PartyCasino

They’re being misleading by advertising a welcome offer of a 100% cash bonus up to £250. After depositing through that link, I didn’t receive the bonus. When I contacted support, I was told the offer is no longer active and was instead given 50 free spins—which I never asked for and am not interested in. It feels like a bait-and-switch: they lure you in with an outdated promotion, then offer something else entirely. Not a good look and definitely not trustworthy.

Party Casino is well-organized and offers a good mix of games from top providers. The fact that it’s licensed makes me feel at ease when depositing funds. Withdrawals take a little longer than I’d like, but the bonuses make up for it.

Party Casino offers great bonuses and a well-organized site. The customer support is friendly, and I’ve enjoyed the variety of games. My only issue was waiting a bit longer for my withdrawal, but everything else has been great.

Their bonuses are good so far and the site is very well put together, their support has been nice and they have a lot of different games, I had a decent win and was able to withdraw without too much trouble

Some games take a bit to load and they took their time to verify my account but after insisting on support for a bit they verified me and was able to withdraw

Nothing. I like it's sister sites but I have gave this one multiple chances now and it is like a completely different site altogether and has had me questioning how legitimate it is.

After my first 3 goes I noticed laggy reals. Consistently going between 400-600 spins between features. Those features never paying more than pennies.
I play fishin frenzy big splash.
On the times I played I started to notice when you were lucky enough to get a feature you were then lucky to see one fisherman within the 10 spins.

This is my favourite game, I play it on other sites too so I know you can have bad features and bad luck/runs.
I have never however seen it this bad. 400-600 spins to get 1 feature that doesn't pay out. It isn't just bad luck and a one off it is constantly.

I decided to experiment the 4th time I gave them a chance. £100, 10p spins.
1000 spins. It took 510 to get feature, didn't get a single fisherman and paid 15p. Took 950 to get the second feature, seen 1 fisherman and paid £2.
After over 1000 spins (taking in the odd little wins I did get) came out with nothing and the most I won in a spin was about £2/3
Did one last £15 the next day.
Actually got 4 features. First 2 paid pennies and had 0 fisherman (features were started with extra fisherman 😒)
Third paid about £2 and had 1 fisherman.
4th was looking lucky. Got 4 fisherman and made it to the 10 spins X2 for the first time on the site so far (yes this includes before the testing it, this is what made me look into it) the next 10 spins gave 0. In total won £10 and the 10 spins X2 were pointless.

So in conclusion. 4 days giving them a chance. About £400 down and only do 10p spins so with little wins we are looking at about 6000 spins. Seen about 12 features in total and my 'Good' win feature after all that got me £10
I understand gambling and you can loose but I have seen nothing as bad as this ever and I have played on a few sites including the sister sites to this casino (they are actually good)

Fun atmosphere; good games; They are a good online real casino; waiting for my withdrawal so excited about that overall I can't say anything bad about them

There is nothing bad to say i have to write 150 words and i do not have anything that o dislike about them i heard good from other people i know and i would recommended this to anyone

Party Casino is one of the first casinos that I played at online and was one of my favorite casinos to play at as well, the party gaming also had party poker and party bingo, and party bets. Slots and table games action.
There was a download client which held hundreds of slots and table games too and that was a good way to play at this casino later on web-based gaming was also available.
Deposits can be done via debit or credit cards or any of the e-wallets or even if you prefer you can do Paysafe cards too. No fees for ewallet or Paysafe card deposits which is a good thing considering there are casinos that do charge for deposits and withdrawals. One of my first deposits was Neteller ewallet since that was in USD and thus both the casino account and Neteller were in the same currency. All the deposits and withdrawals went smoothly never had any issues with them at all. Deposit bonuses at only 30x wagering if you are one of those that likes to play with bonuses.
The casino would give cashback after having wagered a certain amount. Bonuses would also be offered regularly and come with 35x wagering, could complete the wagering on table games too and they never made a fuss about it when finishing the wagering on roulette for example. The bonuses could be used on slots or video poker.
Some promos would give free spins with some wagering attached.
The casino also has all the table games and live casino games that you would expect from a good casino. Good for any players who wish to play something other than slots so why not take a break every now and then for some different action on the table games and try their luck? Although the live table games were there I never placed any bets on them, and could still chat with the dealers.
I don’t recall having to go through any KYC hurdles and I had done deposits and cashouts.

Not all the slot providers were available but gradually more were being added on other sites it took them a long time to add a slot such as Dead or Alive for example.
Customer support is sometimes difficult to get as you might have to deal with a chatbot, but it used to be better.
Free spins from promos still had wagering attached to them and would have liked to see wager-free free spins instead like at some other casinos.

I actually deposited a few times and successfully cashed out, was offered quite a lot of free and deposit bonuses even with big prizes.
But at some point nothing at all.

