PartyCasino

Nice layout, overall a good selection of games and also some freebies.

about a month ago or so they had this spin the wheel promo where I had won 50 free spins over the course of a few day's, after finally getting a hold of customer service who at first seemed genuine and helpful it just made the turn for disaster really quick. They were very apologetic and claimed that there was some technical problems and needed 24 hrs to look into it, so as the 24 hrs passed, I again spin the free wheel and get more free spins on a different game, again this game will not load up, so back to customer service I go....anyway, you get the point this went on again once more, I in total won 2 x 20 Free Spins and 1 x 10 free spins,. after the second claim was made they said that for the inconvenience of the disruption that there was $5CAD in my account for me, of course I was happy, but again, I couldn't play any game, I could only play "jackpot" games but I went on my way saying to myself "It's free money so no reason to complain", so anyway, after all this and with 3 winnings of Free Spins w/No Deposit required, they came to the conclusion that the games the free spins were for were not available in my country, so they said I could have free spins on a different game and they opened up 2 games for me to use, again, those games not allowed in my country, so by the end of all this it was over a week, the spins had all expired and the customer service was absolutely horrible, it takes them a good 24 hrs to get a hold of you as it is not live then when you do complain they ask for another 24 hrs to get back to you, so that is 2 day's right there if you have an issue.

I respect the fact that they are free spins and all, but when you think youve won something and you get nothing in the end isn't really fair either, I enjoy places with free spins to try them out, I am on a very low income and I like to play on these casinos for fun mostly, I rarely win, but its fun to play some of the games, I dont' like to deposit into random casinos before trying them out as my money can be tight.
all of this ended in me terinating my account with them as by the end of all the emails and such I had wasted so much time with them for no help at all, other than them saying the $5 previously given was for the no spins, when in fact they said at the time it was "for the inconvenince" which was after day 2. I've dealt with customer service at a couple different casinos, this was the worst one so far besides 21 Dukes and Jackpot City. The best customer service I've received is from Casino Rewards, other staffs should train with them.

1st deposit bonus 100%
Variety of games
Nothing else

Didn't get any of promised 2nd and 3rd deposit bonuses, games are crashing during bonus spins, spent 200€ on slots (one game) only few times got 5-10€ back. Sucked all money even without a doubt.

Nice collection of gaming providers and an acceptable design.

The terribly long process time frame of withdrawal requests in hope of the customer cancels the WD request.
Cashback promotion is hilarious, I lost today 50eur and would receive less than 0.30 eur as cashback.
Free Spins on low quality slots.
Communication is bad.

Great welcome bonuses. Large selection of games from the top providers. Had a great time with my couple of deposits even though I didn’t withdraw anything. Easy to navigate and support was very helpful and quick. Will be happy to play again.

Not enough bonuses. Seems to end with the welcome bonus would be great if there were more. Wish more casinos like this would offer other currencies, Euros has a huge currency conversion for some of us. Still a great experience!

VIP account manager Jordan Shelley is always there when you need him. I can’t count the number of times he has given me free cash with no strings attached to play with. If you deposit here at least you know you will get something back; unlike other casinos that take your money and give nothing back when you hit a bad streak. I received free Christmas and big win gifts in the mail also.
It costs nothing to deposit or withdraw which is nice. I was annoyed by other sites that charge a fee for this. I already get gouged by my bank for fees thank you very much.
Game selection is great. The app is very nice and fast.
The cash back scheme is great. It’s nice to have extra money adding up to use at some point.
The best part is you know this casino isn’t going to go bankrupt and take your money like some other small casinos. They have been around for a long time.

The app has games that aren’t available in my country. The only way to know which ones they are is to wait for them to load.

Great choice of games and Paypal Deposit Option with an easy to use UI

I don't like being called and told that I have won a prize only to find out that they have nothing on record. I did call the number back to make sure it was from Party Casino, and after a 10-minute wait on the phone, I was told that they have no record of any such call or promotion so it must have been an error, very disappointed

You also have to chase for your full deposit bonus which speaks volumes. I'm not bitter about never winning anything, just think there are plenty of other casinos that treat you better and have better RTP also

Lots of selection of games, quick payment, I.d verification done quickly, quick withdrawal, money paid into my bank the day after I withdrew it. Good customer service quick response.

Nothing as yet, Blackjack is rigged to high hilt but ain’t it all.

Customer service is quick to reply through email. Easy and clean layout.

I've been a loyal and constant player with Party Casino. I've been playing with them for 12 years. Well today I closed my account. I was told before I was a VIP customer and to contact my VIP rep with any questions. I contacted today and asked why I never receive any bonuses or free spins? Considering I've been with them so long, spent thousands and thousands of dollars there. My usual week can be deposits from $100-$500. Well lately I've only been putting in money and never winning, so I asked for a bonus. I received an email giving me $10 bonus, wager $400 playthrough. Wow, $10 bucks! I replied, that seems a bit low for a 12 year player, VIP customer. Doesn't really make me want to continue to play? I got an email back saying, I'm sorry you feel that way and oh, btw, you're not a VIP customer anymore! Ok! I guess because I'm not depositing thousands of dollars a day and try to play within my means that I'm not considered VIP anymore. Hundreds a dollars a week is not what they value VIP? Or the fact that I've been with that casino 12 years, constantly playing! So beware, this casino will not value the average player and will not fight to keep your business.

You can choose from many games and good customers service.

No bonus after long time playing. So how the Loyalty Team work? I think you need spending thousands pounds to win something. I have notice the only can winning is the time of first registers.

What a casino. What's not to like? I have played every casino you can probably think about, but this has to be one of the best casinos out there for me. I staked 90 p on dead or alive to get the five scatters bonus to receive 2250 off one spin and that was without with 12 free spin,s with sticky wilds this is the first of me experience in this. I have had big wins off the bonus over 1 k and 3 k on other sites of a 90 p stake but never had the 5 scatter bonuses so you need to try this out for yourself lets just hope the big wins keep on coming !!!