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Mr Green Casino

GOOD 7.9

Erfahren Sie mehr über AskGamblers CasinoRank, Unser Bewertungssystem basiert auf über einem Jahrzehnt Erfahrung in der Zusammenarbeit mit Casinos und Spielern gleichermaßen.

Die Wahrheit erfahren. Dann Spielen.

Spieler aus Ihrem Land werden nicht akzeptiert
Durchschn. Antwortzeit für Beschwerden: 1 Tag
Spieler aus Ihrem Land werden nicht akzeptiert
Durchschn. Antwortzeit für Beschwerden 1 Tag

Mr Green Casino im Test

  • Große Auswahl an Spielen von führenden Softwareanbietern
  • Mit SSL-Verschlüsselung gesichert
  • Fairness durch unabhängige Prüfungen erwiesen
  • Kundenbetreuung 24/7 per Live-Chat und E-Mail
  • Nicht verfügbar für Einwohner mehrerer Länder
Spielerbewertungen
Allgemeine Infos und aktuelle Aktionen
Website https://www.mrgreen.com/at
Gründungsjahr 2008
Betreiber Mr Green Ltd Casinos
Aktionen Mr Green: 100 % bis zu 100 € + 100 Freispiele für Starburst

Mr Green zählt zu den weltweit größten und fortschrittlichsten Online Spielotheken. Die Auswahl an Spielen ist wirklich bemerkenswert und bietet den Mitgliedern hoch qualitative Spiele von Playtech, Microgaming, NetEnt, Betsoft, Play'N GO, Genesis Gaming, Playson und IGT an. Mit einer modernen und benutzerfreundlichen Webseite und einer Vielzahl an herausragenden Spielen ist Mr Green definitiv eine virtuelle Spielhalle, das wir empfehlen können. Mr Green ist von der Gerichtsbarkeit von Malta lizenziert.

Nicht zugelassene Länder

Spieler, die in bestimmten Ländern wohnen, können ihre Konten bei Mr Green nicht öffnen. Die Liste der Länder mit eingeschränktem Zugang umfasst Belgien, China, Zypern, Tschechien, Dänemark, Russland, die Ukraine, die Vereinigten Arabischen Emirate und die Vereinigten Staaten. Die gesamte Liste der begrenzten Länder können Sie im Bereich "Eingeschränkte Länder" sehen.

Spielautomaten

Soweit es um Spiele geht, hat Mr Green fast jede andere Online Spielhalle geschlagen. Online Spielautomaten sind die beliebtesten Spiele in der iGaming-Industrie, und Mr Green verfügt über die größte Auswahl, die die iGaming-Branche zu bieten hat. Von legendären 5-Walzen-Slots wie dem Starburst Slot und Rabbit in the Hat Slot, bis hin zu den populärsten Video Slots der Welt, wie dem Asgardian Stones Slot und Jack Hammer Slot, können Spiela­uto­mat­en-­Ent­hus­iasten im Mr Green ihr Slot-Paradis finden.

Mobile Spiele

Mitglieder können ihre Lieblingsspiele auf ihren iOS- und Android-Smartphones und Tablets spielen, da Mr Green mit jedem Mobilgerät kompatibel ist. Alle mobilen Spiele können ohne Download gespielt werden, da die Website vollständig für das mobile Spielen optimiert ist.

Kundendienst

Das freundliche Kundendienstteam von Mr Green steht Ihnen rund um die Uhr zur Verfügung. Spieler können das Support-Team per Chat, Telefon oder E-Mail kontaktieren. Die Spielothek bietet eine 24-Stu­nde­n-U­nte­rst­ützung, darüber hinaus gibt es einen hilfreichen FAQ-Bereich.

Sicherheit und Fairness

Spieler können sicher sein, dass alle sensiblen Informationen, die vom Anbieter verarbeitet werden, durch eine High-L­eve­l-S­SL-­Ver­sch­lüs­selung geschützt sind. Dies garantiert, dass Internethacker und Betrüger an Ihre persönliche und finanzielle Daten keinen Zugriff haben, während Sie sich im Mr Green amüsieren.

Fairness hat oberste Priorität im Mr Green, deshalb verwendet Mr Green ein Zufall­sza­hle­nge­nerator, der vom schwedischen nationalen Labor für forensische Wissenschaft und dem Unternehmen Testfreaks als fair befunden ist. 

Verantwortungsvolles Spielen

Mr Green nimmt verant­wor­tun­gsb­ewu­sstes Spielverhalten sehr ernst, daher verfügt die Online Spielhalle über ein eigens entwickeltes Softwareprogramm (Prognose Tool), welches Spielerverhalten und Einsatzmuster überwacht, um rechtzeitig potenzielle Gefahren zu erkennen.

