PlayFrank Casino

Convenient site with slot machines and BC. It works without freezes, offers only licensed software and really withdraws winnings. Also, the operator often pleases with new promotions, bonuses and tournaments.

I often read reviews, like the one i'm about to write, and think, "they must work for them, or its fake". Rest assured I do not, and it is not.

Firstly though, the site is very well set up, with very few "cut outs" and has most of the games i usually play.

I had cause to contact customer services twice, and both times were answered within 3 minutes. and perfectly handled with very professional, and knowledgeable staff.

I put £100 in and within 4 hours had won £13,000. Initially the bonuses on the games i played, were frequent but not very high paying, at approx 25X. Then I hit a particular game that paid 3000X. This was closely followed with a 1000X.

As I was now playing with their money i played a further 10 or so machines, with all of them giving very good returns on Bonuses, and also really decent wins during normal game play.

I have withdrawn a massive amount of money compared with my deposit, and await my money. Fingers crossed it not barred with hurdles.

I have entered some negatives below but this casino site is as good as I've played, and the positives far outweigh the negatives.

Like all sites, it has its faults, and playfrank is no different. I list them below.
1. Why do Casinos continue to ask for Jpegs of documents, and yet their systems not be able to accept them. I tired numerous times before they accepted my issue, and agreed to my sending an email.

2. As above, I was playing with their money, and my winnings having withdrawn large amounts, but was abruptly stopped playing with a note stating I had lost too much money. Remember I had only deposited £100. In fairness this was sorted by "Olga" on chat, but i have to wait a further 24 hours before this is sorted. I understand the ethics behind stopping players, when they have lost too much of their own money, but not when you are playing with theirs.

3. The "LIVE casino options are sparse, and do not include 3 card poker, or "crazy time" which is unfortunate.

Besides slow (pretty slow) withdrawals I can't find any cons. I'm very satisfied with the platform, deposit options, games. With some casinos, I experience problems using VPN. It's not the case with playfrank.

Read about this casino and gave it a try. Lot of nice bonusses with good conditions.
Nice lay-out and a lot of nice slots to choose from. Easy navigating site.

Very slow withdrawals.
Read about the good helpdesk. Contacted them 3 times. One time by e-mail: no answer. Two times through live chat. They were indeed friendly but didn’t understand my simple question at all and weren’t of any help.

Good layout and easy to navigate site. The site has plenty to choice from and caters for all Gambling tastes. The site has a good collection of Banking options and most are without fees to the player. This was my first visit to PlayFrank and while I did not win any money my experience was positive. I will use again in the future

Tryed it out for the first time in the beginning of the week.
First of all, really transparent bonus conditions, which is really rare these days.
Awesome customer support, exspecially customer support Agent Dionne. Really hard working and friendly.
Verification and payout within 24h. Even on a 1000€ from a 25€ deposit , without any problems.
Modern design and good usability.
Nice reward system for loyal customers.
Defenitly the place to go for me in the future.

Only dislike or negative part - no Book of dead. :D
This is just a personal dislike - nothing wrong with the Playfrank casino at all.
Can't say anything negativ at all.

Good casino, good selection of slots. Very helpful customer service. one of the good ones!
I always have the dread after a win about, all the hassle of back and forth, almost battling to get your winnings. But play frank were swift and the whole process was painless, hence why they ate my go to casino when i feel lucky!!

Best casino I've played. Over 900 games. I still haven't tried them all as usually play my favourite games imortal romance, mermaid millions thunderstruck 2 ect, tried a new game other night and had over 2.5k roll in on one spin cashed out over 3k on the end had another big win on mermaid diamonds a month ago very good casino and will use again

You have to send over id for withdrawal but like most casinos once this is done fast pay outs only gamble for fun and don't gamble more you can afford to lose

Overall good experience - especially fast and reliable payouts.

At this point everything has gone very well, so nothing to complain.

I must admit, Play Franks withdrawal process is the by far the best I have experienced and I can assure you I have had many many accounts. Their customer service is excellent and the bonus system isn't to bad either.
All in all they are easily one of the best sites I have ever used.

The Bonus system could be better, you only get a maximum of £25 bonus which is very low.