I can't get a hold of anyone from live chat even though they say they're there 24/7 and just overall had a bad time. Nothing worked. This is very frustrating, I never got a response.

They have all providers and games I like to play.
Welcome bonuses are good also.
Depositing money is fast and easy.
Chat support is always there.
Nice to see they have sports betting also.

As I said in the "pros" depositing is fast and easy.
Completely opposite of withdrawing...
3 days to confirm my withdrawal?? Are we living in 20. century?
😂
And after 3 days they contact me for documents... And than we move in the circle next 10 days, every time they need something different until finally I gave up. I left 160e on my account and asked them to deactivate my account.

Using little dirty tricks, stalling withdrawal and offering you to reverse it every time you log in to check if they approved withdrawal is just pathetic.

There are much better options out there. Don't loose your time, time is money.

Since there have been so many restrictions placed by Canada on the games I am allowed to play I thought I would try this casino. My site ends in .ca but it is the same company. Initially, I was pleased to see that they have many games that I like... but it stops there.

- Can't access the games as they say they cannot locate me in Ontario Canada even though I have downloaded their GEO app which states I live in Ontario
- Finding online help is brutal, hidden away among other things
- Told to deposit so I did and three days later I still cannot play
- Told I need to provide proof of address which I did and even received an email saying I am good to play, no restriction
- I keep emailing for support and nothing and online help said they escalated the problem and it has been reviewed and someone will be in contact
- I feel like I am in a scam
NOT SURE WHAT TO DO NEXT - SO FRUSTRATED

Not much. Loads on phone, some payment method listed but not all. Site is simple but easy to navigate which is okay as some sites are too amateurish.

- Refused me the welcome bonus despite me depositing through skrill a method detailed on the offers page as valid for the bonus. Chat said this was a mistake and wouldn't honour the bonus.
- Rude support agents with a lack of understanding for basic ts and cs.
- Rude email support.
- Poor choice of games.
- No crypto for deposits.
- Would not recommend

Nothing about this site, they accept deposits from GameStop members and ones that are excluded from their site. I don't believe their payouts are anywhere near fair.

No interest in doing relevant checks until you win. They have no care for gam stop members or excluded ones and take no responsibility for anything as in their t&qs

All my favorite games are available, the site is clear and runs smooth. Deposit is easy and most important also the withdrawal process was very fast and smooth. Account verification was done in a few hours and also my big win with 5.000€ was processed in 2-3 days and is already at my bank account. I can recommend this casino and for me it's a 10/10.

It's hard to write 150 characters in the negative section if there are no negative things to report. I'm playing in many different casinos but this one is clearly one of my favorites.

Everything is clear and fast. The machines work, roulette and poker. I also liked the prompt work of the support service, all questions were answered as expected, and not according to a template. A worthwhile casino.

The first three hours of the game were all right. Then there were some glitches, a couple of times the site loading slowed down. The game was not affected, so I'm not very upset.

I've become a VIP player fast I was wondering why, but Orlin is really helpful. The site is ok, there are many games you can play. Also, you can win house jackpots and game in jackpots, big potential! Recently I've lost but got 15% cashback and huge winnings, I think, the RTP is very fair. I highly recommend this casino!!

I miss the option to search games by providers, also sometimes there is a lot of glitches (reloading for no reason, frozen games) Withdrawl process is a bit long.

I am playing at Partycasino for last 12 years! They have a lot of games. Customer service for me is the best one I ever saw. Although, I'm VIP there, so I contact my agent directly on whatsapp, whatever I need. Cashback is usualy paid back on every Monday, unless You had big withdrawal week before. I like their bonuses, mostly 50% deposit bonus, every day new bonuses. Withdrawal is usually processed in 1 working day. I tried several other online casinos, but almost every of those made problems about withdrawals and tried to postpone it.

The only thing I don't like is that some games get stuck pretty often, which is becoming bigger problem than few years ago, when everything worked perfectly.

I liked nothing about this site, it’s a very standard gaming site which you will find all over the uk. Stay away from this site! Live chat is with a robot that doesn’t have a clue.

Everything!! The first deposit Match bonus is misleading! Top up £20 you have to spend/wager £600 before they release your £20 bonus! Also I had an email stating I had free spins for signing up and didn’t not receive them. Eventually got repose back saying because I received the sign up bonus I don’t get the spins?? Why send email saying I have free spins if I don’t???? Never known a gaming site/company to make a mistake like that.stay away from this site trust me this has to be the worse cowboy site I’ve come across.

PartyCasino

hace 5 años

Hello,

We're sorry to hear you had a bad experience.

The offer you're describing sounds like a special welcome offer which some of our partners may be promoting.

Please do message us your email address and the page/site you signed up from and we'll be able to look into the case further.