Online Casino im Test – Mr Green

Die preisgekrönte Online Spielothek mit Lizenz genießt einen exzellenten Ruf in der Welt des Online-Glücksspiels. Es bietet den Mitgliedern eine sichere, vertrauenswürdige und unterhaltsame Gaming-Umgebung. Spiele­rzu­fri­ede­nheit, maximale Sicherheit, verant­wor­tun­gsb­ewu­sstes Spielen und bestmögliche Unterhaltung stehen im Vordergrund.

Screenshot

Details
Mehr Details Mehr Details
Verantwortungsvolles Spielen Verantwortungsvolles Spielen
  • Website

    https://www.mrgreen.com/at
  • Software

    Playtech, Microgaming, NetEnt, Evolution Gaming, Betsoft, Nyx Interactive, Bally, Play'n GO, IGT (WagerWorks), WMS (Williams Interactive), NextGen Gaming, Blueprint Gaming, Barcrest Games, Aristocrat, Genesis Gaming, Leander Games, Quickspin, Yggdrasil Gaming, Edict (Merkur Gaming), Playson, Thunderkick, Big Time Gaming, Elk Studios, Lightning Box, Extreme Live Gaming, Push Gaming
  • Einzahlungsmethoden

    Neteller, Trustly, Skrill, Sofort, GiroPay, MuchBetter, paysafecard, MasterCard
  • Auszahlungsmethoden

    Neteller, Skrill, MasterCard, MuchBetter, GiroPay
  • Auszahlungszeiten

    E-Wallets: 0-24 Stunden

    Zahlungskarten: 1-5 Tage

    Banküberweisungen: 2-5 Tage

    Schecks: Nicht im Angebot

    Bearbeitungsdauer: 12-72 Stunden

  • Auszahlungslimit

    10.000 EUR pro Monat
  • Partnerprogramm

    Mr Affiliate
  • Zugelassene Länder

    • Alandinseln
    • Albanien
    • Andorra
    • Anonymer Proxy
    • Arabische Dschamahirija
    • Argentinien
    • Asia
    • Asien-Pazifik-Region
    • Bonaire
    • Bosnien und Herzegowina
    • Bouvetinsel
    • Brasilien
    • Britisches Antarktis-Territorium
    • Canton und Enderbury Inseln
    • Congo
    • Costa Rica
    • Curacao
    • Democratic Republic of Congo
    • Demokratische Volksrepublik Jemen
    • Dominikanische Republik
    • Europa
    • Finnland
    • Französische Süd- und Antarktisgebiete
    • Französische Südgebiete
    • Gazastreifen
    • Gibraltar
    • Guatemala
    • Guernsey
    • Guyana
    • Heard und McDonaldinseln
    • Honduras
    • Irland
    • Island
    • Isle of Man
    • Jersey
    • Johnston-Atoll
    • Kosovo
    • Kroatien
    • Kuala Lumpur
    • Lettland
    • Liechtenstein
    • Litauen
    • Luxemburg
    • Malta
    • Mazedonien
    • Metropolitanes Frankreich
    • Monaco
    • Montenegro
    • Neuseeland
    • Neutrale Zone
    • Niederländische Antillen
    • Norwegen
    • Ost-Timor
    • Peru
    • Pitcairn-Inseln
    • Polen
    • Portugal
    • Reunion
    • Saba
    • Saint-Barthélemy
    • Salomonen
    • San Marino
    • Satellite Provider
    • Schweden
    • Serbien
    • Sint Eustatius (Dutch Island)
    • Sint Maarten (niederländischer Teil)
    • Slowenien
    • Sowjetunion
    • St. Martin
    • Statia
    • Surinam
    • Svalbard und Jan Mayen
    • Südgeorgien und die Südlichen Sandwichinseln
    • Südsudan
    • Treuhandgebiet Pazifische Inseln
    • U.S. Minor Outlying Islands
    • US - kleinere Inseln außerhalb
    • Ungarn
    • Vatikanstadt
    • Wake
    • Österreich
  • Typ

    Instant Play, Mobile
  • Manual Flushing

    Nein
  • RTP

    Nicht öffentlich geprüft
  • Währungen

    Euro
  • Sprachen

    Tschechisch, Englisch, Deutsch, Norwegisch, Polnisch, Spanisch, Schwedisch
  • Lizenzen

    Malta Gaming Authority - MGA, Schwedische Glücksspielkommission - Spelinspektionen, Britische Glücksspielkommission
  • Unternehmen

