Live Help". But, when I clicked on that tab I received a message that said that none of their operators is available at this moment and that I can leave a message so I'd be contacted soon. I needed help immediately, not soon. Because of that they do not have live support available at any time Play Frank has a big minus for me.
Besides to the free spins bonus their welcome offer is consisting from 2 more bonuses. It is about a bonus of 100% on first deposit with wagering requirements of 35 x bonus and a bonus on second deposit with the same wagering requirements but with a bonus percentage of 50%. I think this offer is not so bad, but again it is not anything extra.
I have similar opinion about the speed of the cash-outs process in the casino too. The pending time is 24-48 and up to 24 hours for the pay-outs on some of the e-wallet services. It's pretty fast but it might be even faster, i.e. the whole process could be for 24 hours including the pending time. The selection of games is not bad and it is consisting of offers of several software providers including here the NetEnt and BetSoft games. For the Play Frank Casino I give 6 out of 10 possible stars
Dear LilianInThaHouse, First of all thanks you for your time to write about your experience with PlayFrank. It's unfortunate to hear that there is a misunderstanding about the free spins. It seems like some misunderstanding between what we offer and what might be advertised on the website that promotes us. We have a special signup no deposit free spin promotion with 20 Ffreespins on Event Horizon. Because of Halloween we also had a freespins promotion with deposit freespins on Mythic Maiden this might be mixed up. If this has been mixed up it might happen that your expectations might be wrong and you are indeed looking for the wrong game for your freespins. We understand that in that case you want to contact live support instantly. It's correct that we currently don't have a 24 hour support and support tickets are answered within a maximum of 12 hours although the average is much faster. I have to agree with you that this is something we can do better and feedback from experienced players like yourself are very welcome to us. The feedback you give on withdrawal speed is also something we take serious. We are currently working on that. To clarify our welcome offer (which consist of 4 bonuses + free spins on the first 4 deposits instead of the first 2 as you mentioned): 100% up to 150,- + 10 FS Starburst 50% up to 50,- + 5 FS Starburst 25% up to 50,- + 5 FS Starburst 50% up to 100,-+ 10 FS Starburst Again , thank you for your feedback, we will do our best to improve this. Best regards, PlayFrank
Play Frank is one of the newest casinos online which of course has one of my favorite games and that would be Netent. I was waiting till this casino came up with some free spins or chips promotion and finally when it arrived it was a bit disappointing. This casino has several software games, which one of them is BetSoft slots, which are definitely not my cup of tea games and seeing that the promo of the free spins, were on this game provider with one of their newest games Event Horizon.
Well when I look at the game didn't look so bad, having 243 ways of winnings I said I could try. They were giving; actually I still think they run the same promo when you join 20 free spins of the game I previously mentioned. So opened my account, verified it opened the Event Horizon slot and on my surprise the free spins were on my account. Honestly, just because the free spins were from that software I didn't even bother to check the Terms of the free spins, like knowing what will happen.
So I played those free spins and won 2.25 euros, wow, from 243 way paying slot getting only 2 euros it was disappointing really. So what to play with those tiny winnings, of course I chose Starburst slot. Well I guess Starburst has changed a lot recently or I don't know what they are doing with the games but this game has disappointed me a lot lately, at least 1 months, no winnings no nothing, like all the spins are dead.
So I played only few minutes and spend that tiny bonus and finished with Play Frank Casino. They have nice, actually the average bonus of 100% match with X 35 wagering requirements plus 5 free spins on Starburst slot so I guess its nice welcome offer. Nice casino, nice bonuses and they have nice and friendly live support!
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I want to thank Bart and Thomas for their patience with helping me with resolve the issue. Very understanding and compassionate individuals. They will take the extra step to try resolve issues at hand.
Thanks again!!
Anne