Thanks,
Team Party

Withdraw times are worst I’ve probably ever seen, says on there site e transfer method is 2 days after processing. It’s been like 8 days for them to make a simple e transfer? I wouldn’t bother playing here go to Casumo or anywhere else really if your trying to get paid actually within 2 days. Also live support is just as useless as they come, same generic messages with very little authority to do anything, probably just a 18 year old in his room with scripts to copy paste

They have alot of variety of slots, and offer lots of providers and lots of in house jackpots game with red tiger and special partytome casino jackpot on certain games.

Please note that I am very disappointed with the service of this casino, in terms of cashbacks deals that I was promised and did not get and due to that I committed to more deposits. There has been multiple miscommunications in this matter and this is not acceptable in any means. I don't want to go into specific details however I made 2,000$ deposit the week before and it was agreed to get a 15% pure cashback which I got, and then the week after I was under the impression that I would get the same deal for a bigger deposit of 5,000$ and to my surprise I got less than 10% cashback, and when I was talking to my vip host there was total denial about this 15% agreement although the week before I got this deal and what was the last straw is when the vip host said that was a mistake from her part as she claimed that she "trusted my words" a very indirect way of implying that I mislead the person to add a 15% cashback on the previous deposit, that was a very unacceptable manner of speaking I would never mislead a person, she basically called me a liar. Many different attempts when trying to contact the host sometimes I could spend up to 10 days without getting any kind of reply. It was purely a service issue at first and the deals that I was promised. Also I was constantly been said to that I am aware of the deals everytime I try to justify the agreement I was told that I am aware, its a really bad way to answer since it can mean that I am lying. Anyways this couple of 100$ that I get back as cashback doesn't really make a difference you can see my deposit lost for the last 7 months have totalled around 85$K plus. The frustrating part was that I was offered better cashback deals from other casinos and choose to stick with you.

I do not require any feedback, I just want the message to reach the appropriate department to better your personal services in the future.

Thanks

Nothing good about this casino.

This casino has the worst customer support. Don't even bother to play here, I registered and got my account approved however when i tried to deposit the funds the request never completed. I requested support to solve my issue but they failed and never liked to help. I asked them not one not twice but 5 times (different days) Worst Support , Don't waste your time at this casino. Stay away.
Thanks.

PartyCasino

hace 5 años

Hi Hyperion,

We're sorry to hear you had a negative experience using our platform and customer service. Could you please send us a DM with your username and the problem with your deposit?

Many thanks,
PC team

The casino offers a great choice of games and is easy to navigate round the site. They offer promotions which includes Cashback and free spins. I have been registered with this casino for over 10 years and they always seem to be helpful when contacting them. Also enjoy all the live games they have to offer.

What I like in this casino is they have more varieties of games like live dealer and poker. Though if you are not lucky in the baccarat you can go to slot machine or poker lol.
And the most I like is the withdrawal. It is very fast. Last night I withdraw my winnings 150 in poker and baccarat, then today I received on my bank account. This I love.
When you withdraw very fast, and not like other casino which takes days or weeks. Then you will get bored waiting for it, then you will lose all your money lol.

I am not going to play another casino more only at PartyCasino because of the fast withdrawals. I have nothing to look for more. And they have all types of gambling games you can choice.

Okey, site got great games, but customer service need to shape up. Last night I got mail from the casino and bonus 100%. So I log in and make the deposit. Didn't get the bonus. So I write that in chat and they told me that I have to deposit once more so they can add the bonus. Wtf. Let see do they answer my mail what i wrote later that night.

And another one. Once again earlier, I was receiving mail, that I got "pricecard" and you can active that. So I went to the casino and didn't find that. Okey, so to the chat. First time someone try to help me, but then chat went down. Second time different person try to help me and chat went down. Third time took like 15 minutes and they say they cannot help. Send email. So I did sent email cause i didn't know what was the "pricecard". Next day I got mail and text: you got 5 free spins. Hahaha what a joke.

So i cannot give good review to this casino.

Good place for some slotting.
Many providers
Fast verification and the withdrawal is processed within 24h.
Pretty ok bonus terms
The site is modern and easy to navigate.
Customer service is ok.

Not really found any serious cons but they could offer a withdrawal lock.
Also don't like the (in)famous "5 spins on Starburst" on their bonus wheel, that's just boring and doesn't invite you to deposit.
With the competition out there, and other casinos offer more exciting dep.bonuses you can do better.

I love you guys, by far the best online casino, low wagering requirements, payouts are frequent, many slots to choose from, withdraws are quite quick too and also I didn't notice any win limits to how much you can win, which very good.

Well I'm sorry to say, but I have no bad things to say. Only thing one that could be implemented in the future is minimum £5 deposit, which would be very very cool.