    Mr Green Ltd Casinos
  • Gründungsjahr

    2008
  • Live-Chat

    Ja
  • Werkzeug für das Einzahlungslimit

    Ja
  • Werkzeug für das Setzlimit

    Nein
  • Werkzeug für das Verlustlimit

    Ja
  • Werkzeug für das zeitliche Limit einer Sitzung

    Nein
  • Werkzeug für den Selbstausschluss

    Ja
  • Werkzeug für eine Auszeit

    Ja
  • Werkzeug für den Realitätscheck

    Ja
  • Selbsteinschätzungstest

    Nein
  • Auszahlungssperre

    Nein
  • Selbstausschluss Registrierungs-Teilnahme

    Gamstop

Mr Green Casino Spieler-Bewertungen

CASINO BEWERTEN UND REVIEW SCHREIBEN

Bewertung schreiben
Lotus776 2 Bewertungen
Bewertet am 17. Februar 2021

GEFÄLLT

Einzahlung und Auszahlung gehen ohne Probleme, es gibt eine riesige Auswahl an Spielen. Die Verriefizierung geht super schnell. Hatte einmal Kontakt zu Support, der war sehr gut.

MAG ICH NICHT

Selten bekommt man einen Bonus angeboten,egal ob Cash oder Freispiele. Ich weiß nicht ob es daran liegt das ich erst ein paar hundert Euro eingezahlt habe.
nickysmithy 8 Bewertungen
Bewertet am 8. Mai 2021

GEFÄLLT

- One of the best sites in terms of design.
- Do not bombard players with promo emails (They barely do any).

MAG ICH NICHT

Terrible casino. Used to be okay but when they got taken over by William Hill the terrible behaviour began.
- Customer service is a joke. My account was randomly closed and when I queried this they stated it was due to the card type? Said they would send back the money and had to use the ADR to retrieve this.
- Bonus is poor compared to what it used to be and reload bonuses are non existent.
- They have never responded to one of my emails.
Kikzty 1 Bewertung
Dänemark
Bewertet am 7. Mai 2021

GEFÄLLT

They got a very big selection of games, very user friendly, Easy to find the games you are looking for. I also like that it is easy to find keep track on your bonus money.

MAG ICH NICHT

However, if you enjoy campaigns this it not the site for you. The campaign team in my reagon at least is very bad. 3 times now they made the "happy hour" campaign and it have simple not worked. and I have waited for 3 hours for it to work only for support to tell me they gave up on making it work. there was a time I was looking forward to these campaigns, but not any longer, as they usually don't even work.
Saj7778 2 Bewertungen
Vereinigtes Königreich
Bewertet am 14. Januar 2021

GEFÄLLT

Verification of identity takes a matter of seconds. They even allow you to make 14 deposits within a matter of hours and don’t see that as a problem gambler yet their phrase green gaming should really protect people.
Hey, to feed your addiction you must use this site and when you have realized you’ve been tricked by unwanted marketing material, support is only happy to make you look like a fool.

MAG ICH NICHT

Permanently self excluded due to bad gambling problems and still received marketing updates(not affiliates) years later encouraging me to gamble.
Now they have made me homeless! As they won’t provide a comment on this I’d thought I’d review.
MR GREEN CASINO HAT GEANTWORTET AM 19. JANUAR 2021
Good morning,

I am sorry to read that you have not had a good experience with Mr Green.

Unfortunately we are unable to disclose any personal information over a public platform, however if you do send us a direct email, we can then discuss your account with you in further detail.

I am terribly sorry that you have been unhappy with our services. Please be advised that we do take the necessary steps and actions when it comes to Responsible Gaming and a number of steps are taken to be certain we are compliant with the license and regulations.

As mentioned however, we will be able to discuss this further with you via our private channels.

Thank you for your time.

Kind Regards,

Mr Green Team
999331m 10 Bewertungen
Irland
Bewertet am 2. Juli 2020

GEFÄLLT

Fantastic casino. Never seen a casino with so many games. Withdrawals a very fast. Made a withdrawal this morning and recieved it in a couple of hours. Friendly chat. They're always there to help. A1 casino.
MR GREEN CASINO HAT GEANTWORTET AM 3. JULI 2020
Dear 999331M,

Thank you so much for taking the time to leave us a review!

I am very happy to see that you are enjoying using our casino!

We do our best to provide a big mix of different games on the site so I am happy you are enjoying playing these!

Please feel free to contact us at any time through live chat, email or phone, we are available 24/7.

Hope you continue to enjoy playing!

Kind Regards,

The Mr Green Team
mgvdp 5 Bewertungen
Bewertet am 16. Juni 2020

GEFÄLLT

T&Cs easy to find. Courteous customer service agents. As usual scripted answers but that's down to management. Prompt approval of withdrawal although this is and will be my first and only withdrawal.

MAG ICH NICHT

Very disappointing - Inadequate procedures - Ridiculous Bonus terms

I hadn't played on Mr Green for a very long time and thought I'd give them another go, especially in view of promising Reel thrill tournaments.

As since I last played I had changed nearly every bit of account information, it took me a lot of effort to get all this changed. Customer service were quite helpful but preset procedures made it a frustrating experience.

When this was finally done in various steps over 2 days I started the procedure of changing my password. I thought that this would be possible using email to activate the reset password procedure as it so often is. No, this is done by SMS, so this required for me to change my Mobile phone number in my account. When this was done via chat, I started the reset password procedure again, had to fill in my email and ask for an activation code. No activation code came !! I then called customer support and was told that the email address I needed to fill in was the one I originally used to sign up. I was under the impression from chat conversations that I had to use the new email address, I was either wrongly informed or misunderstood, whichever way this would have been the most logical. I was also told that I could only try once every 24 hours (another unnecessary stumbling block). O tried over 24 hours later with the new email and again didn't receive an activation code. I was about to give up but another 24 hours later I contacted chat and after investigation I was finally able to get an activation code.

In the mean time, I received scripted emails with useless information and procedures to try that had absolutely no bearing on the actual problem.

When I finally managed to log in with my first email address as username (ridiculous) I couldn't deposit because I had to upload documents. I did that immediately but couldn't deposit till the next day as apparently the uploaded documents had failed. No emails or other notification received, I had to contact customer service again via chat, upload the documents via chat and then I could finally deposit and play.

I am professionally involved in similar procedures and keep on being amazed by the poor setup of some websites. What I described could be made so much easier and so much less frustrating with down to earth logic and understanding of what user friendliness means. What about testing, does anybody test these procedures. Is it worth loosing customers over this. Security doesn't need to be affected by setting up procedures that work and are user friendly either.

Anyway, I played 2 Reel Thrill tournaments and won 25 free spins in one of them. I then played the free spins and won £ 15.39 from them. Wagering requirements 35x (fair enough I knew that before) = approx £ 540 to wager (A lot).

So I started, only to find out that by playing I didn't cut into the wagering requirements. After some struggling with T&Cs (Admittedly and exceptionally easy to find) I found out that you need to wager 35x the bonus amount using bonus funds. In other words you need to deplete your real money first to access your bonus funds and start wagering 35x - I wonder if then once you use your bonus funds and win, if that is then added to your real balance which then has to be wagered first before you can access your bonus funds again. Whichever way, you can never win... and it's useless to get free spins so it's useless to play and try to win Reel thrill tournaments.

Who on earth invents these things, I wonder. And why is this still allowed. Is this by design ? If it is, it's insulting to experienced customers and it's deception to the newbies.

Anyway, as I have been playing for ages online and have found honest and straightforward casinos of which there are luckily more and more nowadays, which don't give me stress and give me genuine enjoyment with a chance to win, I made my case in chat and it was confirmed I could withdraw my real money. I did and it was promptly approved...another positive and together with the easy to find T&Cs and courteous customer service worthy of a second star.

Conclusion > Not recommended
MR GREEN CASINO HAT GEANTWORTET AM 17. JUNI 2020
Hi MGVDP,

Thank you for taking the time to leave us a detailed review and firstly I would like to apologise for the unpleasant experience you have had with us. I am sorry that you have gone through these troubles.

We do have procedures set in place for modifying your password and sending verification documents in which do need to be manually reviewed so this can take a little longer, however I am sorry that you received conflicting information.
We do appreciate all feedback whether positive or negative and so we will take this onboard to see in ways we can better this process. I am very sorry that this has put you off from using our casino however I am happy to see that your withdrawal was approved quickly without any issues.
If you would like to discuss anything further, please feel free to send us an email to customerservice@mrgreen.com and write in the subject "FAO Complaints Team" where our dedicated Complaints Team can help answer any other questions regarding our processes or your account as we unfortunately cannot discuss anything publicly due to security reasons.

Apologies again and thank you for taking the time to leave us a review.

Kind Regards,
The Mr Green Team
woerdini 4 Bewertungen
Niederlande
Bewertet am 25. März 2020

GEFÄLLT

Payment is usually done quickly. They have a wide choice of games, but to be fair, which casino doesn't? They do have interesting promotions, but unfortunately, they manage to take away the fun of those as you can read below.

MAG ICH NICHT

The experience with playing the leaderboards they offer is very poor. Often, the final results are posted multiple days after the leaderboard is over, the links to the leaderboards in the terms of the promotion don't work, the terms are full of mistakes (one paragraph says one thing, the other says another) and last time they even managed to calculate the points wrong, screwing up the final leaderboard.
Support tries their best, but often their reply doesn't really answer my questions and I have to write multiple times what the complaint is. Overall it's just a very poor experience.
MR GREEN CASINO HAT GEANTWORTET AM 25. MÄRZ 2020
Good afternoon WOERDINI,

Thank you for leaving us a review today.

I am sorry to see that you have not had the best experience so far with taking part in promotions and receiving final results days later. We do our best to make the promotions as fun as possible and of course hope to deliver results as fast as we can, however I do understand the frustration of having to wait and if information on site is not clear.

I will be passing this information over to the relevant department who takes care of this to make sure this is fed back and we will do everything we can to make this smooth and fun going forward.

If you are still interested we do still have many other promotions to take part in so I would still check out these offers and if anything does seem unclear before opting in, please feel free to reach out to our friendly customer support staff who can talk you through the promotion first so there will not be any issues when taking part.

I am happy to see that you enjoy the selection of games on site and that you receive payments fast. We aim to get these processed as quickly as possible.

If you do have any other concerns or anything you wish to bring up please feel free to reach out to us at customerservice@mrgreen.com and we will be more than happy to address any other questions you may have.

Thank you very much again and hope you have a good day ahead!

Kind Regards,

The Mr Green Team
Sammoosie 2 Bewertungen
Niederlande
Bewertet am 24. März 2020

GEFÄLLT

Fast pay-out, nice interface, lots of games.
Nice and quick customer service.
Good bonus and terms.

I am a member for 4 years or so and i am happy with this casino.

MAG ICH NICHT

When you search for a game, not all games show. For instance, when i search for megaways games, only 10 show but there are many more(i play on mobile).
MR GREEN CASINO HAT GEANTWORTET AM 25. MÄRZ 2020
Good morning SAMMOOSIE,

Thank you very much for taking the time to leave us a review!

I am pleased to see you are happy with our service and games on site! We do our best to implement new games and offers all the time, so I am glad to see you are enjoying this and hope you continue to!

Regarding the games not all showing when searching a game provider, this will be passed back to the relevant team to be checked further, and if not already I do recommend using our app on the mobile instead of browser.

Thank you again and hope you have fun playing with us!

Kind Regards,

The Mr Green Team
OswallB 2 Bewertungen
Vereinigtes Königreich
Bewertet am 12. März 2020

GEFÄLLT

Really nice casino, safety first, great layout, and lots of slots and promotions. I will keep this one close for sure. The chat has also little to no queue time.

MAG ICH NICHT

I wish their chat representatives would be more ''human'' , and not sound so robotic. Definitely faster when using already-made responses, but it helps when you feel like speaking to a real person.
MR GREEN CASINO HAT GEANTWORTET AM 13. MÄRZ 2020
Hi OSWALLB,

Thank you very much for taking the time to leave us a review! I am very happy to hear that you are enjoying our casino and the slots we offer! We always run different promotions so definitely keep an eye on that page and your emails for updates!

Regarding our customer support team, we do our best to provide excellent service however I am sorry if it does come across robotic at times. We appreciate all kinds of feedback so this has definitely been taken on board and will be fed back to the relevant teams!

Thank you again and hope you continue to enjoy playing with us!

Kind Regards,

The Mr Green Team
Hybris95 6 Bewertungen
Deutschland
Bewertet am 10. Februar 2020

GEFÄLLT

I played with a Bonus. The Live Chat was extremely nice and kind explaining stuff. I managed to wager through the Bonus and cashout 380€! I am super happy, the withdrawal was more then quick, I am just waiting for my bank account to show it. Thanks Mr.green.
Also the site has very much available Slots to chose from, nothing bad I can talk about!
MR GREEN CASINO HAT GEANTWORTET AM 11. FEBRUAR 2020
Hello HYBRIS95,

Thank you very much for taking the time to leave us a review!

I am very happy to see that you had a great experience with our Customer Support team and that explanations given were clear! :)

Big congratulations on your win, that's lovely! The withdrawal normally takes 1-5 banking days to reach your account.

I hope you continue to enjoy playing with us and if you need anything at all we are available 24/7 through email, chat and telephone.

Kind Regards,

The Mr Green Team

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